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Experienced Sachbearbeiter (m/w/d) for Home Office Position - Customer Service and Administration Expert

Remote, USA Full-time Posted 2025-11-02

Introduction to the Role and Company

We are excited to announce an exceptional opportunity for a highly skilled and motivated Sachbearbeiter (m/w/d) to join our team in a home office position. As a leading company in our industry, we pride ourselves on providing top-notch customer service and administrative support. Our team is dedicated to delivering exceptional results, and we are now seeking a talented individual to contribute to our success. This role offers the unique opportunity to work from the comfort of your own home, with a competitive salary and a comprehensive range of benefits.

About the Position

The successful candidate will be responsible for providing outstanding customer service, handling written customer inquiries, and performing administrative tasks. This is a fantastic chance to utilize your excellent communication skills, attention to detail, and organizational abilities to drive success in our team. We are committed to supporting your growth and development, offering a range of training and development opportunities to help you achieve your career goals.

Key Responsibilities

  • Bearbeitung von schriftlichen Kundenanfragen per E-Mail, Chat oder Kontaktformular (Processing of written customer inquiries via email, chat, or contact form)
  • Recherchetätigkeiten und Informationserteilung (Research activities and information provision)
  • Terminkoordination (Scheduling and coordination of appointments)
  • Unterstützung im Bereich Online-Banking (Support in the area of online banking)

Requirements and Qualifications

To be considered for this exciting opportunity, you should possess the following essential qualifications:

  • Sehr gutes Ausdrucksvermögen sowie fließende Deutschkenntnisse in Wort und Schrift (Excellent expression and fluent German language skills in writing and speaking)
  • Zahlenaffinität und eine sorgfältige Arbeitsweise (Affinity for numbers and a meticulous approach to work)
  • Erfahrung im Aufgabenbereich ist von Vorteil, aber keine Voraussetzung (Experience in the field is an advantage, but not a requirement)

Preferred Qualifications

While not essential, the following skills and qualifications are highly desirable:

  • Previous experience in a customer-facing role or administrative position
  • Strong organizational and time management skills
  • Ability to work independently and as part of a team
  • Excellent problem-solving and communication skills

What We Offer

In return for your hard work and dedication, we offer a range of benefits, including:

  • Competitive salary: 14,31 EUR/Std.
  • Flexible working hours: Mo - Fr, 08:00 - 16:30 Uhr
  • Arbeitszeitkonto (Working time account)
  • Interessante Mitarbeiterbenefits beim Kundenbetrieb, Firmenfeiern, Thementage und Teamevents (Interesting employee benefits, company parties, theme days, and team events)
  • Persönliche Ansprechpartner direkt vor Ort (Personal contact persons on site)
  • Langfristige Einsätze sowie sehr gute Übernahmechancen (Long-term deployments and very good chances of being taken over)

Career Growth and Development

We are committed to supporting the growth and development of our employees. As a member of our team, you will have access to a range of training and development opportunities, including:

  • On-the-job training and coaching
  • Workshops and seminars
  • Opportunities for career advancement and professional growth

Work Environment and Company Culture

Our company culture is built on a foundation of respect, trust, and open communication. We value our employees and recognize the importance of a healthy work-life balance. As a home office worker, you will be able to enjoy the flexibility and autonomy that comes with working from home, while still being part of a dynamic and supportive team.

How to Apply

If you are a motivated and talented individual who is looking for a new challenge, please submit your application, including your resume and a cover letter, to [email protected]. We look forward to hearing from you!

Conclusion

Don't miss this exceptional opportunity to join our team as a Sachbearbeiter (m/w/d) in a home office position. With a competitive salary, flexible working hours, and a range of benefits, this role offers the perfect combination of challenge and reward. Apply now and take the first step towards a fulfilling and successful career with our company!

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