Customer Service Representative, FEMA (Remote n...

Customer Service Representative, FEMA (Remote near Houston, TX) - Maximus Services, LLC - Houston, TX - work from home job
Company: Maximus Services, LLC
Job description: Job Introduction

MAXIMUS is a leading operator of government health and human services projects and has partnered with state, federal and local governments to provide critical, high-quality health and human service projects to a diverse array of communities. Operating under Maximus' founding mission of Helping Government Serve the People® since 1975, Maximus Federal Services is entirely focused on helping government agencies run projects cost-effectively and serve project constituents with improved outcomes. By being a responsible steward for government projects, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services.

Maximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area. Our agents will support the registration process, provide applicable referrals and address follow-up questions.

*This position is a Remote - Work at Home, Customer Service position. However, you must be able to physically pick up your equipment at our office located at Houston, TX.

Education and Experience Requirements

Essential Duties & Responsibilities: