Part-Time Campus Safety Dispatcher

About the Department DESCRIPTION: Responsible for dispatching Campus Safety Police Officers, Auxiliary Safety Officers, and Student Security Officers to routine and emergency calls for service via clear and concise two-way radio communication; receiving routine and emergency telephone calls and messages in an accurate, confident and professional manner; monitoring of college video surveillance system, fire/panic alarms, and other safety systems; and keeping accurate dispatch call logs and records. Hours will be Fridays from 11:00PM to 7:00AM and Saturdays from 7:00PM to 7:00AM. OUTCOME: Operation of an efficient, professional and customer service oriented Dispatch and Campus Information Center for York College. Position Duties • Dispatch campus officers to routine and emergency calls for service via two-way radio communications and interact with York County 911 when necessary 30% • Receive routine and emergency Campus Safety telephone calls for service in an accurate, confident and professional manner and transfer all incoming telephone calls to the York College switchboard in a pleasant, friendly and courteous manner 25% • Keep accurate dispatch call logs and records 10% • Monitor college video surveillance system and other alarm systems 10% • Utilize the campus parking database, call recording and playback systems 5% • Monitor LiveSafe App 5% • Coordinate fleet vehicle reservations, stock dispatch office supplies, post dispatcher time sheets, college calendars, and department personnel schedules, and make sure department and dispatch databases and information are kept updated 5% • Maintain a clean working environment 3% • Send emergency alerts and LiveSafe push notifications when necessary 3% • Assist and direct visitors at the CIC 2% • Issue keys to campus fleet vehicles and make sure proper paperwork is assigned and turned back in 2% Minimum Qualifications • High school diploma or equivalent required • Experience in telecommunications, two-way radio communications, public safety, emergency services or law enforcement preferred • Current NAED Emergency Telecommunicator certification preferred Other Qualifications • Must pass a comprehensive background investigation • Must be able to handle confidential and protected data • Must become familiar with Campus Safety operations, policies, procedures and campus locations • Must be able to obtain NAED Emergency Telecommunicator Certification within 90 days of hire or appointment • Ability to operate radio equipment, automatic switchboard, telephones, computers, CCTV cameras, call recording and other monitoring equipment required in a modern emergency communications center • Ability to work well with others and interact tactfully with other people; good interpersonal skills • Ability to work under pressure and remain calm during high stress and emergency situations • Ability to type, speak clearly and professionally, write legibly and spell correctly • Ability to instruct others on the use and operation of all Dispatch and CIC equipment when requested • Ability to obtain JNET and C.L.E.A.N. access/certification Apply tot his job Apply To this Job