Experienced Customer Service and Data Entry Specialist – Remote Full-Time Opportunity with Comprehensive Training and Career Growth

Introduction to blithequark

At blithequark, we are a dynamic and innovative company that values excellence in customer service and data entry. As a global BPO and marketing firm with a 30-year track record of success, we pride ourselves on providing top-notch services to our clients while fostering a culture of growth and development for our team members. Our talent is drawn from diverse locations around the world, allowing us to offer deep cost savings to our clients and provide a unique and inclusive work environment for our employees.

Job Overview

We are seeking a highly motivated and detail-oriented Customer Service Representative/Data Entry Specialist to join our team. As a key member of our dynamic team, you will play a pivotal role in ensuring smooth operations by accurately entering data and assisting customers with their production orders. With comprehensive training provided, you will have the opportunity to transition to a hybrid remote setup, offering flexibility and convenience. This is a full-time, 100% remote position where you will work from home, with clear goals and the training resources you need to deliver exceptional results.

Key Responsibilities

• Responsible for reviewing and completing Enrichment Tasks as defined and trained by the client
• Primary work will be application data entry, vendor resource verifications, board certifications, and following up with various state boards for statuses
• Transfer data from various sources into electronic files and/or digital databases systems
• Sort and organize data to ensure accuracy and efficiency
• Involved with either voice or non-voice processes, as required, to provide exceptional customer service
• Manage either inbound/outbound calls in a professional manner, responding to customer inquiries and resolving issues in a timely and courteous manner
• Verifying information provided to our client by 3rd party entities by using online databases to cross-check information
• May be required to perform additional duties and tasks as required by blithequark

Why Join blithequark?

At blithequark, we believe in providing our team members with the tools and resources they need to succeed. As a Customer Service Representative/Data Entry Specialist, you will have the opportunity to work in a dynamic and supportive environment, with a team that is passionate about delivering exceptional customer service and data entry solutions. You will also have access to comprehensive training and career growth opportunities, allowing you to develop your skills and advance your career.

Qualifications

To be successful in this role, you will need to possess the following qualifications:

• Willing to work on both, voice and non-voice processes
• Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus
• Excellent written and verbal communication skills, with the ability to communicate effectively with customers and team members
• Available 40 hours per week starting immediately, with a flexible schedule to accommodate changing business needs
• Adaptable and flexible, demonstrating abilities to work with process and information changes
• Ability to work independently or as an active member of a team, with a strong focus on collaboration and teamwork
• Can support a WFH set-up, with a stable internet connection and a computer-savvy approach to work

Skills and Competencies

In addition to the qualifications listed above, the ideal candidate will possess the following skills and competencies:

• Strong attention to detail, with a focus on accuracy and efficiency
• Excellent customer service skills, with a strong focus on providing exceptional service to customers
• Ability to work in a fast-paced environment, with a strong focus on meeting deadlines and achieving results
• Strong communication and interpersonal skills, with the ability to build strong relationships with customers and team members
• Ability to adapt to changing business needs, with a flexible and proactive approach to work

Career Growth Opportunities

At blithequark, we are committed to providing our team members with opportunities for career growth and development. As a Customer Service Representative/Data Entry Specialist, you will have access to comprehensive training and career growth opportunities, allowing you to develop your skills and advance your career. Our company is dedicated to promoting from within, and we encourage our team members to take on new challenges and pursue new opportunities.

Work Environment and Company Culture

At blithequark, we pride ourselves on our dynamic and inclusive work environment. Our company culture is built on a foundation of respect, empathy, and teamwork, and we strive to create a work environment that is supportive, collaborative, and fun. We believe in recognizing and rewarding our team members for their hard work and contributions, and we offer a range of perks and benefits to support their well-being and success.

Compensation, Perks, and Benefits

As a Customer Service Representative/Data Entry Specialist at blithequark, you will be eligible for a range of compensation, perks, and benefits, including:

• Competitive salary and benefits package
• Comprehensive training and career growth opportunities
• Flexible work arrangements, including remote work options
• Recognition and reward programs, including bonuses and incentives
• Access to a range of perks and benefits, including health and wellness programs, employee discounts, and more

Conclusion

If you are a motivated and detail-oriented individual with a passion for customer service and data entry, we encourage you to apply for this exciting opportunity at blithequark. As a Customer Service Representative/Data Entry Specialist, you will have the opportunity to work in a dynamic and supportive environment, with a team that is passionate about delivering exceptional customer service and data entry solutions. Don't miss out on this chance to join our team and take your career to the next level – apply today!