Experienced Remote Medical Receptionist for Psychiatric Mental Health Nurse Practitioners - Full-Time Opportunity

Join Our Team: Providing Exceptional Care in Mental Health Support

Workwarp, a pioneering medical company based in Scottsdale, AZ, is seeking a highly skilled and dedicated Medical Virtual Receptionist to support their team of Psychiatric Mental Health Nurse Practitioners (PMHNPs). As a remote company with a strong presence in both in-person and telemedicine services, they require a professional who can effectively manage administrative tasks while maintaining the highest standards of HIPAA compliance.

About Our Company

Workwarp is led by a visionary founder who resides in CA and is committed to delivering outstanding mental health support services. With a team of eight experienced therapists, the company prides itself on its collaborative and patient-centric approach. As a Remote Medical Receptionist, you will play a crucial role in ensuring the smooth operation of their services, providing a positive experience for patients and practitioners alike.

Key Responsibilities

• Manage incoming calls with a professional and pleasant phone demeanor, ensuring timely and effective communication with patients and healthcare professionals.
• Obtain and manage medical records through effective communication with patients, healthcare providers, and other stakeholders.
• Assist with various administrative duties to streamline office operations, including data entry, record-keeping, and other tasks as required.
• Utilize Spruce phone service for patient communications, ensuring seamless and secure interactions.
• Work efficiently with electronic medical records (EMR) systems to maintain accurate and up-to-date patient information.
• Leverage MS 365 tools to enhance productivity and collaboration within the team, including email management, calendar organization, and document sharing.

Qualifications and Requirements

To be considered for this role, you must have:

• Proven experience as a medical receptionist or in a similar role within a healthcare setting, with a strong understanding of medical terminology and procedures.
• In-depth knowledge of HIPAA regulations and best practices, with a commitment to maintaining confidentiality and compliance.
• Familiarity with EMR systems and experience using Spruce phone service (desirable but not essential).
• Proficiency in Microsoft 365 applications, including Outlook, Word, Excel, and Teams.
• Excellent organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Strong communication skills, both verbal and written, with the ability to interact effectively with patients, healthcare professionals, and other stakeholders.

Preferred Qualifications

While not essential, the following qualifications are highly desirable:

• Experience working in mental health support or a related field.
• Familiarity with telemedicine services and platforms.
• Previous experience working with Psychiatric Mental Health Nurse Practitioners (PMHNPs) or other mental health professionals.

What We Offer

As a Remote Medical Receptionist with Workwarp, you can expect:

• A competitive hourly rate of $20-$25 per hour, depending on experience.
• A full-time schedule of approximately 35-40 hours per week, with a consistent Monday to Friday, 8:00 AM to 5:00 PM Pacific time commitment.
• Opportunities for career growth and professional development within a dynamic and expanding company.
• A collaborative and supportive remote work environment, with regular communication and feedback.
• A chance to make a meaningful impact in the field of mental health support, working with a dedicated team of healthcare professionals.

Work Environment and Company Culture

Workwarp values its remote team members and is committed to providing a positive and inclusive work environment. As a Remote Medical Receptionist, you will be part of a close-knit team that prioritizes:

• Professional development and growth.
• Open communication and collaboration.
• Work-life balance and flexibility.
• Innovation and continuous improvement.

How to Apply

If you are a dedicated and experienced Medical Receptionist looking for a new challenge, we encourage you to apply for this exciting opportunity. To be considered, please submit:

• Your resume, highlighting your relevant experience and qualifications.
• A brief cover letter, including your favorite animal and why (as a fun way to get to know you better!).
• Your hourly rate, to ensure we can meet your compensation requirements.

Please send your application to [email protected]. If selected for a phone interview, you will be required to provide three professional references.

Join Our Team!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team and contribute to our mission of providing exceptional care in mental health support.