**Experienced Full Stack Sales Support and Services Manager – Disney Customer Support Remote Jobs**

Are you a seasoned leader with a passion for delivering exceptional customer experiences? Do you have a proven track record of driving sales growth and improving operational efficiency? If so, we invite you to join the dynamic team at blithequark as a Business Backing and Administrations Supervisor for Disney Get-away Club. As a key member of our remote team, you will play a critical role in shaping the future of our customer support operations and driving business success. **About blithequark** blithequark is a leading provider of innovative solutions and services that enhance the customer experience. Our team of experts is dedicated to delivering exceptional results and exceeding customer expectations. As a remote employee, you will have the flexibility to work from anywhere while being part of a dynamic and collaborative team. **Job Summary** As the Business Backing and Administrations Supervisor for Disney Get-away Club, you will be responsible for leading a team of DVC Cast Individuals, providing guidance and mentorship to ensure exceptional customer experiences. You will also oversee the work requirements and management of the DVC Deals Association, driving sales growth and improving operational efficiency. This is a full-time remote position that requires a strong leader with excellent communication and interpersonal skills. **Key Responsibilities** * Lead different regions of the activity, including multiple Business Bases on Disney Property, virtually, and on board Disney Journey Line, ensuring the establishment and assets are effectively maintained. * Provide direction and mentorship to the Activities group, empowering them to achieve raised levels of service for both Cast and Visitors. * Actually convey group expectations, oversee group performance, and assess individual contributions to drive improvements in operational efficiency. * Focus on improving the visitor experience and enhancing asset utilization, with an emphasis on the sales process, customer engagement, and conversion system, ensuring that insurance materials and production components align with this objective. * Carry out essential projects while encouraging a positive approach to change management among Cast individuals in a dynamic, high-paced work environment with shifting needs. * Collaborate with leaders from Non-Tasks offices to provide significant input and direction to the Deals and Lead Age group working within the Business Activity, including DVC Partners and DVC Advisers to ensure that training and development initiatives are in alignment with performance feedback. * Oversee and organize DVC's presence installed Disney Journey Line, including transportation coordinated factors, visitor communication, and integration with the voyage line's operations. * Regulate virtual event productions, ensuring consistent communication and integration of virtual sales activities, while also streamlining the utilization of technology for training and development purposes. * Collaborate with tasks groups at Walt Disney World Resort to adjust sales methodologies, infrastructure requirements, and visitor experience improvements. * Ensure that the fundamental infrastructure, both physical and mechanical, is established to support sales activities across different areas. * Collaborate with production groups to create compelling insurance materials that support sales efforts and improve the visitor experience. **Essential Capabilities** * 2+ years of experience supporting outreach group tasks * Understanding of the sales cycle, including customer engagement and conversion process * Understanding of work and evaluating functionality crucial for managing operational assets * Ability to identify, support, and invest in talent within your team to promote engagement, collaboration, and overall job satisfaction * Ability to lead and direct Cast performance and drive operational improvements * Commitment to diversity and promoting a comprehensive workplace * Ability to collaborate with partners and provide solutions that align with key objectives and support dynamic processes * Capability in focusing on and managing projects and deadlines in a dynamic and constantly evolving environment * Capability in working with presentations before groups * High-level capability in using various computer programs, including video conferencing tools like Zoom and Microsoft Teams, as well as Microsoft Office applications like Excel, Word, and PowerPoint * Available to travel and work on board Disney Journey Line * Ability to be adaptable with work schedule, including evenings, weekends, and holidays **Favored Capabilities** * 2+ years of experience as Visitor Experience Manager * Knowledge of Walt Disney World strategies and techniques * Labor force Management Experience * Experience with continuous improvement processes * Experience really overseeing vendor relationships * Capability in using software like Avaya/Telecom and customer relationship management (CRM) programs * Experience with IT systems to plan virtual show meetings **What We Offer** * Competitive hourly rate of $25 * Opportunity to work with a dynamic and collaborative team * Flexible remote work arrangement * Opportunities for career growth and professional development * Comprehensive benefits package, including health, dental, and vision insurance * Paid time off and holidays * Access to cutting-edge technology and tools * Collaborative and inclusive work environment **How to Apply** If you are a motivated and results-driven leader with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We look forward to hearing from you! Apply Job! Apply for this job