Experienced Student Customer Service Coordinator – Ensuring Patron Safety and Excellence in Facility Management at Blithequark

Join the Team at Blithequark and Make a Difference in Customer Service and Facility Management

Blithequark is seeking a highly motivated and enthusiastic Student Customer Service Coordinator to join our Rec Center Facilities team. As a Student Customer Service Coordinator, you will play a vital role in ensuring the safety and well-being of our patrons while maintaining a positive and approachable demeanor. This is an excellent opportunity to gain valuable work experience, develop your customer service skills, and be part of a dynamic team at Blithequark.

About Blithequark and the Industry

Blithequark is committed to creating an inclusive and effective teaching, learning, research, and working environment for all. We value diversity and strive to provide equal opportunities for all employees. Our organization participates in E-Verify and is an Equal Opportunity/Affirmative Action employer, encouraging applications from minorities, women, protected veterans, and individuals with disabilities.

Job Summary

As a Student Customer Service Coordinator at Blithequark, you will be responsible for greeting patrons and guests, ensuring their safety and well-being, and maintaining a visibly positive and approachable composure to promote patron-employee relations. You will also serve as a first responder to accidents within the building and assist customers with various questions and problems in customer service areas.

Key Responsibilities

• Greet patrons and guests, ensuring their safety and well-being while maintaining a positive and approachable demeanor.
• Serve as a first responder to accidents within the building and provide assistance as needed.
• Assist customers with various questions and problems in customer service areas.
• Perform basic cleaning responsibilities, including trash, equipment, and laundry.
• Participate in special event set-up and operations.
• Maintain a clean and safe environment for all patrons by completing assigned shifts, duties, and enforcing facility policies.
• Find a substitute when unavailable to ensure continuity of operations.

Essential Qualifications

• Current American Red Cross CPR for the Professional Rescuer, AED, and Standard First Aid certifications or obtained within the first 30 days of employment.
• BBP Certification obtained within the first 30 days of employment.
• Ability to work a maximum of 20 hours per week.
• Availability to work flexible hours, including evenings and weekends.

Preferred Qualifications

• Previous experience in customer service or a related field.
• Experience working in a fast-paced environment with multiple priorities.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment.

Skills and Competencies

• Excellent customer service skills.
• Ability to work in a fast-paced environment with multiple priorities.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Basic knowledge of facility management and maintenance.

Career Growth Opportunities and Learning Benefits

At Blithequark, we value our employees and provide opportunities for growth and advancement. As a Student Customer Service Coordinator, you will have the chance to develop your customer service skills, gain valuable work experience, and be part of a dynamic team. We offer competitive pay rates, a comprehensive benefits package, and a supportive work environment.

Work Environment and Company Culture

Blithequark is committed to creating a healthy and safe working environment for all employees. Our facilities are smoke- and tobacco-free, and we participate in E-Verify. We encourage diversity and inclusion and provide equal opportunities for all employees. Our main campus is located in a beautiful college town, with a wide variety of shops and restaurants within walking distance.

Compensation, Perks, and Benefits

We offer competitive pay rates for student employees, with hourly rates varying depending on the position and department. As a student employee, you will also have access to a comprehensive benefits package, including:

• Opportunities for career growth and advancement.
• Competitive pay rates.
• Comprehensive benefits package.
• Supportive work environment.
• Flexible scheduling.

How to Apply

If you are a motivated and enthusiastic student looking for a challenging and rewarding role, we encourage you to apply for the Student Customer Service Coordinator position at Blithequark. Please submit your resume and a cover letter outlining your qualifications and experience.

Blithequark is an Equal Opportunity/Affirmative Action employer and encourages applications from minorities, women, protected veterans, and individuals with disabilities. We are committed to creating an inclusive and effective teaching, learning, research, and working environment for all.

Additional Information

Blithequark participates in E-Verify and is an Equal Opportunity/Affirmative Action employer. We prohibit harassment, discrimination, and retaliation on the basis of age, color, disability, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status.

Requests for reasonable accommodations for disabilities related to employment should be directed to [email protected] or 513-529-3560.

For more information on Blithequark's diversity initiatives, please visit our Office of Transformational and Inclusive Excellence webpage. For more information on Blithequark's mission and core values, please visit our Mission and Core Values webpage.

Blithequark's Annual Security & Fire Safety Report can be found at: http://www.blithequark.edu/campus-safety/annual-report/index.html.

We invite you to experience Blithequark and see how you can support our mission. Apply now for the Student Customer Service Coordinator position and join our team!