Dynamic In‑House Cook & Cashier – Fast‑Paced Restaurant Operations with Customer Service Excellence (Full‑Time & Part‑Time)
Why Join Wingstop Tallahassee?
Wingstop Tallahassee isn’t just another quick‑service restaurant—it’s a vibrant community hub where flavor meets hospitality. Our locations have become go‑to spots for locals craving bold, perfectly seasoned wings and a welcoming atmosphere. As we continue to expand our footprint across the Tallahassee area, we’re looking for energetic, reliable, and service‑driven individuals to help us deliver the unforgettable Wingstop experience.
Working with us means you’ll be part of a brand that values quality, consistency, and genuine connections with every guest. Whether you’re behind the register or perfecting a new recipe in the kitchen, your contribution directly shapes our reputation and growth. Ready to turn a part‑time gig into a launchpad for a rewarding career in food service?
Position Overview
We are actively recruiting for a dual‑role position that blends the dynamic responsibilities of a Cashier and a Cook. This hybrid role is designed for candidates who thrive in fast‑moving environments, love interacting with customers, and possess a passion for preparing high‑quality food. The role is available on both a full‑time and part‑time basis, with flexible scheduling to accommodate day, night, and weekend shifts.
Key Responsibilities
Cashier Duties – Front‑of‑House Excellence
- Customer Greeting & Service: Warmly welcome every guest, answer menu questions, and ensure a positive first impression.
- Order Management: Accurately capture in‑person and phone orders using the POS system, verify customization requests, and communicate any special instructions to the kitchen.
- Transaction Processing: Handle cash, credit, and digital payments efficiently; issue receipts and provide correct change.
- Cash Register Reconciliation: Conduct end‑of‑shift cash counts, reconcile sales totals, and report any discrepancies to management promptly.
- Upselling & Promotions: Promote daily specials, loyalty programs, and add‑on items to increase average ticket revenue.
- Problem Resolution: Address guest concerns calmly, resolve minor issues on the spot, and escalate complex matters to the manager when needed.
- Cleanliness & Organization: Keep the register area tidy, restock receipts and bags, and maintain a clutter‑free work surface.
Cook Duties – Back‑of‑House Mastery
- Station Preparation: Set up cooking stations before each shift, ensuring all ingredients, utensils, and equipment are ready for rapid service.
- Ingredient Handling: Inspect deliveries for freshness, rotate stock using FIFO (First‑In‑First‑Out) principles, and store items in accordance with food‑safety standards.
- Food Preparation: Slice, season, and marinate chicken wings and other menu items; operate fryers, grills, and ovens safely.
- Cooking Execution: Cook menu items to precise temperature and timing specifications, monitor oil quality, and maintain consistent flavor profiles.
- Plating & Presentation: Assemble orders in an attractive, brand‑consistent manner; ensure each dish meets visual and quality standards before delivery to the guest.
- Sanitation & Safety: Follow rigorous cleaning schedules; sanitize surfaces, equipment, and utensils after each use; adhere to HACCP guidelines.
- Team Collaboration: Communicate order status to the front‑of‑house team, assist with rush periods, and support fellow cooks during high‑volume moments.
Essential Qualifications
- Minimum high school diploma or GED; culinary school or hospitality coursework is a plus.
- At least 6 months of experience in a fast‑food or quick‑service environment, performing either cashier or cook duties (or both).
- Demonstrated proficiency with standard point‑of‑sale (POS) systems and basic computer literacy.
- Strong numerical aptitude and the ability to perform cash handling and basic math quickly and accurately.
- Excellent verbal communication skills, with a friendly, patient demeanor when interacting with customers.
- Solid understanding of food safety practices, including proper handwashing, cross‑contamination prevention, and temperature control.
- Ability to stand for extended periods, lift up to 30 lb, and perform repetitive motions typical of kitchen and register work.
- Reliable transportation to one of our three Tallahassee locations and a flexible schedule that includes nights, weekends, and holidays.
Preferred Qualifications
- Prior experience in a dual cash‑and‑cook role, demonstrating versatility and adaptability.
- Certification in food safety (ServSafe, National Restaurant Association certification, or equivalent).
- Experience with inventory management, order taking via phone, and handling large volume orders.
- Proficiency in a second language (Spanish is especially valuable in our community).
- Demonstrated ability to train new teammates or act as a shift lead.
Core Skills & Competencies
- Customer‑Centric Mindset: Anticipates guest needs, creates memorable experiences, and consistently exceeds service expectations.
- Time Management: Balances multiple tasks—taking orders, processing payments, cooking, and cleaning—without compromising quality.
- Team Collaboration: Works seamlessly with both front‑of‑house and back‑of‑house personnel, fostering a cooperative environment.
- Attention to Detail: Ensures accurate order entry, proper cooking times, and correct cash totals each shift.
- Problem‑Solving: Quickly resolves issues such as order discrepancies, equipment malfunctions, or guest complaints.
- Adaptability: Thrives in a high‑pace setting where priorities shift rapidly; comfortable with both scheduled and on‑call duties.
Compensation, Benefits & Perks
Wingstop Tallahassee offers a competitive hourly wage ranging from $12.00 to $14.00 based on experience, skill level, and shift timing. In addition to base pay, qualified team members may enjoy:
- Health & Dental Insurance: Access to affordable medical, dental, and vision plans after a short waiting period.
- Paid Time Off (PTO): Earned vacation and personal days to support work‑life balance.
- Employee Meal Discounts: Complimentary meals during shifts and discounted menu items off‑shift.
- Career Advancement: Structured training pathways leading to supervisory, management, or specialized culinary positions.
- Performance Incentives: Quarterly bonuses tied to sales goals, customer satisfaction metrics, and attendance.
Work Environment & Company Culture
Our restaurants are designed to be lively, clean, and welcoming. As a team member you will experience:
- Inclusive Atmosphere: A diverse workforce where every voice is valued, and teamwork drives success.
- Safety First: Regular safety briefings, well‑maintained equipment, and comprehensive protocols to protect staff and guests.
- Dynamic Scheduling: Flexible shift options that accommodate students, parents, and individuals seeking supplemental income.
- Community Involvement: Opportunities to participate in local events, charity drives, and Wingstop-sponsored community outreach.
Career Growth & Development Opportunities
Wingstop invests heavily in the professional development of its employees. As a Cook & Cashier, you will have access to:
- On‑The‑Job Training: Hands‑on coaching from seasoned managers and culinary experts to sharpen both front‑ and back‑of‑house skills.
- Online Learning Modules: Courses covering food safety, customer service excellence, leadership fundamentals, and more.
- Mentorship Programs: Pairing with experienced staff members who can guide you toward your career goals.
- Promotion Pathways: Proven high performers often advance to Shift Lead, Assistant Manager, or Restaurant Manager roles within 12‑24 months.
Application Process & Next Steps
We value transparency and aim to make the hiring process straightforward:
- Submit Your Application: Complete the online form, upload a current resume, and answer the short questionnaire regarding availability, felony history, and transportation.
- Initial Screening: Our recruiting team will review your qualifications and contact candidates who meet the core criteria for a brief phone interview.
- In‑Person Interview: Selected applicants will be invited to a face‑to‑face interview at one of our Tallahassee locations, where you’ll meet the hiring manager and get a tour of the workplace.
- Practical Assessment: Candidates will demonstrate cash handling and basic food preparation skills through a short, on‑site simulation.
- Offer & Onboarding: Successful candidates receive a formal offer, followed by a comprehensive onboarding program that includes safety training, brand immersion, and team integration.
Closing Statement – Join the Wingstop Family Today!
If you are passionate about delivering exceptional food, creating memorable guest experiences, and working in a supportive, fast‑paced environment, we want to hear from you. Apply now to become an integral part of Wingstop Tallahassee’s success story. Let’s craft delicious moments together while building a rewarding career you can be proud of.
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