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Creative Operations Associate

Remote, USA Full-time Posted 2025-11-03
About the position Responsibilities • Build and manage detailed asset sourcing plans aligned with CPX timelines, campaign launches, and go-to-market needs. • Partner with internal teams and external licensees or vendors to ensure secure and timely delivery of Netflix IP assets. • Work closely with the Creative team to develop artwork for Consumer Products style guides and retail and packaging guides. • Utilize project management tools (Airtable, Monday, etc.) to track asset milestones, approvals, and dependencies across multiple workstreams. • Maintain and share cross-functional trackers, ensuring key stakeholders are informed of asset status, risks, and delivery schedules. • Ensure all workflows adhere to Netflix’s high-security protocols and operational best practices. • Continuously assess and optimize workflows to improve efficiency, clarity, and cross-functional coordination. • Leverage Netflix's proprietary asset delivery and workflow tools to manage incoming and outgoing assets across internal and external teams. • Serve as a central point of contact for asset sourcing within CPX. • Perform both technical and creative quality assurance on all assets received, ensuring they meet format, resolution, usage, and brand standards. • Handle a wide variety of assets, including graphic and design source files, audio files, photography, AV, and VFX assets. • Watermark and distribute highly sensitive materials securely and in accordance with Netflix’s security protocols. • Develop and maintain reference documents for both internal teams and external partners. • Curate, organize, and manage assets for high-security titles, acting as librarian and access gatekeeper where needed. • Oversee the ingestion, tagging, organization, and permissioning of assets within Digital Asset Management (DAM) systems to ensure secure, efficient access across teams. • Maintain consistent and accurate metadata standards to enhance searchability, usage rights clarity, and asset lifecycle tracking. • Regularly audit and optimize DAM structure and workflows to improve usability, reduce redundancies, and align with evolving team needs and security protocols. Requirements • 4+ years of experience in creative operations, project management, or digital asset management within consumer products, live-based entertainment, or licensing industries. • Demonstrated experience with file specs for consumer products and immersive experiences. • Comfortable working with a broad asset range, including complex technical formats like 3D models and VFX deliverables. • Strong knowledge of DAM systems, metadata standards, and asset delivery workflows. • Experience managing high-security assets with strict IP protection protocols. • Proficient in Adobe Creative Suite (Photoshop, Illustrator, Media Encoder), GSuite, Slack, and project management platforms like Airtable or Monday.com. • Exceptional organizational and cross-functional coordination skills. • Proactive, detail-oriented, and solutions-focused, with a passion for process improvement and workflow optimization. • Self-motivated and comfortable in fast-paced, evolving environments. Nice-to-haves • Familiarity with 3D and VFX workflows. • Background in licensing or consumer products development for entertainment IP. • Strong familiarity with live-based entertainment assets, with hands-on experience managing specifications, file formats, and usage. • Working knowledge of taxonomy, metadata management, and archival best practices. • Working knowledge of AI tools and workflows as they relate to asset management and project tracking—with an understanding of how to integrate automation and increase efficiency across teams. Benefits • Health Plans • Mental Health support • 401(k) Retirement Plan with employer match • Stock Option Program • Disability Programs • Health Savings and Flexible Spending Accounts • Family-forming benefits • Life and Serious Injury Benefits • Paid leave of absence programs • Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. • Full-time salaried employees are immediately entitled to flexible time off. Apply tot his job Apply To this Job

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