Remote Unlicensed Medicare Benefit Advisor – Immediate Hire for Nationwide Medicare Sales & Customer Service (AZ, ID, KY, MD, MO, NC, NV, OR, PA, TN, TX, UT)
About Allstate – A Legacy of Protection and Innovation
For more than nine decades, Allstate has been at the forefront of protecting families, homes, and businesses from life’s uncertainties. From pioneering seat‑belt legislation and air‑bag technology to leading the industry in sophisticated pricing models, telematics, and digital identity protection, Allstate’s commitment to innovation has never wavered. As a Fortune 100 company, Allstate blends a deep sense of tradition with a forward‑thinking mindset, ensuring that every employee plays a vital role in shaping a safer, more secure future for millions of customers across the United States.
Why This Opportunity Stands Out
We are seeking enthusiastic, customer‑focused individuals to join our expanding remote workforce as Unlicensed Medicare Benefit Advisors. This role offers a unique blend of inside‑sales dynamics, comprehensive training, and a clear pathway to professional licensing—all while working from the comfort of your own home. If you thrive in a results‑driven environment, enjoy helping seniors navigate complex health‑insurance options, and are eager to build a rewarding sales career without the pressure of prospecting, this position is tailor‑made for you.
Position Overview – Remote Unlicensed Medicare Benefit Advisor
As a Remote Unlicensed Medicare Benefit Advisor, you will serve as a trusted consultant for seniors aged 65 and older, guiding them to the Medicare life and health plans that best meet their unique needs. Operating from a virtual call‑center environment, you will handle inbound inquiries, resolve escalated issues, and conduct outbound sales outreach using pre‑qualified leads supplied by Allstate. The role is open to residents of Arizona, Idaho, Kentucky, Maryland, Missouri, North Carolina, Nevada, Oregon, Pennsylvania, Tennessee, Texas, and Utah. Successful candidates will receive full support to obtain a General Lines Life & Health (L&H) license within 60 days, at no cost to the employee.
Key Responsibilities
- Inbound Customer Engagement: Answer incoming calls from seniors seeking clarity on Medicare options, providing accurate, compassionate information that builds trust.
- Escalation Management: Resolve complex or escalated concerns, escalating to senior advisors only when necessary, ensuring a seamless customer experience.
- Sales Goal Achievement: Consistently meet and exceed daily, weekly, monthly, and annual sales and productivity targets set by the Aspire Carrier Team.
- CRM Documentation: Accurately record every interaction in Allstate’s Customer Relationship Management (CRM) system, noting key details and follow‑up actions.
- Team Collaboration: Participate in call‑center opening and closing procedures, contributing to a well‑organized, efficient virtual work environment.
- Outbound Campaign Calls: Conduct proactive outreach on multiple sales campaigns, presenting plan options and guiding prospects through enrollment.
- Plan Recommendation & Enrollment: Utilize Allstate’s suite of Medicare products to match customer needs, quoting, presenting, and closing sales while handling objections confidently.
- Follow‑Up Outreach: Maintain a “book of business,” regularly contacting prospects to nurture relationships and convert interest into enrollment.
- Continuous Learning: Engage in ongoing training modules and peer coaching sessions to stay current on Medicare regulations, product updates, and best‑practice sales techniques.
Essential Qualifications
- High School Diploma or GED (required); additional education or certifications are a plus.
- Minimum of 1 year experience in sales, customer service, or a related field.
- Demonstrated ability to work independently, manage time effectively, and meet performance metrics without direct supervision.
- Reliable high‑speed internet connection (wired Ethernet preferred) and a dedicated home office space; Allstate will provide all necessary hardware and software.
- Strong verbal communication skills, with a clear, empathetic speaking style suited to senior customers.
- Proficiency in navigating multiple computer applications simultaneously (CRM, dialing platforms, email, etc.).
- Motivation to obtain a General Lines L&H license within 60 days of hire (Allstate will cover examination fees and study materials).
Preferred Qualifications & Desirable Traits
- Previous experience selling insurance, financial services, or healthcare products.
- Familiarity with Medicare Advantage, Medicare Supplement (Medigap), and Prescription Drug Plans.
- Track record of exceeding sales quotas and delivering high customer satisfaction scores.
- Comfort with data‑driven performance dashboards and using analytics to improve results.
- Demonstrated resilience, a growth mindset, and a passion for helping seniors achieve peace of mind.
Core Skills & Competencies
- Consultative Selling: Ability to ask probing questions, listen actively, and tailor plan recommendations to each individual’s health and financial situation.
- Customer Experience (CX) Focus: Commitment to delivering a positive, seamless experience that leaves customers feeling heard and valued.
- Results Orientation: Strong drive to meet and surpass quantitative performance targets while maintaining quality standards.
- Technical Agility: Ease with learning and utilizing new software tools, CRM platforms, and virtual communication systems.
- Problem Solving: Quick identification of issues, creative resolution strategies, and escalation when necessary.
- Team Collaboration: Ability to share knowledge, support colleagues, and contribute to a culture of continuous improvement.
Career Path & Growth Opportunities
Allstate invests heavily in employee development, offering clear advancement pathways for high‑performing advisors. Upon successfully obtaining your L&H license, you may progress to roles such as:
- Senior Medicare Benefit Advisor: Handling higher‑value accounts and mentoring new team members.
- Team Lead / Supervisor: Overseeing a group of advisors, managing performance metrics, and driving strategic initiatives.
- Product Specialist – Ancillary Products: Expanding expertise into Individual & Family Plans (IFP), life insurance, and other ancillary offerings.
- Regional Operations Manager: Leading a multi‑state remote operation, shaping policy, and influencing business outcomes.
- Corporate Training & Development: Designing curriculum for future advisors, leveraging your hands‑on experience to build the next generation of talent.
Each step comes with increased responsibility, broader influence, and a commensurate increase in compensation and benefits.
Learning & Development – Training Investment
Allstate provides an extensive onboarding program that includes:
- Up to nine weeks of fully paid, instructor‑led training covering Medicare fundamentals, compliance, sales techniques, and soft‑skill development.
- Dedicated mentors who guide you through your first month on the job, offering real‑time feedback and coaching.
- Access to an online learning portal with micro‑learning modules, webinars, and certification tracks.
- Financial support for the General Lines L&H licensing exam, including study materials, practice tests, and exam fees.
- Continuous professional development opportunities, such as leadership workshops, product deep‑dive sessions, and industry conference attendance.
Work Environment & Culture
Allstate’s remote workforce is built on a foundation of trust, flexibility, and inclusion. As a Remote Unlicensed Medicare Benefit Advisor you will enjoy:
- Flexible Scheduling: Predictable shifts that enable a healthy work‑life balance while meeting business needs.
- Collaborative Virtual Community: Regular team huddles, virtual coffee chats, and digital “water cooler” spaces to foster connection.
- Diversity & Inclusion: A workplace that celebrates varied perspectives, with employee resource groups and inclusion training.
- Recognition Programs: Quarterly awards, performance bonuses, and peer‑to‑peer recognition platforms celebrating your achievements.
- Technology Enablement: State‑of‑the‑art hardware, high‑speed internet stipends, and secure VPN access to keep you productive and protected.
Compensation, Incentives, and Benefits
Allstate offers a competitive total‑compensation package designed to reward both performance and longevity:
- Base Salary Range: $39,000 – $58,000 annually, depending on experience and location.
- Uncapped Monthly Medicare Discretionary Incentive Plan: Earn additional income based on meeting and exceeding sales targets. Incentives are paid monthly and directly reflect your results.
- Health & Wellness Benefits: Medical, dental, vision coverage, and a comprehensive mental‑health program available from day one.
- Retirement Savings: 401(k) plan with company matching contributions to help you build a secure financial future.
- Pension Plan: Eligibility after a specified tenure, reinforcing long‑term stability.
- Paid Time Off (PTO): Generous vacation, sick leave, and holidays to recharge.
- Tuition Reimbursement: Support for further education, certifications, or degree programs aligned with career goals.
- Internet Stipend: Reimbursement for a reliable home internet connection to ensure consistent performance.
- Well‑Being Programs: Access to fitness, nutrition, and mindfulness resources, plus employee assistance services.
All benefits become effective on your first day of employment, underscoring Allstate’s commitment to taking care of its people from the outset.
Application Process & Next Steps
Ready to take the next step toward a rewarding career with Allstate? Follow these simple steps:
- Submit Your Application: Click the “Apply To This Job” button below and fill out the short online form.
- Phone Screening: A recruiter will contact you to discuss your background, career aspirations, and answer any questions you may have.
- Virtual Interview: Participate in a video interview with the hiring manager and a senior advisor to showcase your communication skills and sales aptitude.
- Background Check & Licensing Review: Upon conditional offer, we will conduct a standard background investigation and enroll you in the L&H licensing program.
- Onboarding & Training: Once cleared, you will embark on Allstate’s comprehensive training journey, leading to your first live call within weeks.
We encourage candidates from all backgrounds to apply. At Allstate, we value attitude, drive, and a willingness to learn above a perfect résumé. If you’re motivated, customer‑centric, and ready to grow, we want to hear from you.
Join Us – Your Impact Starts Here
Being a Medicare Benefit Advisor at Allstate isn’t just a job—it’s a mission to empower seniors with the knowledge and coverage they deserve. Your expertise will directly influence the health and financial security of countless families, while you enjoy a supportive, growth‑focused environment that celebrates every win. Take advantage of a career that offers flexibility, competitive earnings, and a clear pathway to professional licensure and advancement.
Don’t hesitate—apply today and start shaping a brighter future for yourself and the customers you’ll serve.