Experienced Customer Services Specialist in Construction - Join blithequark's Team in Kalamazoo, Michigan

Unlock Your Potential with blithequark

Are you looking for a company that not only recognizes your skills but also nurtures your growth and values your contributions? blithequark is on the lookout for a dedicated and skilled Customer Services Specialist to join our dynamic team in Kalamazoo, Michigan. As a Limited Term Customer Services Specialist, you will play a crucial role in ensuring our customers receive top-notch service, and in return, you'll enjoy a competitive salary, comprehensive benefits, and a chance to develop your career in a forward-thinking organization.

About blithequark and the Role

At blithequark, we're committed to delivering exceptional customer experiences through our extensive range of services. As a Customer Services Specialist in our construction team, you will be at the forefront of connecting, rearranging, maintaining, and repairing our services for our valued customers. This is a unique opportunity to work with a leading company in the industry, leveraging your technical skills and experience to make a tangible difference.

Key Responsibilities

• Connect, repair, and rearrange cable conductors to ensure seamless service delivery.
• Review and analyze prints, diagrams, or schematic drawings to understand the intricacies of our network infrastructure.
• Splice and waterproof coverings to protect our services from environmental factors.
• Repair and maintain outside plant facilities, ensuring they are in optimal condition.
• Climb ladders and poles as necessary, adhering to safety protocols.
• Work outdoors in various weather conditions, demonstrating flexibility and resilience.

Essential Qualifications and Skills

To excel as a Customer Services Specialist at blithequark, you must possess the following:

• A valid state driver's license, indicating your ability to travel to different job sites.
• A non-negligent driving record, reflecting your commitment to safety on the road.
• The ability to meet the 300lbs weight limit due to safety restrictions on certain equipment.
• Keen visual acuity to perceive differences in wire and cable colors, crucial for accurate work.
• The physical capability to lift and move up to 100lbs, demonstrating your ability to handle the demands of the job.
• Pass our pre-employment screening, which includes the Technical/Mechanical Test III (TMT III). Study guides are available to help you prepare.

Preferred Qualifications

While not mandatory, having experience in construction, telecommunications, or a related field can be a significant advantage. Additionally, any background in customer service or technical roles can enhance your application.

What We Offer

At blithequark, we believe in rewarding our employees for their hard work and dedication. As a Customer Services Specialist, you can expect:

• A competitive salary ranging between $10.10 - $27.44 per hour, with average starting earnings around $57,070 per year.
• A comprehensive benefits package, including medical, dental, and paid vacation time.
• A company-provided vehicle and tools, ensuring you're equipped for success.
• Paid training to help you grow professionally and personally.
• A dynamic work environment that encourages learning and career advancement.

Career Growth and Development

blithequark is committed to the growth and development of our employees. As a Customer Services Specialist, you'll have opportunities to:

• Develop your technical skills through hands-on experience and training.
• Enhance your problem-solving abilities by tackling complex service issues.
• Improve your customer service skills, ensuring you deliver exceptional experiences.
• Explore various roles within the company, leveraging your experience and interests.

Work Environment and Culture

At blithequark, we pride ourselves on our inclusive and supportive work culture. As a Customer Services Specialist, you'll be part of a team that values collaboration, innovation, and customer satisfaction. We're committed to providing a work environment that is safe, respectful, and conducive to professional growth.

Equal Employment Opportunity

blithequark is an equal employment opportunity employer, dedicated to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. We also provide reasonable accommodations for qualified individuals with disabilities.

Join Our Team

If you're looking for a challenging and rewarding role where you can make a real difference, we encourage you to apply for the Limited Term Customer Services Specialist position at blithequark. With our competitive compensation, comprehensive benefits, and commitment to employee development, we offer a unique opportunity to grow your career in a dynamic and forward-thinking organization.

Don't miss this chance to unlock your potential and join our team in Kalamazoo, Michigan. Apply today and take the first step towards a fulfilling career with blithequark!