Senior Business Applications Consultant – Court Management Solutions Expert (Hybrid Remote) – New York City & Nationwide

Why Join Thomson Reuters – A Legacy of Impact and Innovation

Thomson Reuters has been at the forefront of delivering trusted information for almost 160 years. Our mission is simple yet powerful: to empower professionals in law, tax, accounting, and journalism with the data, technology, and expertise they need to make the world more transparent, just, and informed. As a global leader, we combine cutting‑edge software with the renowned Reuters news service, reaching over 25,000 employees in more than 75 countries. When you join our team, you become part of a purpose‑driven organization that helps uphold the rule of law, facilitates commerce, and protects the public’s right to accurate information.

The Role: Senior Business Applications Consultant – Court Management Solutions (Hybrid Remote)

We are looking for an experienced, self‑motivated Senior Business Applications Consultant who will serve as the go‑to product expert for our C‑Track court management platform. In this role you will partner closely with Engagement Managers, Solutions Engineers, and other specialists to deliver end‑to‑end implementations for government and judicial clients. Your expertise will shape how courts modernize case processing, improve data integrity, and enable seamless digital experiences for judges, clerks, and the public.

Key Responsibilities

• Product Expertise: Act as the primary authority on C‑Track functionality, advocating a product‑first mindset with both internal teams and client stakeholders.
• Requirements Gathering & Business Analysis: Lead workshops, review existing documentation, map business needs to functional specifications, and produce detailed business process models.
• Solution Design & Configuration: Translate requirements into system configurations, ensuring optimal use of C‑Track features while adhering to best‑practice standards.
• Data Migration & Mapping: Design, execute, and validate data migration strategies between legacy court systems and C‑Track, guaranteeing data quality and compliance.
• Testing & Quality Assurance Collaboration: Develop client‑specific test plans, coordinate with QA teams, and lead defect triage to assure successful go‑live deliveries.
• Client Training & Enablement: Deliver engaging, hands‑on training sessions for end‑users and administrators, producing clear documentation and job‑aids.
• Mentorship & Knowledge Sharing: Coach junior Business Applications Consultants, fostering a culture of continuous learning and skill development.
• Process Improvement: Identify opportunities to streamline implementation methodologies, creating reusable assets that reduce time‑to‑value for future projects.
• Configuration Review Sessions: Conduct cross‑team reviews to verify that configured solutions align with client expectations and regulatory requirements.
• Travel & On‑Site Support: Participate in client site visits (approximately 5‑20% travel) for workshops, training, and go‑live support, with flexibility for remote engagements.

Essential Qualifications – What You Must Bring

• 4‑6 years of hands‑on experience in business applications consulting, preferably within the legal, governmental, or judicial domain.
• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• Demonstrated expertise in at least one major enterprise application platform (e.g., C‑Track, PowerApps, ServiceNow).
• Strong analytical capabilities, with a proven track record of translating complex requirements into actionable system designs.
• Excellent written and verbal communication skills; ability to present technical concepts clearly to both technical and non‑technical audiences.
• Proficiency in data‑migration techniques, including data profiling, mapping, cleansing, and validation.
• Experience conducting functional and user‑acceptance testing, developing test scripts, and managing defect resolution.
• Self‑directed learning mindset with the ability to quickly master new software functionalities and industry regulations.
• Solid understanding of software development lifecycle (SDLC) and agile delivery methodologies.
• Strong relationship‑building skills to thrive in a collaborative, remote‑first environment.

Preferred Qualifications – Bonus Skills That Set You Apart

• Prior exposure to judicial or court management processes, including case lifecycle, docket management, and public access portals.
• Certifications such as PMP, Scrum Master, or specific product certifications for C‑Track or related platforms.
• Experience with integration tools (e.g., REST APIs, SOAP, middleware) to connect C‑Track with external systems.
• Knowledge of data‑privacy regulations (e.g., GDPR, CCPA) as they pertain to judicial information.
• Familiarity with cloud environments (AWS, Azure) and SaaS deployment models.

Core Skills & Competencies for Success

• Strategic Thinking: Ability to see the bigger picture while managing detailed implementation tasks.
• Problem Solving: Proactive identification of risks and quick formulation of mitigation strategies.
• Leadership: Guidance of cross‑functional teams through ambiguous situations and tight timelines.
• Customer‑Centricity: Passion for delivering value that exceeds client expectations and drives long‑term satisfaction.
• Adaptability: Comfort with evolving requirements, shifting priorities, and hybrid work configurations.
• Technical Literacy: Comfort navigating databases, data schemas, and configuration tools.

Career Growth & Learning Opportunities

At Thomson Reuters, your professional development is a strategic priority. As a Senior Business Applications Consultant, you will have access to:

• LinkedIn Learning & Internal Training Libraries: Thousands of on‑demand courses covering technical, leadership, and soft‑skill topics.
• Talent Marketplace: Ability to apply for cross‑functional projects that broaden your exposure beyond the court solutions domain.
• Mentorship Programs: Structured pairing with senior leaders to accelerate your career trajectory.
• Certification Support: Financial reimbursement for relevant certifications and exam fees.
• Leadership Pathways: Clear progression from Senior Consultant to Principal Consultant, Solution Architect, or Product Management roles.

Work Environment & Culture – What It’s Like to Be Part of Our Team

We believe that great work comes from inclusive, flexible, and empowering workplaces. Our culture is built on four pillars:

• Hybrid Flexibility: Choose a blend of remote and office‑based work that suits your lifestyle, with the option to work from another location for up to eight weeks per year (four weeks international).
• Diversity, Equity & Inclusion (DEI): We celebrate a global workforce and operate Employee Resource Groups (ERGs) that foster community, advocacy, and shared learning.
• Wellbeing First: Two company‑wide mental‑health days, access to the Headspace app, fitness reimbursements, and comprehensive health plans.
• Social Impact: Paid volunteer days, ESG initiatives, and opportunities to contribute to justice‑focused projects that align with our mission.

Compensation, Perks & Benefits – A Total Rewards Package That Values You

While the exact salary range will be disclosed based on location and experience, our total rewards package includes:

• Competitive base salary aligned with market benchmarks and internal equity.
• Performance‑based annual bonus opportunities.
• Robust 401(k) plan with company matching contributions.
• Medical, dental, vision, disability, and life insurance options.
• Generous paid time off, parental leave, sabbatical options, and two mental‑health days.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• Tuition reimbursement, adoption & surrogacy assistance, and an Employee Stock Purchase Plan.
• Commuter benefits, legal identity‑theft protection, and access to a 529 college savings plan.

How to Apply – Take the Next Step in Your Career

If you are excited about shaping the future of court management technology and want to work alongside world‑class talent in a purpose‑driven organization, we invite you to submit your application today.

Application Process

• Update your résumé to highlight relevant consulting, judicial, and technical experience.
• Craft a concise cover letter that outlines why you are passionate about the role and how your background aligns with the responsibilities.
• Complete the online application form, attaching your résumé and cover letter.
• Our recruitment team will review your submission and contact you for an initial conversation if your profile matches our needs.

Join Us and Make an Impact

At Thomson Reuters, you will be part of a global community committed to truth, transparency, and the rule of law. Your expertise will directly influence how courts across the United States modernize their operations, improve public access to justice, and reduce administrative burdens. This is more than a job—it is a chance to contribute to a legacy of societal impact while advancing your own career.

Ready to shape the future of court technology? Apply now and become a catalyst for change.