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Senior Manager, Quality Assurance and Transformation - Internal Audit

Remote, USA Full-time Posted 2025-11-03

Join the V Team at Verizon: Elevate Your Career in Quality Assurance and Transformation

Are you a seasoned quality assurance professional looking for a new challenge? Do you want to be part of a dynamic team that drives innovation and excellence in internal audit? Look no further than Verizon's Professional Practices Group (PPG), where we're seeking a Senior Manager, Quality Assurance and Transformation - Internal Audit. As a key player in our Internal Audit department, you'll have the opportunity to shape the future of our organization and make a lasting impact on our business.

About Verizon and Our Culture

At Verizon, we power and empower how people live, work, and play by connecting them to what brings them joy. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. We're committed to creating a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. Our culture is built on the principles of innovation, creativity, and impact, and we're looking for talented professionals like you to join our team.

Role Snapshot:

  • Location: Remote with assigned office days
  • Compensation: Competitive salary
  • Start Date: Immediate openings available
  • Company: Verizon
  • Position: Senior Manager, Quality Assurance and Transformation - Internal Audit

Job Summary:

As a Senior Manager, Quality Assurance and Transformation - Internal Audit, you'll play a critical role in elevating our Internal Audit department to new heights. You'll leverage your expertise to conduct objective evaluations of our methodology and processes, ensuring we meet and exceed industry standards. Your leadership will be instrumental in developing and maintaining a robust Internal Audit Quality Assurance Improvement Program (QAIP) that aligns with the Institute of Internal Auditors (IIA) standards and topical requirements.

Key Responsibilities:

  • Spearhead the development and maintenance of the Internal Audit Quality Assurance Program (QAIP) to ensure audits adhere to the highest standards and deliver quality reports.
  • Serve as a subject matter expert, staying up-to-date with new IIA standards and industry best practices related to internal audit.
  • Conduct quality check (QC) reviews for Internal Audit department engagements, ensuring audits are executed in alignment with the internal audit methodology, the IIA, and International Professional Practices Framework (IPPF) standards.
  • Deliver clear findings and actionable plans to mitigate risks.
  • Present practical recommendations to audit teams based on QC findings, fostering continuous improvement.
  • Lead transformation initiatives, driving change and innovation in audit methodologies and processes.
  • Leverage your experience with system implementations and system admin duties to optimize our audit processes.
  • Evolve the use of our Internal Audit software, enhancing departmental internal controls within the tool, and support in improving the department's ability to maximize the tool's capabilities.
  • Develop and deliver training sessions to the department on key topics.
  • Share best practices in line with IIA standards and Audit Methodology.
  • Create and manage Internal Audit dashboards for executive reporting, offering valuable insights to leadership as it pertains to transformation activities, QAIP, and development.
  • Contribute to PPG ad-hoc projects and requests that drive innovation and efficiency.
  • Manage record retention and assist in policy and procedure maintenance.
  • Assist in audit closure, onboarding/offboarding, and providing timely responses to audit questions.

Requirements:

Essential Qualifications:

  • Bachelor's degree in Accounting, Finance, or equivalent.
  • Four or more years of work experience.
  • Six or more years of relevant work experience in internal audit or a related field.
  • Demonstrated ability to lead and manage teams and large-scale projects.
  • Demonstrated ability to analyze data within Google Sheets/Excel and create high-level executive summaries of data insights.
  • Proven track record of successfully leading and managing complex projects.
  • Analytical and problem-solving skills, marked by critical thinking and sound judgment.
  • Outstanding written and verbal communication skills, including the ability to convey complex information clearly and effectively to audiences across all organizational levels.
  • Willingness to travel as needed.

Preferred Qualifications:

  • Big 4 Public Accounting experience.
  • Professional certification, such as CPA, CIA, CISA, CISSP, PMP.
  • Advanced degree, such as a Master's degree or MBA.
  • Experience pulling and visualizing data at an executive level using various tools (e.g., SQL, Alteryx, Knime, Tableau, Power BI, Looker, Google App Scripts, etc.).
  • Strong experience using AI and/or developing technology solutions.
  • Experience in conducting QC reviews.
  • Experience with risk management methodology and internal control factors.

What We Offer:

As a member of the V Team at Verizon, you'll enjoy a range of benefits and opportunities, including:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative, inclusive work environment.
  • Flexible work arrangements, including remote work options.
  • Access to cutting-edge technology and tools.
  • Recognition and rewards for outstanding performance.

Why Join Verizon?

At Verizon, we're committed to creating a workplace where everyone can thrive. We celebrate our employees' differences and promote a culture of inclusion and respect. Our goal is to provide a work environment where everyone feels valued, connected, and empowered to reach their potential and contribute their best.

How to Apply:

If you're ready to take your career to the next level and join a dynamic team of professionals, apply now for the Senior Manager, Quality Assurance and Transformation - Internal Audit role at Verizon.

Don't miss this opportunity to be part of a team that's shaping the future of internal audit and driving innovation in the industry. Apply today and let's discuss how you can become a vital part of our success story.

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