**Experienced Full Stack Customer Sales Executive – Amazon Protein Business Development**
At blithequark, we're revolutionizing the way we connect with our customers and drive growth in the rapidly evolving Amazon Protein market. As a seasoned Customer Sales Executive, you'll play a pivotal role in shaping our strategic direction, developing customer relationships, and driving sales, share, and profit results. If you're a results-driven leader with a passion for digital marketing, customer relationship management, and general management, we want to hear from you.
**About blithequark**
blithequark is a leading innovator in the food and beverage industry, with a commitment to delivering exceptional products and experiences to our customers. Our Amazon Protein business is a key growth area, and we're seeking a talented Customer Sales Executive to join our team. As a remote-based role, you'll have the flexibility to work from anywhere, while still being part of a dynamic and collaborative team.
**Key Responsibilities**
As a Customer Sales Executive, you'll be responsible for:
* Developing strategic roadmaps and presenting recommendations to senior management, both internally and externally, to drive our Digital Commerce vision
* Collaborating with brand, supply chain, operations, and IS managers to ensure successful integration and leverage of campaigns, media, packtype, seasons, and new product programs
* Coordinating, executing, and leading activities with virtually every function in the company to achieve pre-set goals, including portfolio management, innovation, and capability building
* Leading and directing the activities of outside suppliers, including content and ad agencies
* Developing short, mid, and long-term growth strategies to develop the Hershey-account(s) partnership and seeking alignment from all relevant areas within the organization
* Working closely with Protein leadership to align sales forecasts and ensure the business has the right level of brand and marketing support
* Travelling to customers and supporting conversations/negotiations with buying teams, guiding and participating in discussions for JBP and long-term strategic growth
* Educating the organization on the strategic importance of eCommerce and trends/developments within this rapidly evolving channel
* Using available data and insights to provide sound merchandising/marketing/promotional/product optimization recommendations (prescriptive selling)
* Owning the planning and execution of merchandising/marketing/promotional/content plans, crafted in close collaboration with brand/season, digital, shopper marketing, and sales teams
* Co-owning relationships with content development/creative agencies, ensuring creative content is optimized, impactful, and compliant with brand messaging
* Establishing business reporting/KPIs to ensure progress against objectives and communicating back to the organization
* Operational evangelist for assigned account(s), coordinating with cross-functional teams to ensure catalog accuracy, in-stock/forecasting reliability, new product set up, and sales planning
* Collaborating with IS, Digital Marketing, Insights, and Shopper Marketing teams to leverage insights and digital expertise to execute current year plans and build capabilities to advise and evolve customer relationships
* Owning the eCommerce P&L for assigned portfolio, currently Amazon.com, 3P, Prime Pantry, Amazon Fresh/Prime Now, Amazon Business, Amazon Go, Amazon Grocery, Fresh Pick Up, and Whole Foods
**Minimum Qualifications**
* Previous sales experience with direct management of a customer/retailer relationship, Amazon experience preferred but open to translatable experience
* Demonstrated P&L management with strong business judgment and decision-making skills, ability to identify, prioritize, and articulate high-impact initiatives
* Experience directly managing customers, including strengths in advising and negotiating
* Strong ability to work effectively in a matrix environment
* Excellent management skills, with the ability to delegate and manage multiple priorities while generating positive relationships
* Proven leadership skills
* Strong knowledge and experience managing Digital customers, media, and creative development, SEO, and eCommerce merchandising preferred but open to translatable experience
* Proven ability to translate insights into sound merchandising/marketing/promotional/product optimization recommendations (prescriptive selling)
* Superb communication skills, including strong oral and presentation skills with the ability to communicate and interact at all levels
* Aptitude for problem-solving/quick learning
* Positive attitude and high level of energy
**Preferred Qualifications**
* Experience in the food and beverage industry, particularly in the Amazon Protein market
* Strong knowledge of digital marketing, customer relationship management, and general management principles
* Proven track record of driving sales, share, and profit results in a fast-paced, dynamic environment
* Experience working with outside suppliers, including content and ad agencies
* Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
* Experience with business reporting/KPIs and ability to communicate progress against objectives
**What We Offer**
* Competitive salary and bonus structure
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) matching program
* Flexible remote work arrangement
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
**How to Apply**
If you're a motivated and results-driven leader with a passion for digital marketing, customer relationship management, and general management, we want to hear from you. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We can't wait to hear from you!
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