The Pennsylvania State University is hiring: Library Assistant for Microforms an

OverviewThe Pennsylvania State University is seeking to hire library support. The Information Assistant provides research and reference assistance to library users with an emphasis on support for Microforms and Government Information. This is a public service position providing friendly, welcoming assistance to walk-up, telephone, and "remote" library users. The Information Assistant will receive advanced training in Microforms and Government Information resources and will field questions related to student and faculty research and library information needs. They will assist users with Library databases and electronic services; advise and consult on library policies and procedures related to library services and collections; troubleshoot equipment related problems; perform opening and closing functions; greet patrons with a welcoming attitude; attend on-going library trainings for professional development; attend department meetings and training sessions; and provide project support.This position is located in person at the University Park campus. Dependability and arriving promptly when assigned to work are part of the responsibilities. Resume and cover letter required for consideration. Responsibilities Provide research and reference assistance to library users, with emphasis on Microforms and Government Information. Offer friendly, welcoming public service to walk-up, telephone, and remote users. Receive training in Microforms and Government Information resources and field questions related to research and library information needs. Assist users with Library databases and electronic services; advise on library policies and procedures; troubleshoot equipment problems; perform opening and closing functions; attend trainings and department meetings; and provide project support. Qualifications and Qualities Commitment to diversity Experience in a public service setting (such as a library) with a strong demonstrated commitment to excellent customer service Excellent interpersonal skills and ability to work in a collaborative team environment; strong oral and written communication skills, including excellent command of the English language Demonstrated high level of reliability; broad knowledge and interest in library research, information literacy, and research or work experience that demonstrates a strong interest in supporting research and information needs of Penn State students and faculty Additional Information The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission. Background Checks / Campus Security Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and related laws, Penn State publishes security and crime statistics in its Annual Security and Fire Safety Report (ASR). The ASR is available for review here. Equal Opportunity Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. #J-18808-Ljbffr Apply tot his job Apply To this Job