Experienced Remote Licensed Claims Adjuster - Insurance Claims Management & Customer Service Expert

Join Assurant's Team as a Remote Licensed Claims Adjuster and Drive Results in the Insurance Industry!

Are you a motivated and solution-oriented professional with a passion for delivering exceptional customer service? Do you have a strong background in claims adjusting and a desire to grow a fulfilling career in a dynamic and supportive environment? If so, we invite you to join Assurant's growing team as a Remote Licensed Claims Adjuster!

At Assurant, we're committed to helping our customers navigate life's uncertainties with confidence. As a leading global provider of specialized insurance and risk management solutions, we're dedicated to delivering innovative products and services that protect our customers' assets and livelihoods. With a rich history spanning over 125 years, we've established ourselves as a trusted partner in the insurance industry, and we're now seeking talented professionals like you to join our team.

About the Role

As a Remote Licensed Claims Adjuster, you'll play a critical role in our claims management process, working directly with policyholders to provide guidance and support during a potentially stressful time. You'll be the primary point of contact for our customers, listening to their concerns, analyzing problems, and making recommendations to help them avoid future issues. Your expertise and professionalism will be instrumental in ensuring that our customers receive the best possible service, and that their claims are handled efficiently and effectively.

Key Responsibilities

• Handle insurance claims with professionalism and empathy, providing clear guidance and support to policyholders throughout the claims process.
• Analyze claims data, identify potential issues, and make proactive recommendations to mitigate future risks.
• Communicate effectively with policyholders, agents, and other stakeholders through various channels, including phone, email, and written correspondence.
• Utilize your analytical skills to evaluate claims, identify trends, and develop solutions to complex problems.
• Maintain accurate and detailed records of claims activity, ensuring compliance with regulatory requirements and company policies.
• Work independently with minimal supervision, managing your schedule and meeting deadlines in a fast-paced environment.

Essential Qualifications & Skills

To succeed in this role, you'll need:

• 2+ years of prior Claims Adjuster experience, preferably in the insurance industry.
• An active All-Lines Adjuster license (Independent/Company) in your home state, with required continuing education hours up to date.
• A strong commitment to delivering exceptional customer service, with excellent verbal and written communication skills.
• Proven analytical, problem-solving, and negotiating skills, with the ability to adapt quickly to changing circumstances.
• A minimum high school diploma or GED, with a strong attention to detail and organizational ability.
• The ability to work independently with minimal supervision, managing your schedule and meeting deadlines.

Preferred Qualifications

While not essential, the following qualifications are highly desirable:

• Previous experience working in a remote or hybrid environment.
• A degree in a relevant field, such as business, insurance, or a related discipline.
• Industry-specific certifications, such as those offered by the Insurance Institute or the American Insurance Association.

What You'll Enjoy

As a Remote Licensed Claims Adjuster at Assurant, you'll enjoy:

• The variety and challenge of working on diverse claims, with every customer situation unique.
• Being part of a high-performing, collaborative, and supportive team.
• A competitive compensation package, including paid time off and medical benefits that begin on your first day.
• Opportunities for career advancement and professional growth.
• A flexible, hybrid remote work arrangement that allows you to work from home or other remote locations.

Training & Support

We'll provide you with comprehensive training and support to ensure your success in this role. Our training program typically lasts around 7 weeks, with a combination of virtual "classroom" and "on-the-job" training. You'll have the opportunity to learn from experienced professionals and develop the skills and knowledge you need to excel as a Remote Licensed Claims Adjuster.

Work Schedule

As a Remote Licensed Claims Adjuster, you'll work a standard Monday-to-Friday schedule, with shifts varying between 8am and 5pm EST. You'll have the flexibility to work from home or other remote locations, with the support of our technology infrastructure and team.

Compensation & Benefits

We offer a competitive compensation package, including:

• A benchmarked salary that reflects your experience and qualifications.
• Paid time off and medical benefits that begin on your first day.
• Opportunities for career advancement and professional growth.
• A flexible, hybrid remote work arrangement that allows you to work from home or other remote locations.

Join Our Team!

If you're a motivated and solution-oriented professional with a passion for delivering exceptional customer service, we invite you to join our team as a Remote Licensed Claims Adjuster. Don't miss out on this exciting opportunity to drive results and define an industry. Apply now and take the first step towards a fulfilling career with Assurant!

Your Future Starts Here

We look forward to hearing from you and exploring how you can contribute to our team's success. Apply today and discover the rewards of a career with Assurant!