Experienced Full Stack Data Entry Clerk – Remote Administration and Database Management for Debt Solution Services

Join the Team at blithequark: Pioneering Debt Solutions in Canada

blithequark is one of Canada's oldest and most respected debt solution providers, dedicated to helping individuals and businesses overcome debt and rebuild their lives. With a rich history dating back to 1979, we have grown to become a leading organization with over 230 employees across Canada, having assisted over 150,000 Canadians in achieving financial freedom. As we embark on our next stage of innovation and significant growth, we are seeking experienced, enthusiastic, and customer-centric team members to join our dynamic team.

Position Summary

We are currently looking for a highly skilled and detail-oriented Data Entry Clerk to join our remote team. As a Data Entry Clerk at blithequark, you will play a critical role in updating and maintaining information in our databases, providing administrative support as needed, and ensuring seamless operations. If you possess exceptional attention to detail, are self-motivated, and have a passion for data entry, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Preparing documentation for filing and associated correspondence, ensuring accuracy and completeness.
• Obtaining and verifying supporting information and documentation to ensure efficient administration of files, including income and tax filings, asset realizations, and other relevant documents.
• Responding promptly to queries and requests from creditors and debtors, providing timely and effective communication.
• Liaising with the administration team to obtain information, documentation, and resolve complex issues, utilizing Microsoft Dynamics CRM to extract file details and information.
• Preparing and reviewing files for completeness, following up on outstanding documents, and ensuring compliance with organizational protocols.
• Liaising with internal clients for clarification and issue resolution, providing exceptional customer service.
• Organizing file documents in accordance with our naming protocols, maintaining accurate and up-to-date records.
• Calculating income and surplus income obligations, ensuring compliance with relevant laws and regulations.
• Performing relevant searches for insolvency, Personal Property Security Act registrations, house valuations, and computation of realizable value.
• Creating all documents required for signature, reviewing sign-up documents for accuracy and policy compliance, and filing documents with the Official Receiver.
• Accurately transferring pertinent information from written and scanned records into Ascend, our internal software.
• Maintaining client confidence and protecting operations by keeping information confidential.
• Liaising with external clients for clarification or outstanding documents, providing exceptional customer service.
• Electronic filing of statutory documents, preparing documents for DocuSign, and reviewing amended proposals.
• Performing other tasks as assigned, demonstrating flexibility and adaptability.

Essential Qualifications

• Experienced performing data entry with a proven high level of accuracy, demonstrating attention to detail and organizational skills.
• Extremely detail-oriented, with exceptional organizational and prioritization skills.
• Proficient technical skills and familiarity with Microsoft Office (Outlook, Excel, Word); able to learn computer software quickly.
• Experience with Microsoft Dynamics CRM would be an asset, demonstrating adaptability and willingness to learn.
• Able to work independently and efficiently, with strong written and verbal communication skills.
• Good interpersonal skills to speak and deal effectively with other staff members, demonstrating exceptional customer service.

Preferred Qualifications

• Previous experience in a similar role, preferably in a debt solution or financial services organization.
• Familiarity with Ascend or similar software, demonstrating adaptability and willingness to learn.
• Knowledge of relevant laws and regulations, including provincial jurisdictions.

Skills and Competencies

• Attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and efficiently.
• Proficiency in Microsoft Office and willingness to learn new software.
• Strong analytical and problem-solving skills.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. We offer:

• Flexible work arrangements, including remote work options.
• Vacation and wellness days, promoting work-life balance.
• Extended health and dental coverage, as well as a virtual doctor plan.
• Employee Assistance Program and mental health resources.
• Company matching retirement savings plan, supporting long-term financial goals.
• Financial support for professional development, encouraging continuous learning.
• Annual company events, fostering a sense of community and teamwork.
• Exclusive access to perks and discounts, enhancing your overall work experience.

Our Culture at blithequark

At blithequark, we are dedicated to creating an inclusive, diverse, and equitable workplace that our staff experience every day. Our culture is unique and shaped by our commitment to taking action and delivering exceptional results. We have a dedicated culture committee that organizes events, hands out awards for recognition, and supports various holidays in our community to celebrate our diverse workforce.

We encourage applications from all qualified candidates who represent the diversity of Canada. If you require any accommodations throughout the recruitment process, including alternate interview formats, accessible materials, or any other accommodations, please contact us at [email protected].

How to Apply

We thank all candidates for submitting their resume; however, only those selected for an interview will be contacted. To apply for this exciting opportunity, please submit your application, including your resume and cover letter, to our careers page.

Join our team at blithequark and be part of our mission to help individuals and businesses overcome debt and achieve financial freedom. Apply now and take the first step towards a rewarding career in debt solution services!