Student Customer Service Coordinator - Ensuring Safety and Excellence at blithequark's Recreational Facilities

Join blithequark's Team as a Student Customer Service Coordinator

At blithequark, we're committed to creating an exceptional environment for our patrons, fostering a culture of safety, respect, and inclusivity. As a Student Customer Service Coordinator at our recreational facilities, you'll play a vital role in ensuring the well-being of our guests while promoting a positive and approachable atmosphere. If you're a motivated and customer-focused individual looking for a rewarding opportunity, we encourage you to apply!

About the Role

As a Student Customer Service Coordinator, you'll be the first point of contact for many of our patrons, providing assistance and support in a fast-paced environment. Your responsibilities will include greeting guests, responding to emergencies, and maintaining a clean and safe environment for all visitors. This is an excellent opportunity to develop your customer service skills, work in a dynamic team, and gain valuable experience in a recreational setting.

Key Responsibilities

• Greet patrons and guests, ensuring a welcoming and inclusive atmosphere.
• Serve as a first responder to accidents and emergencies within the facility.
• Assist customers with various questions and problems in customer service areas.
• Perform basic cleaning responsibilities, including trash removal, equipment maintenance, and laundry.
• Participate in special event setup and operations, ensuring a smooth and enjoyable experience for guests.
• Maintain a clean and safe environment by completing assigned shifts, duties, and enforcing facility policies.
• Find a substitute when unavailable to ensure continuity of service.

Essential Qualifications

To be successful in this role, you'll need:

• Current American Red Cross CPR for the Professional Rescuer, AED, and Standard First Aid certifications, or the ability to obtain within the first 30 days of employment.
• BBP Certification obtained within the first 30 days of employment.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and respond to emergencies.
• Strong customer service skills and a positive, approachable demeanor.

Preferred Qualifications

While not required, the following qualifications are highly valued:

• Previous experience in customer service or a related field.
• Knowledge of recreational facilities operations and safety procedures.
• Ability to work flexible hours, including evenings and weekends.

Skills and Competencies

To excel in this role, you'll need to demonstrate:

• Effective communication and problem-solving skills.
• Ability to work in a team environment and collaborate with colleagues.
• Strong attention to detail and ability to maintain a safe and clean environment.
• Flexibility and adaptability in a fast-paced environment.
• A commitment to providing exceptional customer service and ensuring patron safety.

Career Growth Opportunities and Learning Benefits

At blithequark, we're dedicated to supporting the growth and development of our student employees. As a Student Customer Service Coordinator, you'll have the opportunity to:

• Develop valuable customer service and communication skills.
• Gain experience in a recreational setting and understand the importance of safety and inclusivity.
• Work in a dynamic team environment and build strong relationships with colleagues.
• Enhance your problem-solving and critical thinking skills.

Work Environment and Company Culture

At blithequark, we pride ourselves on creating a welcoming and inclusive environment for our employees and patrons. Our recreational facilities are designed to promote health, wellness, and community engagement. As a Student Customer Service Coordinator, you'll be an integral part of our team, working in a fast-paced and dynamic environment.

Compensation, Perks, and Benefits

We offer competitive compensation and benefits to our student employees, including:

• Hourly pay rate (visit our Student Job Classification page for more information).
• Opportunities for career advancement and professional growth.
• A dynamic and supportive work environment.
• Recognition and rewards for outstanding performance.

Diversity and Inclusion

At blithequark, we're committed to creating an inclusive and effective working environment for all. We welcome applications from diverse candidates and are proud to be an Equal Opportunity/Affirmative Action employer. We're dedicated to promoting diversity, equity, and inclusion in all aspects of our operations.

How to Apply

If you're a motivated and customer-focused individual looking for a rewarding opportunity, we encourage you to apply for the Student Customer Service Coordinator role at blithequark. To apply, please submit your resume/CV to Ron Siliko at [email protected].

We look forward to hearing from you and exploring how you can contribute to our team!

blithequark is an Equal Opportunity/Affirmative Action employer, committed to creating an inclusive and effective working environment for all. We encourage applications from minorities, women, protected veterans, and individuals with disabilities.