Experienced Full Stack Data Entry Clerk – Remote Administration and Database Management for Debt Solution Services

Join the Team at blithequark: Pioneering Debt Solutions in Canada

blithequark is one of Canada's oldest and most respected debt solution providers, dedicated to helping individuals and businesses overcome debt and rebuild their lives. With a rich history dating back to 1979, we have grown to become a leading organization with over 230 employees across Canada, having assisted over 150,000 Canadians in achieving financial freedom. As we embark on our next stage of innovation and significant growth, we are seeking experienced, enthusiastic, and customer-centric team members to join our dynamic team.

Position Summary

We are looking for a highly skilled and detail-oriented Data Entry Clerk to work remotely with our team. As a Data Entry Clerk at blithequark, you will play a critical role in updating and maintaining information in our databases, providing administrative support as needed, and ensuring seamless operations. If you possess exceptional attention to detail, are self-motivated, and have a passion for data entry, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Preparing documentation for filing and associated correspondence, ensuring accuracy and completeness.
• Obtaining and verifying supporting information and documentation to ensure efficient administration of files.
• Responding promptly to queries and requests from creditors and debtors, providing timely and effective communication.
• Liaising with the administration team to obtain information, documentation, and resolve complex issues.
• Utilizing Microsoft Dynamics CRM to extract file details and information, and performing various data entry tasks.
• Preparing and reviewing files for completeness, following up on outstanding documents, and organizing file documents according to our naming protocols.
• Calculating income and surplus income obligations, and performing relevant searches for insolvency and Personal Property Security Act registrations.
• Creating documents required for signature, reviewing sign-up documents for accuracy and policy compliance, and filing documents with the Official Receiver.
• Accurately transferring information from written and scanned records into Ascend, our internal software.
• Maintaining client confidence and protecting operations by keeping information confidential.
• Liaising with external clients for clarification or outstanding documents, and performing electronic filing of statutory documents.
• Preparing documents for DocuSign, reviewing amended proposals, and completing other tasks as assigned.

Essential Qualifications

• Experienced data entry professional with a proven high level of accuracy.
• Extremely detail-oriented with exceptional organizational and prioritization skills.
• Proficient technical skills and familiarity with Microsoft Office (Outlook, Excel, Word); ability to learn computer software quickly.
• Experience with Microsoft Dynamics CRM is an asset.
• Ability to work independently and efficiently, with strong written and verbal communication skills.
• Good interpersonal skills to effectively interact with staff members and external clients.

Preferred Qualifications

• Previous experience in a similar industry or role.
• Familiarity with debt solution services and relevant regulations.
• Certification in data entry or a related field.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our team members. As a Data Entry Clerk, you will have opportunities to:

• Develop your skills and expertise in data entry and administration.
• Contribute to the success of our team and make a meaningful impact on our clients' lives.
• Participate in training and development programs to enhance your knowledge and skills.
• Collaborate with a diverse and inclusive team, fostering a culture of innovation and excellence.

Work Environment and Company Culture

At blithequark, we pride ourselves on our unique and inclusive culture, which is built on our commitment to helping people and making a positive impact. Our culture is shaped by:

• A dedicated culture committee that organizes events and recognizes employee achievements.
• A commitment to diversity, equity, and inclusion, ensuring a workplace that is welcoming and inclusive for all.
• A focus on employee well-being, with flexible work arrangements, vacation and wellness days, and access to mental health resources.

Compensation, Perks, and Benefits

We offer a comprehensive compensation package, including:

• Flexible work arrangements, including remote work options.
• Vacation and wellness days, with opportunities for professional development and growth.
• Extended health and dental coverage, as well as a virtual doctor plan.
• Employee Assistance Program and mental health resources.
• Company matching retirement savings plan and financial support for professional development.
• Annual company events and exclusive access to perks and discounts.

How to Apply

If you are a motivated and detail-oriented data entry professional looking for a challenging and rewarding role, we encourage you to apply. Please submit your resume and a cover letter outlining your qualifications and experience. We thank all candidates for submitting their applications; however, only those selected for an interview will be contacted.

blithequark is an equal opportunities employer and welcomes applications from all qualified candidates. If you require any accommodations throughout the recruitment process, please do not hesitate to contact us.