Experienced Senior Manager II, Program Management, eComm – Driving Business Growth and Customer Experience through Innovative Solutions

Introduction to Walmart and the Role

Walmart, one of the world's leading retail corporations, is seeking a highly skilled and experienced Senior Manager II, Program Management, eComm to join our dynamic team. As a key player in our Commercial center Vital Projects group, you will be responsible for driving business growth, improving customer and seller experiences, and reinforcing our seller administration contributions. This is an exciting opportunity to make a significant impact, create, launch, and own projects from start to finish, and be part of a team that is shaping the future of e-commerce.

Job Overview

The Senior Manager II, Program Management, eComm will be responsible for leading cross-functional teams, driving change, and making data-driven business decisions to support the growth of our online marketplace. You will be working closely with product and analytics groups to identify opportunities, develop, and execute programs that drive business results. If you are a motivated, creative, and results-driven individual with a passion for e-commerce and customer experience, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Drive business growth by identifying opportunities and developing programs that increase customer and seller satisfaction, reduce costs, and improve the overall online marketplace experience
• Lead cross-functional teams, including product, analytics, and business groups, to develop and execute programs that drive business results
• Develop and execute start-to-finish programs focused on driving item adoption and seller services tool development
• Measure, track, and analyze results, report progress, and continuously improve programs
• Drive informed independent direction and ensure goal achievement by collaborating with senior leaders to identify objectives, success metrics, assumptions, risks, and known issues within the business
• Develop communication strategies and content, educate stakeholders, partners, and executive leadership on program requirements, and create and implement a program management life cycle
• Analyze and interpret data to inform business decisions and drive business outcomes

Essential Qualifications

• Bachelor's degree in a relevant field, such as business, marketing, or computer science
• Proven experience in creating and driving projects, explicitly drivers of growth, working cross-functionally with product and analytics groups
• Strong presentation and influencing skills, with the ability to communicate with executive-level colleagues
• Startup attitude: raw, creative, driven, and enthusiastic, with a passion for e-commerce and customer experience
• Self-starter with a strong attention to detail and the ability to manage ambiguity
• History of delivering results and ability to demonstrate quantifiable impact on business and customer KPIs
• Experience making data-driven business decisions to support the development and shaping of programs

Preferred Qualifications

• Advanced degree in a relevant field, such as an MBA or master's in computer science
• Experience working in a fast-paced, dynamic environment, with a proven ability to thrive in a high-speed, startup-like climate
• Deep understanding of how to engage with and develop exceptional experiences for customers/partners
• Belief in our mission of saving people money, so they can live better

Skills and Competencies

• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams
• Excellent problem-solving and analytical skills, with the ability to drive business outcomes through data-driven decision-making
• Strong project management skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines
• Ability to work in a fast-paced, dynamic environment, with a proven ability to adapt to changing priorities and circumstances

Career Growth Opportunities and Learning Benefits

At Walmart, we are committed to the growth and development of our associates. As a Senior Manager II, Program Management, eComm, you will have access to a range of training and development opportunities, including:

• Leadership development programs, designed to help you build the skills and knowledge you need to succeed in a leadership role
• Technical training, to help you stay up-to-date with the latest technologies and trends in e-commerce and customer experience
• Networking opportunities, to help you build relationships with other professionals in the industry and stay connected with the latest developments and innovations

Work Environment and Company Culture

At Walmart, we are proud of our company culture, which is built on a foundation of respect, integrity, and a commitment to excellence. As a Senior Manager II, Program Management, eComm, you will be working in a dynamic, fast-paced environment, with a team of talented and motivated professionals who are passionate about e-commerce and customer experience. Our company culture is characterized by:

• A commitment to diversity and inclusion, with a focus on creating a workplace that is welcoming and inclusive to all associates
• A focus on innovation and experimentation, with a willingness to try new things and take calculated risks
• A emphasis on teamwork and collaboration, with a recognition that our success is dependent on the contributions of all associates

Compensation, Perks, and Benefits

At Walmart, we offer a competitive compensation package, with a salary range of $25 per hour, as well as a range of perks and benefits, including:

• Comprehensive health and wellness benefits, including medical, dental, and vision coverage
• 401(k) matching program, to help you save for your future
• Paid time off, including vacation, sick leave, and holidays
• Opportunities for career advancement and professional growth

Conclusion

If you are a motivated, creative, and results-driven individual with a passion for e-commerce and customer experience, we encourage you to apply for this exciting opportunity. As a Senior Manager II, Program Management, eComm at Walmart, you will be part of a dynamic team that is shaping the future of retail and e-commerce. With a competitive compensation package, a range of perks and benefits, and opportunities for career growth and development, this is an opportunity you won't want to miss. Apply now and join our team of talented and motivated professionals who are dedicated to making a difference in the lives of our customers and associates.

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