**Job Title:** Customer Service Representative – Virtual Call Center at blithequark

**The Opportunity to Shine in a Dynamic Virtual Environment** Are you a customer-centric individual with a passion for delivering exceptional service? Do you thrive in fast-paced environments where no two calls are ever the same? If so, we invite you to join blithequark's Virtual Call Center team as a Customer Service Representative. As a key member of our team, you will be responsible for providing top-notch support to our customers, resolving complex issues, and exceeding customer satisfaction expectations. **Life with blithequark as a Customer Service Representative** • **High-Energy Environment**: You'll be part of a dynamic team that handles a high volume of customer inquiries, ensuring that every caller receives personalized attention and support. • **Opportunities for Advancement**: With blithequark, you'll have the chance to advance across the entire organization, exploring various roles and career paths within the company. • **Structured Schedule**: You'll work a set schedule, allowing you to plan your day and maintain a healthy work-life balance. • **Bilingual Opportunities**: If you're fluent in Spanish and English, you'll have the opportunity to work as a Bilingual Specialist, serving our diverse customer base. • **Virtual Work Environment**: You'll learn and work in a virtual environment, leveraging technology to communicate with customers and colleagues across the globe. **Compensation and Benefits** • **Competitive Starting Rate**: Enjoy a starting rate of $15.00 per hour, with automatic increases in pay every 6 months for 2 years. • **Pay for Performance Incentive**: Participate in our Pay for Performance program, which rewards eligible team members with a monthly incentive based on their performance. • **Opportunities for Growth**: With blithequark, you'll have access to training, development programs, and career advancement opportunities that will help you grow professionally and personally. **Who We Are** blithequark is a leading retail brand that takes shoppers on a journey of discovery, offering a curated assortment of exclusive products and top brand names in various categories. We're committed to providing a unique shopping experience that enriches our customers' lives. **System Requirements** To ensure a seamless customer experience, our Virtual Call Center team members must maintain the necessary system requirements. These include: • **Self-Provided Computer or Laptop**: A Microsoft Operating System-based computer or laptop, not older than 3 years. • **Headset Compatibility**: A headset compatible with blithequark's specifications. • **High-Speed Internet Connection**: A reliable high-speed internet connection, excluding satellite, broadband, wireless, mobile, or dial-up services. • **Supported Devices**: A computer or laptop running a Microsoft Operating System, excluding Mac / Apple products, Chromebooks, Surfaces, and notebooks. **Training Schedule** Your blithequark career begins with a paid training period, where attendance and participation are required. The training schedule includes: • **Tech Set Up**: Your first day will be on a Thursday to complete Tech Set Up. • **Orientation and Training**: After connecting, orientation and training will begin on Monday for six weeks, Monday to Friday, 9:00 am to 5:30 pm ET. • **Working Schedule**: Your working schedule post-training will differ, allowing you to adapt to the demands of the Virtual Call Center. **The Application Process** Our application process is candidate-led, allowing you to take control of your application journey. The steps include: 1. **Complete Application**: Submit your application, showcasing your skills and experience. 2. **Skills Assessment**: Complete a skills assessment on a mobile device or computer, demonstrating your abilities. 3. **Self-Schedule Interview**: Schedule an interview at a time that suits you, ensuring a convenient and flexible application process. **Join the blithequark Team** At blithequark, we're committed to diversity, equity, and inclusion, creating a culture that values authenticity, fun, and energy. Join our global team, working across the UK, Germany, Japan, Italy, Poland, and China, and be part of a dynamic organization that's shaping the future of retail. **Apply Now** Ready to embark on a rewarding career as a Customer Service Representative at blithequark? Apply now and take the first step towards a fulfilling role in our Virtual Call Center team. Apply Job! Apply for this job