Medical Claim Analyst
Job Description:
• Responsible for initial review and triage of claims tasked for review.
• Determines coverage, verifies eligibility, identifies and redirects misdirects
• Responsible for prepping the authorization in the system and triage cases to medical staff for review.
• Organized and prioritizes work to meet regulatory and claim turn-around times
• Promotes communication, both internally and externally to enhance effectiveness of medical management services and health care team.
• Performs non-medical research and support
• Adheres to Compliance with PM Policies and Regulatory Standards.
• Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements.
• Protects the confidentiality of member information and adheres to company policies regarding confidentiality.
• Assist in the research and resolution of claims payment issue
Requirements:
• 2-4 years experience as a medical assistant, office assistant or claim processor
• Familiarity with basic medical terminology and concepts used in care
• Effective communication, telephonic and organization skills
• Strong customer service skills to coordinate service delivery including attention to customers, sensitivity to issues, proactive identification and resolution of issues to promote positive outcomes for members.
• Computer literacy in order to navigate through internal/external computer systems, including Excel and Microsoft Word
• MedCompass, CEC, or ACAS (preferred)
Benefits:
• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access
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