Director of Health Services, Care Coordination
Welcome to Humana, a leading healthcare company dedicated to improving the health and well-being of our members. We are currently seeking a highly qualified and experienced Director of Health Services, Care Coordination to join our team. In this role, you will be responsible for overseeing our health services and care coordination programs, ensuring that our members receive the highest quality of care and support. If you are a compassionate and driven leader with a passion for improving healthcare outcomes, we encourage you to apply. Join us in our mission to make a positive impact on the lives of our members and communities.
Develop and implement strategic plans for health services and care coordination programs to align with company goals and objectives.
Oversee the day-to-day operations of health services and care coordination teams, including setting goals and objectives, tracking progress, and making necessary adjustments.
Monitor industry trends and regulatory changes to ensure compliance and identify opportunities for program improvements.
Collaborate with internal and external partners to develop and maintain strong relationships and partnerships to enhance our members' care.
Manage and allocate budget and resources effectively to achieve program goals and objectives.
Provide leadership and guidance to team members, fostering a positive and collaborative work environment.
Develop and implement policies and procedures to ensure the delivery of high-quality, cost-effective healthcare services.
Analyze data and performance metrics to identify areas for improvement and develop and implement action plans.
Ensure timely and accurate reporting of program performance to senior leadership and stakeholders.
Stay updated on best practices and advancements in healthcare delivery and apply them to improve the quality of care for our members.
Represent the company at industry conferences and events, promoting our mission and services.
Encourage a culture of continuous learning and professional development within the team.
Collaborate with other departments to support integrated and coordinated care for our members.
Act as a liaison between the company and external healthcare providers, advocating for the needs and interests of our members.
Uphold company values and ethical standards in all interactions and decision-making processes.
Humana is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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