Customer Success Manager - Thriving in a Fully Remote Cold Email Agency with blithequark

Unlock Your Potential as a Customer Success Manager at blithequark

Are you a self-starter with a passion for sales strategy and cold email management? Do you thrive in a fully remote, asynchronous environment where independence and ownership are valued? If so, blithequark is looking for you to join our team as a Customer Success Manager. As a pioneering cold email agency, blithequark is committed to delivering innovative solutions that drive client success. We're excited to welcome a talented individual who can help us shape the future of our organization.

About blithequark and the Cold Email Industry

blithequark is at the forefront of the cold email industry, leveraging cutting-edge technology and automation to streamline campaign creation, task management, and lead scraping. Our expertise lies in crafting personalized cold email strategies that initiate meaningful conversations and drive conversions. As a Customer Success Manager, you will play a vital role in developing and implementing these strategies for our clients, ensuring they achieve their goals and maximize their ROI.

Key Responsibilities

As a Customer Success Manager at blithequark, you will be responsible for:

• Managing client relationships, understanding their needs, and developing tailored cold email strategies to drive their success.
• Implementing learnings week over week to continually improve campaign performance and client outcomes.
• Handling sales and client calls, providing expert guidance and support to ensure seamless communication and issue resolution.
• Collaborating with internal teams to ensure alignment and maximize client value.
• Staying up-to-date with industry trends and best practices to continually enhance your skills and knowledge.

Essential and Preferred Qualifications

While prior experience in cold email and sales is a plus, it's not a requirement. We're looking for proactive individuals based in the United States who are eager to learn and grow with our organization. To succeed in this role, you'll need:

• A proactive approach to work, with a strong desire to take ownership and drive results.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
• A willingness to learn and adapt to new tools, technologies, and processes.
• Strong problem-solving skills, with the ability to think creatively and outside the box.
• Experience with cold email and sales is desirable, but not essential.

Tools and Technologies

At blithequark, we utilize a range of innovative tools to streamline our workflows and maximize efficiency. These include:

• Slack for collaboration and communication.
• Airtable for task management and organization.
• Instantly for sending emails and managing campaigns.
• A range of custom-built automations to simplify campaign creation, task management, reporting, and lead scraping.

What You'll Love About Working at blithequark

If you're a self-motivated individual who thrives in a fully remote, asynchronous environment, you'll love working at blithequark. Here, you'll enjoy:

• Independence and ownership in your work, with the freedom to take charge and drive results.
• A dynamic and varied work environment, where no two tasks are the same.
• Opportunities for growth and development, as you contribute to shaping the future of our organization.
• A culture that values creativity, innovation, and outside-the-box thinking.

What We're Not Looking For

If you're someone who:

• Prefers daily meetings with supervisors and close oversight.
• Is uncomfortable with ambiguity and prefers to follow established protocols.
• Is not willing to adapt and evolve in a rapidly changing environment.

Then blithequark might not be the best fit for you. We're looking for individuals who are eager to take charge, drive results, and contribute to our organization's growth and success.

Compensation, Perks, and Benefits

As a full-time employee at blithequark, you can expect a competitive compensation package, along with a range of benefits and perks designed to support your well-being and success. These include:

• A comprehensive compensation package, with opportunities for growth and development.
• A flexible, fully remote work environment that allows you to work from anywhere.
• A culture that values work-life balance and supports your overall well-being.
• Opportunities for professional growth and development, as you contribute to shaping the future of our organization.

How to Apply

If you're excited about the opportunity to join blithequark as a Customer Success Manager, we want to hear from you! To apply, please record a 3-minute video (using Loom or a similar tool) where you answer the following question:

What is one specific cold email you would send to the CEO of casualfilms.com to initiate a buying conversation about them becoming a client of blithequark?

Please include a draft of the cold email and a link to your video in your application. We're looking forward to hearing your thoughts and ideas!

Send your application to [email protected]. We can't wait to discover how you can help drive our clients' success and shape the future of blithequark!

Join our team and become a part of a dynamic, innovative organization that's pushing the boundaries of what's possible in the cold email industry. Apply now and let's start a conversation about how you can contribute to our success!