Experienced Virtual Assistant – Live Chat and Administrative Support Specialist for Blithequark in Brazil

Introduction to Blithequark and the Industry

Blithequark is a leading global financial services company, renowned for its innovative approach to credit card, charge card, and travel-related services. With a rich history dating back to its founding, blithequark has evolved into a premier provider of financial products, operating worldwide with its headquarters in New York City. The company is best known for its premium charge and credit cards, offering a range of benefits such as rewards programs, travel perks, and concierge services to both consumers and businesses.

In the private industry, blithequark stands out for its commitment to high-quality customer service and innovative financial solutions. The company emphasizes exclusive cardholder experiences, financial security, and rewards programs that enhance customer loyalty. With a focus on corporate social responsibility, blithequark engages in initiatives such as environmental sustainability, community support, and promoting financial literacy, making it a leader in the financial services sector.

Job Overview

We are seeking an experienced Virtual Assistant to join our team in Brazil, working on live chat and providing administrative support. As a Virtual Assistant, you will be part of a dynamic team responsible for ensuring the smooth operation of our administrative functions. This is a full-time position, offering a competitive salary range of R$35 – R$45 per hour, and the opportunity to work with one of Brazil's leading manager brands.

Key Responsibilities

• Assist with the execution and implementation of ad-hoc tasks and convey continuous improvement across the team.
• Support the organization and coordination of events, market and senior leader visits, team meetings, and Municipal centers, including Pod calendarization.
• Aid leaders with the onboarding process for new team members and internal developments, including business direct and call monitoring, equipment, access, and support.
• Act as a VP Assistant, handling travel arrangements, schedule organization, preparing and processing cost reports through the Agree Framework, creating and managing follow-ups and suggestions to responsibilities or deadlines.
• Oversee calendar activities and coordination, and supervision of meetings, making necessary arrangements such as technical logistics, reserving facilities, catering services, meeting materials, and plans.
• Support key HC reporting and complex presentations.
• Offer additional support to leaders with administrative tasks.
• Manage contract signature processes.
• Support Reviews and administration systems access for the channel.

Essential Qualifications

• Fluent in English and Brazilian Portuguese, both written and spoken.
• Administrative support experience in a large organization.
• Experience interacting directly with senior leaders.
• Key attention to detail.
• Strong interpersonal, relationship, and networking skills to build and maintain effective professional relationships across all areas of the organization.
• Organizational skills, prioritization, and multitasking abilities in a fast-paced environment.
• Excellent communication skills, strong relationship building, and time management.
• Able to work collaboratively in a unique environment.
• High level of proficiency using MS Office (Excel, Access, and PowerPoint), with Salesforce being a plus.

Preferred Qualifications

• Prior experience in a virtual assistant or live chat role.
• Familiarity with financial services or a related industry.
• Experience with travel arrangements and schedule organization.
• Knowledge of contract management and administration systems.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Virtual Assistant, you will have the opportunity to work with a talented team of professionals, develop your skills, and advance your career. We offer a range of training programs, mentorship opportunities, and career development resources to help you achieve your goals.

Work Environment and Company Culture

Blithequark is dedicated to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our company culture is built on a foundation of respect, empathy, and open communication. We believe in fostering a sense of community and teamwork, and we encourage our employees to share their ideas, perspectives, and feedback.

Compensation, Perks, and Benefits

We offer a competitive salary range of R$35 – R$45 per hour, as well as a range of benefits, including health insurance, retirement plans, and paid time off. Our employees also enjoy access to exclusive discounts, rewards programs, and other perks.

Conclusion

If you are a motivated and experienced Virtual Assistant looking for a new challenge, we encourage you to apply for this exciting opportunity at blithequark. As a member of our team, you will have the chance to work with a leading global financial services company, develop your skills, and advance your career. Don't miss out on this opportunity to join our dynamic team and contribute to the success of blithequark.

To apply, please click on the "Apply Now" link and submit your application. We look forward to hearing from you!