Clinical Informatics Specialist **ON SITE** St. Croix Falls, WI

About the position Responsibilities • Facilitate and Manage Epic/Excellian User Access • Ensure providers and staff have the appropriate user access permissions needed for their specific functions on day one. • Periodically review and update user lists and user access levels to ensure appropriate access and maintain data privacy and system security. • Ensure timely deactivation of user accounts for individuals who leave the organization or no longer require access. • Provider Onboarding, Training, and Support • Provide hands-on training sessions, allowing providers to practice using Epic/Excellian in a controlled environment. • Offer dedicated support during the initial onboarding phase to address any questions or issues providers may encounter. • Provide continuous support through helpdesk services, regular check-ins, and refresher training sessions as needed. • Offer personalized training sessions and support for users who need additional help or have specific questions. • Create and distribute training materials, user guides, and FAQs to support learning. • Customize set up for new employees Excellian needs for ordersets/smartsets, preferences, templates, professional fees/Level of service. • Attend medical staff meetings as needed to teach and promote efficiency and updates to clinical workflows. • Proactively maintain and update workflows, processes, and training materials to ensure accuracy. • Epic/Excellian Champion and Subject Matter Expert • Actively promote the benefits and importance of Epic/Excellian across the organization. • Provide ongoing education and refresher courses to keep staff updated on new features, best practices, and changes in the system. • Analyze current clinical workflows and identify ways to integrate and utilize Epic/Excellian more effectively. • Develop and disseminate best practice guidelines for Epic/Excellian use, based on clinical evidence and user feedback. • Continuously seek improvements of training materials, processes and methodology. • Allina Affiliate Liaison • Regularly communicate with clinical staff to understand their needs, concerns, and suggestions related to Epic/Excellian. • Serve as a liaison between St. Croix Health and Allina Health. • Engage with key stakeholders, including department heads and senior management, to gather input and ensure alignment with organizational goals. • IT Liaison • Facilitate clear and effective communication between clinical staff and IT. • Translate clinical requirements into technical specifications for IT projects. • Ensure timely escalation and resolution of critical issues by liaising between clinical staff and IT. • Coordinate system upgrades and updates, ensuring clinical staff are informed and trained on new features and changes. • Assist with the development and coordination of super-user groups to assist in testing, validation, and planning as it pertains to EMR upgrades and changes. Requirements • RN License or equivalent education with Bachelor's degree from accredited four-year college or university preferred. • Within one year of hire, obtain Allina credentialed trainer status for identified provider and nursing modules. • Minimum 3 years experience in a clinical healthcare environment. • Experience with implementing, configuring, utilizing, and/or supporting Electronic Medical Record system. • Previous training, project management and/or workflow analysis experience. • Experience and strong acumen working within the Microsoft Office suite. Benefits • Health, vision and dental insurance • 403b retirement program with employer match • Paid time off • Short-term disability, long-term disability and life insurance options • Education reimbursement • Employee assistance program (EAP) • Wellbeing incentive program • Free parking • Employee prescription discount program Apply tot his job Apply To this Job