Experienced Product Principal - Customer Experience - Remote at Blithequark

Join Blithequark as a Product Principal - Customer Experience and Revolutionize Our Product Portfolio

Blithequark is seeking an exceptional Product Principal - Customer Experience to join our dynamic team. As a Product Principal, you will play a pivotal role in connecting strategies and defining scope across multiple product teams and domains, focusing on delivering business value to drive sales, improve efficiency, and enhance customer satisfaction through high-quality products. If you're a seasoned product leader with a passion for customer experience, innovation, and collaboration, we want to hear from you!

About Blithequark and the Industry

Blithequark is a leading organization dedicated to delivering cutting-edge products and solutions that transform the way people live and work. Our industry is rapidly evolving, and we're committed to staying at the forefront of innovation, customer satisfaction, and business growth. As a Product Principal at Blithequark, you'll be part of a talented team that shares a passion for creating exceptional products and experiences.

Key Responsibilities

As a Product Principal - Customer Experience at Blithequark, your primary responsibilities will include:

• Delivery and Execution (10%): Coordinate with Distinguished Engineers, User Experience Principals, and impacted teams to ensure alignment and scope; review recommended solutions and work of product teams to ensure products meet company, stakeholder, and end-user priorities.
• Strategy and Planning (60%): Partner with cross-functional programs or technology portfolios to align outcomes; cascade context up to leadership and strategy down to balanced teams using OKRs; lead cross-functional discovery with UX Principals, Distinguished Engineers, and balanced teams; create, coordinate, and sequence activities to ensure alignment across impacted teams.
• Team and Stakeholder (30%): Partner with leadership to represent the portfolio during enterprise planning, coordination, and discovery; foster collaboration across multiple teams and portfolios to drive value and identify and resolve impediments; manage cross-functional team and stakeholder expectations to ensure scoping aligns to product strategy.

Essential Qualifications

To succeed as a Product Principal - Customer Experience at Blithequark, you'll need:

• A minimum of 8 years of work experience in product management or a related field.
• A bachelor's degree program or equivalent degree in a field of study related to the job.
• Must be eighteen years of age or older and legally permitted to work in the United States.

Preferred Qualifications

We'd love to see:

• Working knowledge of Microsoft Office Suite and presentation software (e.g., Microsoft PowerPoint).
• Demonstrated ability to collaborate and work effectively with cross-functional teams.
• Excellent written and verbal communication skills.
• 2+ years of previous leadership experience.

Skills and Competencies

To excel in this role, you'll need to possess:

• Business Insights: Ability to understand business needs and develop solutions that meet those needs.
• Drives Vision and Purpose: Ability to inspire and motivate teams to achieve a shared vision.
• Manages Ambiguity: Ability to navigate complex and uncertain situations.
• Nimble Learning: Ability to learn quickly and adapt to changing circumstances.
• Self-Development: Commitment to ongoing learning and self-improvement.
• Collaborates: Ability to work effectively with cross-functional teams.
• Cultivates Innovation: Ability to generate innovative ideas and solutions.
• Manages Complexity: Ability to navigate complex systems and processes.
• Situational Adaptability: Ability to adapt to changing circumstances and priorities.
• Balances Stakeholders: Ability to manage competing stakeholder expectations.
• Communicates Effectively: Ability to convey complex ideas and processes in a clear and concise manner.
• Customer Focus: Ability to prioritize customer needs and develop solutions that meet those needs.
• Drives Results: Ability to deliver results in a fast-paced and dynamic environment.
• Interpersonal Savvy: Ability to build and maintain effective relationships with stakeholders.
• Organizational Savvy: Ability to understand and navigate organizational systems and processes.

Career Growth Opportunities and Learning Benefits

At Blithequark, we're committed to helping our employees grow and develop their skills. As a Product Principal, you'll have access to:

• Ongoing training and development programs.
• Mentorship and coaching opportunities.
• Cross-functional collaboration and networking opportunities.
• Competitive compensation and benefits package.

Work Environment and Company Culture

At Blithequark, we pride ourselves on a dynamic and inclusive work environment that fosters collaboration, innovation, and growth. As a remote employee, you'll have the flexibility to work from anywhere and enjoy:

• A comfortable and supportive work environment.
• Opportunities for professional growth and development.
• A diverse and inclusive community of employees.
• Flexible work arrangements and remote work options.

Compensation, Perks, and Benefits

We offer a competitive compensation package that includes:

• Competitive salary and bonuses.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Retirement savings plan and employee stock purchase plan.
• Flexible paid time off and holidays.
• Opportunities for professional development and growth.

Travel Requirements

This role typically requires overnight travel 5% to 20% of the time.

Physical Requirements

Most of the time is spent sitting in a comfortable position, with frequent opportunities to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions

Located in a comfortable indoor area, with infrequent and not objectionable unpleasant conditions.

Conclusion

If you're a seasoned product leader with a passion for customer experience, innovation, and collaboration, we encourage you to apply for this exciting opportunity at Blithequark. As a Product Principal - Customer Experience, you'll play a critical role in shaping our product portfolio and driving business growth. Join our team and help us revolutionize the way people live and work!