Experienced Full Stack Inbound Sales Representative – Remote Customer Service & Sales Role with Competitive Pay at Blithequark

Join the Blithequark Team: Deliver Exceptional Customer Experiences in a Dynamic Remote Environment

Blithequark, a leading online retailer of home goods and merchandise, is seeking a highly skilled and motivated Inbound Sales Representative to join our team! As a key member of our customer service and sales team, you will have the opportunity to work in a fast-paced, remote environment, connecting with customers and providing personalized support to help them find and purchase their ideal products.

About Blithequark

Blithequark is one of the world's largest online retailers of home goods and merchandise, offering an vast selection of products to customers worldwide. With a strong commitment to customer satisfaction and a passion for innovation, we are dedicated to providing exceptional shopping experiences that exceed our customers' expectations.

Job Summary

As an Inbound Sales Representative at Blithequark, you will work in a virtual environment, handling inbound sales calls and providing top-notch customer service to our valued customers. Your primary goal will be to assist customers in finding and purchasing products that meet their needs, while also upselling and cross-selling relevant items to enhance their shopping experience.

Key Responsibilities:

• Handle inbound sales calls from customers, providing exceptional customer service and support
• Assist customers in finding and purchasing products that meet their needs, while also upselling and cross-selling relevant items
• Follow the assigned Sales Cycle and call flow, including testing questions, accepting the sale, building rapport, and more
• Review and understand customer needs, and seek ways to upgrade their experience
• Contact product providers to gather additional information that may not be available on the Blithequark website
• Meet and exceed key performance metrics, including sales targets and customer satisfaction goals
• Participate in team meetings, training sessions, and other engagement activities
• Work in a fast-paced, remote environment, with minimal supervision and maximum autonomy

Requirements:

Essential Qualifications:

• Bachelor's degree or equivalent required
• 3+ years of sales experience, preferably in a call center/retail/virtual environment
• Excellent communication and relationship-building skills
• Strong problem-solving skills and ability to think critically in a fast-paced environment
• Proficient in using technology, including software applications and hardware
• Ability to work in a virtual environment, with a reliable internet connection and a quiet, distraction-free workspace

Preferred Qualifications:

• Some college or higher education
• Experience with customer service and sales software applications
• Strong analytical and problem-solving skills
• Ability to work in a team environment and participate in engagement activities
• Experience with upselling and cross-selling techniques

Skills and Competencies:

To succeed in this role, you will need to possess excellent communication and interpersonal skills, with the ability to build rapport with customers and provide personalized support. You will also need to be highly organized and able to work in a fast-paced environment, with minimal supervision and maximum autonomy.

Key Skills:

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work in a virtual environment and use technology effectively
• Strong customer service and sales skills
• Ability to upsell and cross-sell relevant products

Career Growth Opportunities and Learning Benefits:

At Blithequark, we are committed to providing our employees with opportunities for career growth and development. As an Inbound Sales Representative, you will have access to training and development programs, including coaching and mentoring, to help you enhance your skills and advance in your career.

Work Environment and Company Culture:

Blithequark is a dynamic and innovative company, with a strong commitment to customer satisfaction and employee engagement. We offer a remote work environment, with flexible scheduling and opportunities for professional growth and development. Our company culture is built on the principles of teamwork, integrity, and customer focus.

Compensation and Benefits:

We offer a competitive salary of $27 per hour, with opportunities for bonuses and incentives based on performance. Our benefits package includes:

• Competitive salary and bonuses
• Comprehensive training and development programs
• Flexible scheduling and remote work environment
• Opportunities for career growth and advancement

Conclusion:

If you are a motivated and customer-focused individual, with a passion for sales and customer service, we encourage you to apply for this exciting opportunity at Blithequark. As an Inbound Sales Representative, you will have the chance to work in a dynamic and innovative company, with a strong commitment to customer satisfaction and employee engagement. Apply now and join our team!