Experienced Remote Inbound Sales Representative – Wayfair Data Entry and Customer Service Professional $27/Hour

Introduction to Wayfair and Our Mission

Wayfair, one of the world's largest online destinations for home goods, is seeking a highly motivated and educated individual to join our dynamic Inbound Outreach team. As a leader in the e-commerce industry, we are committed to providing our customers with an unparalleled shopping experience, and we are looking for talented professionals like you to help us achieve this goal. Our company culture is built on a foundation of innovation, teamwork, and customer satisfaction, and we are excited to welcome like-minded individuals to our team.

Job Highlights and Overview

As an Inbound Sales Representative, you will play a critical role in our customer service team, handling inbound sales calls and providing exceptional support to our customers. This is a remote, full-time position that offers a competitive salary of $27 per hour, as well as opportunities for professional growth and development. If you are passionate about delivering outstanding customer experiences and are looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.

Key Responsibilities and Expectations

• Handle inbound sales calls, approximately 40 per day, and provide exceptional customer service to our clients
• Utilize our scheduling system to manage your daily schedule, including break times, lunch, team meetings, and training sessions
• Prepare for each shift by reviewing your schedule, logging in, and getting ready to offer a world-class customer purchasing experience
• Contact product suppliers to gather additional information that may not be available on the Wayfair website
• Follow our designated Sales Cycle and call flow, including testing questions, accepting orders, building rapport, and more
• Focus on the customer's needs and consistently look for ways to enhance their experience by upselling or cross-selling relevant products
• Meet our sales success metrics, which will also impact your compensation
• Maintain a distraction-free workspace and stay focused on our customers during your entire shift
• Participate in engagement activities, sales challenges, and other aspects of our company culture

Essential Qualifications and Requirements

• Bachelor's degree or equivalent experience
• 3+ years of sales experience, preferably in a call center, retail, or virtual environment
• High school diploma or GED, with some college preferred
• Excellent problem-solving skills and the ability to think logically in a fast-paced environment
• Outstanding communication and relationship-building skills
• Ability to work in a virtual world, comfortable with technology, and maintain a high level of problem-solving skills
• Proven written and verbal communication skills
• Willingness to learn and use software applications required for the job
• Regular and reliable attendance is a fundamental requirement of this position

Preferred Qualifications and Skills

• Experience working in a remote or virtual environment
• Familiarity with sales software and technology
• Strong analytical and critical thinking skills
• Ability to work in a team-oriented environment and collaborate with colleagues
• Excellent time management and organizational skills
• Ability to adapt to changing circumstances and priorities

Career Growth Opportunities and Learning Benefits

At Wayfair, we are committed to the growth and development of our employees. As an Inbound Sales Representative, you will have access to ongoing training and coaching, as well as opportunities for career advancement and professional growth. Our company is dedicated to providing a supportive and inclusive work environment that encourages innovation, creativity, and collaboration.

Work Environment and Company Culture

Wayfair is a dynamic and fast-paced company that values teamwork, innovation, and customer satisfaction. Our company culture is built on a foundation of respect, empathy, and open communication, and we are committed to creating a work environment that is inclusive, supportive, and fun. As a remote employee, you will be an integral part of our team and will have opportunities to connect with colleagues and participate in company-wide events and activities.

Compensation, Perks, and Benefits

We offer a competitive salary of $27 per hour, as well as a range of benefits and perks that are designed to support your well-being and career growth. These may include health insurance, retirement savings plans, paid time off, and access to ongoing training and development opportunities. We are committed to providing a comprehensive compensation package that recognizes your contributions to our company and supports your long-term career goals.

Conclusion and Call to Action

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity. As an Inbound Sales Representative at Wayfair, you will have the chance to work with a dynamic and innovative company, develop your skills and expertise, and contribute to the growth and success of our business. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now and discover the benefits of working with a company that is dedicated to excellence, innovation, and customer satisfaction.

Ready to apply? We are excited to review your application and welcome you to our team. Please click the link below to submit your application and take the first step towards an exciting and rewarding career with Wayfair.