Experienced Apple Health Visual Communications and UX Designer - Remote Opportunity for Creative Professionals in Web Accessibility and User Experience Design

Introduction to the Role and Our Organization

At the Washington State Health Care Authority (HCA), we are dedicated to ensuring that all Washington residents have the opportunity to be as healthy as possible. As a leader in health care purchasing and behavioral health authority, we are committed to providing high-quality services that make a real difference in people's lives. Our team is passionate about creating a healthier Washington, and we are now seeking an experienced Apple Health Visual Communications and UX Designer to join our collaborative team. This role offers a unique opportunity to bring your professional communication experience to a position promoting Apple Health (Medicaid) to Washington residents, with a focus on web accessibility and user experience design.

About the Position

As an Apple Health Visual Communications and UX Designer, you will be the primary staff person developing marketing, promotional, and reporting communications for Apple Health and COFA Islander Health Care programs. You will work under the direction of the Visual Communications Manager to plan, coordinate, and implement marketing and user experience design communications that are compliant with federal and state standards and laws. Your expertise in visual design, printing, and web accessibility will be crucial in creating effective, usable, and clear communication materials for a variety of audiences.

Key Responsibilities

• Plan, coordinate, and implement the marketing communications and user experience solutions program for Apple Health (Medicaid), COFA Islander Health Care programs, and clinical quality and care transformation (CQCT) communications.
• Develop and maintain Apple Health brand standards, ensuring consistency across all communication materials.
• Collaborate with communications and program staff to design, write, and edit communication products that follow agency brand standards and appropriate design methods for web and print use.
• Determine the most effective way of getting the agency's message across in print and electronic media, in accordance with agency standards and industry best practices.
• Establish and maintain production schedules and editorial calendar for publications and printing, ensuring timely delivery of high-quality materials.
• Support annual publication review process, ensuring that all materials are up-to-date and compliant with relevant laws and regulations.
• Ensure graphic and web products comply with guidelines for Americans with Disabilities Act and Title VI, and Section 508 web accessibility requirements, promoting inclusivity and accessibility for all users.

Essential Qualifications

To be successful in this role, you will need to meet one of the following qualifications options:

• Option 1: Bachelor's degree in graphic design, English, communications, journalism, humanities, public relations, visual arts, fine arts, or related field, and three years of professional experience in graphic design.
• Option 2: Two years of design school or college-level design training, and five years of professional experience in graphic design.
• Option 3: Seven years of professional experience in graphic design.

In addition to these qualifications, you will need to demonstrate knowledge of the methods and techniques of visual design and printing, including use of Pantone Matching System, type, illustration, photography, and various layout techniques. You will also need to show knowledge of how to prepare electronic files for printing and provide detailed written instructions to printers.

Preferred Qualifications

While not essential, the following qualifications are highly desirable:

• Lived experience with state-funded Apple Health or behavioral health programs.
• Professional communications experience with one or more of the following languages: Cambodian, Chinese, Korean, Laotian, Russian, Somali, Spanish, or Vietnamese.
• Professional experience with web accessibility, public service communications, or social media and video production techniques.
• Familiarity with social media and video production techniques, as well as knowledge of web accessibility principles and experience applying them to products.

Skills and Competencies

To succeed in this role, you will need to possess a range of skills and competencies, including:

• Demonstrated knowledge of graphic design software, especially Adobe InDesign, Acrobat Professional, Illustrator, and Photoshop.
• Experience designing image-oriented materials, such as displays, and performing text-intensive page layout for lengthy publications and technical reports.
• Experience designing forms and reports in InDesign and Acrobat Pro.
• Knowledge of web accessibility principles and experience applying them to products.
• Experience designing to graphic identity standards and/or experience developing a graphic identity program.
• Experience creating styles and templates in Microsoft Word for use by non-designers.

Career Growth Opportunities and Learning Benefits

At HCA, we are committed to supporting the career growth and development of our employees. As an Apple Health Visual Communications and UX Designer, you will have access to a range of training and development opportunities, including:

• Tuition reimbursement to support your ongoing education and professional development.
• Opportunities for career advancement and professional growth within the organization.
• A comprehensive benefits package, including medical, dental, and vision insurance, as well as retirement and deferred compensation plans.

Work Environment and Company Culture

At HCA, we value diversity, equity, and inclusion, and are committed to creating a workplace culture that is respectful, inclusive, and empowering for all employees. We offer a range of employee resource groups (ERGs) to support the diverse needs and interests of our employees, as well as a comprehensive benefits package and a healthy work-life balance. Our office is located in a convenient location with restaurants and shopping nearby, and we offer alternative and flexible schedules, as well as mobile work options, to support your needs and preferences.

Compensation, Perks, and Benefits

The salary range for this position is $54,204.00 - $72,924.00 annually, depending on experience and qualifications. In addition to your salary, you will be eligible for a range of benefits, including:

• Medical, dental, and vision insurance, with multiple plan options and affordable monthly premiums.
• Basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
• Retirement and deferred compensation plans, including the Washington Public Employees' Retirement System (PERS) and the Deferred Compensation Program (DCP).
• Paid holidays and one paid personal holiday, as well as a comprehensive leave program.
• Tuition reimbursement and opportunities for career advancement and professional growth.

Conclusion

If you are a motivated and creative professional with a passion for visual communications and UX design, we encourage you to apply for this exciting opportunity. As an Apple Health Visual Communications and UX Designer, you will play a critical role in promoting Apple Health (Medicaid) to Washington residents, and will have the opportunity to make a real difference in the lives of others. Don't miss out on this chance to join our collaborative team and contribute to our mission of creating a healthier Washington. Apply today and let's build the future together!