Senior Claims Specialist - Professional Liability (Cyber) - Hybrid Remote Opportunity with Comprehensive Benefits and Career Growth

Join Our Team as a Senior Claims Specialist - Professional Liability (Cyber)

Accelerate your career with our dynamic team as a Senior Claims Specialist - Professional Liability (Cyber) in a hybrid remote role. We offer the flexibility to balance your time between our remote office and home, providing a healthy work-life balance. This position is an excellent opportunity to leverage your diverse skillset in driving success in complex cyber and professional liability claims.

About Our Company and Culture

At our organization, we value flexibility, innovation, and customer satisfaction. Our team is built on a foundation of trust, respect, and collaboration. We're committed to providing a work environment that encourages growth, learning, and creativity. As a Senior Claims Specialist, you'll be part of a dedicated team that handles complex claims with precision and care.

Job Summary

We're seeking a highly skilled Senior Claims Specialist - Professional Liability (Cyber) to analyze complex claims, provide resolutions, and manage claim costs while delivering exceptional customer service. The ideal candidate will have a strong background in cyber claims management, excellent communication skills, and the ability to work in a team environment.

Key Responsibilities

• Analyze complex claims: Evaluate technically difficult cyber and professional liability claims to determine coverage and liability.
• Provide claim resolutions: Resolve medium to highly complex claims in a fair and timely manner.
• Manage claim costs: Control and minimize claim costs while maintaining high levels of customer service.
• Diverse portfolio management: Handle a wide range of cyber claims, ensuring each is thoroughly investigated and managed.
• Comprehensive investigations: Conduct in-depth investigations into incidents to determine coverage and liability.
• Policy analysis: Analyze policy wordings to determine coverage applicability for each claim.
• Documentation and communication: Draft coverage letters, maintain accurate claim files, and communicate effectively with clients and stakeholders.
• Fraud identification and recovery: Identify and investigate potential fraud and recovery opportunities.
• Client relationship management: Serve as the primary point of contact for assigned clients, providing exceptional service and support.

Requirements

Education and Certifications

• Bachelor's degree: Required from an accredited college or university.
• JD: Preferred.
• Adjuster Licenses: As required.
• Professional certification: Preferred, as applicable to the line of business.

Experience

• Claims management experience: At least 5 years.
• Cyber claims management experience: At least 2 years.

Skills and Competencies

• In-depth knowledge: Of cyber and professional liability lines.
• Excellent communication: Oral and written, including presentation skills.
• PC literacy: Including Microsoft Office products.
• Strong organizational skills: Ability to prioritize and manage multiple tasks.
• Excellent negotiation skills: Ability to negotiate effectively with clients and stakeholders.
• Good interpersonal skills: Ability to work effectively in a team environment.
• Performance competencies: Ability to meet or exceed performance expectations.

Benefits and Perks

We offer a comprehensive benefits package, including:

• Medical, dental, and vision coverage: To ensure your health and well-being.
• 401k and matching: To help you plan for your future.
• PTO: To give you time to relax and recharge.
• Disability and life insurance: To provide financial protection.
• Employee assistance program: To support your mental health and well-being.
• Flexible spending or health savings account: To help you manage your healthcare expenses.
• Additional voluntary benefits: To enhance your benefits package.

Career Growth Opportunities

We're committed to helping you grow and develop your skills. As a Senior Claims Specialist, you'll have opportunities to:

• Advance in your career: With opportunities for promotion and career advancement.
• Develop new skills: Through training and professional development programs.
• Enhance your expertise: In cyber and professional liability claims management.

Why Join Our Team?

We're looking for talented professionals who share our values and are passionate about delivering exceptional customer service. As a Senior Claims Specialist, you'll be part of a dynamic team that:

• Values flexibility and work-life balance: With a hybrid remote work arrangement.
• Prioritizes customer satisfaction: With a focus on delivering exceptional service.
• Supports career growth and development: With opportunities for advancement and professional growth.

How to Apply

If you're a motivated and experienced claims professional looking for a new challenge, we encourage you to apply. Please submit your application, including your resume and cover letter, to:

Don't miss out on this exciting opportunity to join our team and accelerate your career as a Senior Claims Specialist - Professional Liability (Cyber).