Experienced Full-Time Remote Relationship Manager - Small Business Banking and Customer Relationship Management

Join the Legacy of Excellence at Sandy Spring Bank

Are you a motivated and results-driven professional looking for a new challenge in the banking industry? Do you have a passion for building relationships and driving business growth? Look no further than Sandy Spring Bank, a leading financial services company with a rich history of over 150 years in the Greater Washington region. We are seeking an experienced Full-Time Remote Relationship Manager to join our team and help us deliver exceptional customer experiences and drive business success.

About Sandy Spring Bank

Sandy Spring Bank is a growing financial services company focused on creating real experiences for our employees, clients, shareholders, and communities. We are proud to have been certified as A Great Place To Work, recognized by The Washington Post and the Baltimore Sun as a Top Workplace, and ranked by Forbes magazine as the #1 Bank in Maryland. Our employees are the backbone of our organization, and we offer a comprehensive benefits package, competitive market salaries, and opportunities for career growth and development.

Job Summary

We are seeking an experienced Full-Time Remote Relationship Manager to join our team. As a Remote Relationship Manager, you will be responsible for remotely advising clients and prospects, building and managing a portfolio of small business clients, and driving business growth through proactive sales activities. This is a unique opportunity to work in a dynamic and fast-paced environment, collaborate with internal partners, and make a meaningful impact on our customers' lives.

Key Responsibilities

• Respond to inbound inquiries and requests for new products and services received through internal referrals, marketing efforts, and remote channels, including telephone, email, and digital requests.
• Build, expand, and manage a portfolio of small business clients, conducting proactive needs-based assessments and making recommendations that meet the Bank's and the client's financial goals.
• Conduct outbound sales activities, with assigned tasks primarily focused on acquiring new small business relationships while also deepening existing relationships.
• Facilitate accurate and timely fulfillment by opening new products and services or sending referrals as appropriate.
• Meet expectations in generating deposit accounts, loan applications, ancillary services, and referrals to other lines of business.
• Provide an exceptional level of service and follow-up to make the client's experience remarkable.
• Perform other duties as assigned.

Requirements and Qualifications

Essential Qualifications:

• Broad professional level of knowledge and expertise in banking and sales, with a minimum of 3 years of experience in a business development area or call center environment.
• Ability to effectively handle sales opportunities through high-volume remote channels, including telephone and email.
• Strong interpersonal skills to relate to and empathize with other people and to maintain a professional, friendly, and courteous demeanor throughout the day.
• Ability to utilize standard PC-based software (Microsoft Office) and web-based Customer Relationship Management software.

Preferred Qualifications:

• Experience working in a remote or virtual environment.
• Knowledge of banking regulations and compliance requirements.
• Certifications or designations in banking or sales, such as the Certified Business Banker (CBB) or the Certified Sales Professional (CSP).

Skills and Competencies

To succeed in this role, you will need to possess the following skills and competencies:

• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment.
• Strong organizational and time management skills.
• Ability to build and maintain relationships with clients and internal partners.

Career Growth Opportunities and Learning Benefits

At Sandy Spring Bank, we are committed to the growth and development of our employees. We offer a range of career growth opportunities and learning benefits, including:

• Comprehensive training programs.
• Career development opportunities.
• Volunteer opportunities.
• Mentorship programs.

Work Environment and Company Culture

Our company culture is built on a foundation of respect, integrity, and teamwork. We strive to create a work environment that is inclusive, diverse, and supportive of all employees. As a remote worker, you will have the flexibility to work from home and maintain a healthy work-life balance.

Compensation and Benefits

We offer a competitive salary range of $65,000 to $102,500 per year, depending on experience and qualifications. Our comprehensive benefits package includes:

• Competitive market salaries.
• Paid time off.
• Multiple retirement savings options.
• Full health care options.
• Life insurance.
• Health care and dependent care flexible spending accounts.

Conclusion

If you are a motivated and results-driven professional looking for a new challenge in the banking industry, we encourage you to apply for this exciting opportunity. As a Remote Relationship Manager at Sandy Spring Bank, you will have the chance to build a successful career, drive business growth, and make a meaningful impact on our customers' lives. Apply now and join our team of dedicated professionals!

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