**Part-Time Customer Experience Ambassador at blithequark**

Are you a customer-centric professional with a passion for delivering exceptional service? Do you thrive in a fast-paced environment where no two interactions are ever the same? If so, we invite you to join our dynamic Customer Care team at blithequark as a Part-Time Customer Experience Ambassador. As a key representative of our company, you will be the face of blithequark to our valued homeowners and broker partners, providing top-notch support and solutions to their home ownership and closing needs. **About blithequark** At blithequark, we are dedicated to revolutionizing the way our customers experience our services. Our team is passionate about creating a customer-first culture that prioritizes energy, positivity, and knowledge in every interaction. We believe that our customers are at the heart of everything we do, and we strive to empower them with solutions that meet their unique needs. As a Part-Time Customer Experience Ambassador, you will be an integral part of this mission, helping us to exceed our customers' expectations and build lasting relationships. **Key Responsibilities** As a Part-Time Customer Experience Ambassador, your primary focus will be on delivering exceptional service standards and maintaining high customer satisfaction. Your key responsibilities will include: * Answering customer calls, emails, and chats with energy, positivity, and knowledge, demonstrating our commitment to a customer-first culture * Empowering homeowners and broker partners with solutions to their home ownership and closing needs * Collaborating with internal stakeholders to coordinate solutions and ensure seamless customer experiences * Providing proactive support and guidance to customers, addressing their concerns and resolving issues in a timely and professional manner * Maintaining accurate records and updates in our CRM system, ensuring that customer information is up-to-date and easily accessible * Participating in ongoing training and development to enhance your skills and knowledge, staying up-to-date on industry trends and best practices **Essential Qualifications** To succeed in this role, you will need to possess the following essential qualifications: * Highly tuned and professional communication skills for voice, email, and chat * Active listening skills and ability to communicate updates and solutions effectively * Energetic, positive, and fresh approach to customer inquiries and requests * Ability to multitask, prioritize, and manage time effectively in a fast-paced environment * Ability to influence stakeholders and coordinate solutions through completion * Experience with CRM tools (desirable but not essential) * Residential real estate sales experience (desirable but not essential) * Associate's degree (desirable but not essential) **Preferred Qualifications** While not essential, we also welcome candidates with the following preferred qualifications: * Experience working in a customer-facing role, particularly in the residential real estate industry * Familiarity with CRM software and other customer service tools * Associate's or bachelor's degree in a related field (e.g., business, communications, marketing) **Skills and Competencies** To excel in this role, you will need to demonstrate the following skills and competencies: * Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike * Strong problem-solving and analytical skills, with the ability to think critically and creatively * Ability to work effectively in a team environment, with a focus on collaboration and mutual support * Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines * Adaptability and flexibility, with the ability to adjust to changing priorities and circumstances * Continuous learning and professional development, with a commitment to staying up-to-date on industry trends and best practices **Career Growth Opportunities and Learning Benefits** As a Part-Time Customer Experience Ambassador at blithequark, you will have access to a range of career growth opportunities and learning benefits, including: * Ongoing training and development programs, designed to enhance your skills and knowledge in customer service, sales, and industry trends * Opportunities for professional growth and advancement, with a focus on promoting from within * Collaborative and supportive work environment, with a focus on teamwork and mutual support * Flexible scheduling and remote work options, allowing you to balance your work and personal life * Competitive compensation package, including hourly pay and bonus incentives **Work Environment and Company Culture** At blithequark, we pride ourselves on creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our company culture is built on the following core values: * Customer-centricity: We put our customers at the heart of everything we do, striving to deliver exceptional service and support. * Collaboration: We believe in the power of teamwork, working together to achieve our goals and exceed our customers' expectations. * Innovation: We encourage creativity and innovation, embracing new ideas and approaches to stay ahead of the curve. * Continuous learning: We are committed to ongoing learning and professional development, staying up-to-date on industry trends and best practices. **Compensation, Perks, and Benefits** As a Part-Time Customer Experience Ambassador at blithequark, you can expect a competitive compensation package, including: * Hourly pay, with opportunities for bonus incentives * Company-provided laptop, monitor, and accessories * Remote and flexible work options, allowing you to balance your work and personal life * Fun virtual and in-person company events, designed to foster teamwork and camaraderie **How to Apply** If you are a motivated and customer-centric professional with a passion for delivering exceptional service, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job