Experienced Family Coach - Human Services Case Manager for Dynamic Team in Hillsboro, OR - Career Opportunity to Positively Impact Lives

Introduction to the Oregon Department of Human Services

The Oregon Department of Human Services (ODHS) is a place where compassion meets action, and where dedicated professionals come together to make a difference in the lives of Oregonians. As an equal opportunity employer, we are committed to building an equitable agency that values diversity, promotes inclusion, and fosters a culture of belonging. Our mission is to help individuals and families achieve well-being and independence, and we are passionate about creating a workplace where everyone can thrive.

About the Role: Family Coach - Human Services Case Manager

We are seeking a highly skilled and empathetic Family Coach - Human Services Case Manager to join our team in Hillsboro, OR. As a key member of our Office of Self Sufficiency, you will play a vital role in providing culturally sensitive services to families and individuals in need. Your expertise will help us empower people to achieve independence, health, and safety, and your passion for making a difference will inspire others to do the same.

Key Responsibilities:

• Assist families in becoming independent, healthy, and safe through ongoing coaching, collaboration, and coordination
• Conduct interviews to determine family goals and the need for program services and benefits
• Determine eligibility for each family and maintain up-to-date information to provide case payments, food stamps, domestic violence assistance, childcare, and other related programs
• Identify short-term and long-range career and life goals with individuals and create plans to achieve self-sufficiency
• Collaborate with various community agencies to provide comprehensive support services
• Maintain accurate records and track progress using computer entry and tracking systems

Essential Qualifications:

To be successful in this role, you will need:

• A Bachelor's degree in a Behavioral Science, Social Science, or a closely related field; OR
• A Bachelor's degree in any field and one year of human services related experience; OR
• An Associate's degree in a Behavioral Science, Social Science, or a closely related field AND two years of human services related experience; OR
• Three years of human services related experience
• Ability to initiate and maintain relationships, facilitate and support families, and communicate effectively with diverse populations
• Capacity to work in a fast-paced environment with a high volume of individual and family contact, collaboration with community agencies, and computer entry and tracking

Preferred Qualifications:

• Bilingual language skills (all languages welcomed and utilized to better serve our Oregonians)
• Experience working with diverse populations, including those with disabilities, substance abuse issues, and cultural competencies
• Knowledge of community resources and services, including healthcare, education, and employment opportunities
• Strong assessment and planning skills, with the ability to identify short-term and long-range goals and create effective plans

Skills and Competencies:

To excel in this role, you will need to possess:

• Excellent communication and interpersonal skills, with the ability to build trust and rapport with diverse populations
• Strong assessment and planning skills, with the ability to identify short-term and long-range goals and create effective plans
• Ability to work in a fast-paced environment with a high volume of individual and family contact, collaboration with community agencies, and computer entry and tracking
• Cultural/racial diversity and sensitivity, with the ability to work effectively with diverse populations
• Strong problem-solving and critical thinking skills, with the ability to analyze complex situations and develop effective solutions

Career Growth Opportunities and Learning Benefits:

At ODHS, we are committed to helping our employees grow and develop in their careers. As a Family Coach - Human Services Case Manager, you will have access to:

• Ongoing training and professional development opportunities to enhance your skills and knowledge
• Mentorship and coaching from experienced professionals in the field
• Opportunities for advancement and career growth within the agency
• A supportive and collaborative work environment that values diversity, equity, and inclusion

Work Environment and Company Culture:

Our work environment is dynamic, supportive, and inclusive. We value diversity, equity, and inclusion, and we are committed to creating a workplace where everyone can thrive. As a Family Coach - Human Services Case Manager, you will be part of a team that:

• Values and respects diversity, equity, and inclusion
• Is committed to creating a workplace where everyone can thrive
• Offers a supportive and collaborative work environment
• Provides opportunities for professional growth and development

Compensation, Perks, and Benefits:

We offer a competitive salary range of $3,482 - $5,054 per month, commensurate with experience. In addition, you will be eligible for a range of benefits, including:

• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off and holidays
• Flexible work schedules and remote work options
• Bilingual differential pay (5% of base pay) for eligible employees

Conclusion:

If you are a compassionate and dedicated professional who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. As a Family Coach - Human Services Case Manager, you will be part of a dynamic team that is committed to creating positive change in the lives of Oregonians. Don't miss this chance to join our team and make a real difference in your community. Apply now and take the first step towards a rewarding and challenging career with the Oregon Department of Human Services.