Release Train Engineer - Agile Transformation Expert in Banking and Financial Services Sector

Join the Concentrix Catalyst Team as a Release Train Engineer

Be part of a game-changing team at Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent, and technology. We're looking for a highly skilled Release Train Engineer to join our Concentrix Catalyst team, driving the experience design and engineering capabilities at Concentrix. As a Release Train Engineer, you will play a critical role in facilitating Agile transformations across the organization, ensuring alignment and effective delivery of projects.

About Concentrix

Concentrix is a new breed of tech company – Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, helping brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our Vision and Mission

At Concentrix, our vision is to create experiences that go beyond WOW. We challenge conventions, deliver outcomes unimagined, and combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. Our mission is to provide market-leading technology and insights to modernize and simplify the customer experience.

Job Summary

We are seeking a full-time Release Train Engineer to join our team in Phoenix, AZ. The successful candidate will have a strong background in Agile methodologies, preferably with experience in the Banking and Financial Services sector. As a Release Train Engineer, you will be responsible for coordinating and facilitating Agile Release Train (ART) events, ensuring alignment across teams, and promoting a culture of continuous improvement.

Key Responsibilities

• Coordinate and facilitate ART events, including Program Increment (PI) Planning, Scrum of Scrums, and Inspect and Adapt sessions.
• Ensure alignment across teams to meet delivery objectives and manage the overall program backlog, prioritizing features and enablers to ensure effective delivery.
• Act as a mentor for Scrum Masters, Product Owners, and team members on Agile practices and promote a culture of continuous improvement, collaboration, and commitment to excellence.
• Track progress and metrics, reporting on program performance to stakeholders and identifying potential risks and dependencies across teams.
• Work proactively to mitigate risks that may impact outcomes and promote processes that enhance quality and efficiency in delivery.
• Facilitate regular retrospectives and post-mortems to foster learning and communicate effectively with cross-functional teams and key stakeholders.
• Ensure that stakeholders are updated on project statuses, concerns, and achievements.

Qualifications

Essential Qualifications

• Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business Administration).
• Minimum of 6+ years of experience in an Agile environment, preferably as a Release Train Engineer or similar role.
• Previous background in Banking and Financial Services sector.
• Proven experience leading complex projects in a dynamic setting.
• Knowledge of Agile methodologies (SAFe, Scrum, Kanban).
• Familiarity with Agile project management tools (e.g., Jira, Rally, or similar).

Preferred Qualifications

• SAFe RTE certification or equivalent.
• Experience working in a leadership capacity on a Scaled Agile framework.

Skills and Competencies

To be successful in this role, you will need to possess the following skills and competencies:

• Strong knowledge of Agile methodologies and principles.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Strong problem-solving and analytical skills.
• Ability to mentor and coach team members.
• Strong attention to detail and organizational skills.

Career Growth Opportunities and Learning Benefits

At Concentrix, we are committed to the growth and development of our employees. As a Release Train Engineer, you will have access to:

• Paid learning days to enhance your skills and knowledge.
• Flexible work arrangements to support work-life balance.
• Opportunities for career advancement and professional growth.
• A collaborative and dynamic work environment.

Work Environment and Company Culture

We are a remote-first company with a vibrant and dynamic work environment. Our company culture is built on the principles of:

• Collaboration and teamwork.
• Innovation and creativity.
• Continuous learning and improvement.
• Diversity and inclusion.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Attractive salary.
• Private medical plans.
• Retirement savings plans.
• Flexible work arrangements.

Conclusion

If you are a motivated and experienced Release Train Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Release Train Engineer at Concentrix, you will play a critical role in driving Agile transformations across the organization and ensuring effective delivery of projects. We look forward to hearing from you!

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