Experienced Remote Data Center Engineering Operations Technician – Critical Infrastructure Maintenance and Troubleshooting Expert

Introduction to Amazon Web Services (AWS)

Imagine being part of a company that is revolutionizing the way businesses operate and innovate. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, and we're looking for talented individuals to join our team. As a Data Center Engineering Operations Technician, you will play a critical role in maintaining and operating our critical infrastructure systems, ensuring that they are prepared to stand up against any situation. Our Data Center Engineering Operations team is responsible for supporting the operations of some of the world's most powerful data centers, and we're seeking a skilled technician to join our ranks.

Job Highlights

• Location: Remote, with the opportunity to work from the comfort of your own home
• Start Date: Immediate openings available, so you can start making an impact right away
• Compensation: A competitive salary, because we believe in rewarding our employees for their hard work and dedication
• Position: Data Center Engineering Operations Technician, a critical role that requires a unique blend of technical expertise and problem-solving skills
• Company: Amazon Data Services, Inc., a leader in the cloud computing industry and a company that is committed to innovation and customer satisfaction

Key Responsibilities

As a Data Center Engineering Operations Technician, you will be responsible for a wide range of tasks, including:

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment, ensuring 24/7 reliability and availability
• Monitoring Building Management Systems (BMS) and Electrical Power Management System (EPMS) to identify potential issues and optimize performance
• Assisting in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA), using your technical expertise to resolve problems quickly and efficiently
• Performing rack installs and rack decommissioning within internal SLA, ensuring that our data centers are always running at peak performance
• Performing PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment, using your technical skills to identify and fix problems
• Technical writing to support change management program, ensuring that our documentation is always up-to-date and accurate
• Monitoring daily work requests and managing to resolution, and executing projects from conception to completion, using your project management skills to deliver results
• On-site support of contractors, sub-contractors, and vendors, ensuring that all work performed is in accordance with established practices, procedures, and local legislation
• Working schedule changes depending on specific site needs, including shifts of up to 12 hours and rotating schedules, because we believe in being flexible and adaptable
• Supporting more than one location/site, because we're a global company with a diverse range of operations

Physical Requirements

We're looking for someone who is willing and able to work in a variety of physical conditions, including:

• Regularly lifting and/or moving up to 39 pounds independently, because we believe in being self-sufficient and able to handle a variety of tasks
• Participating in group lifts for 40+ pounds, because we believe in teamwork and collaboration
• Maintaining balance and performing construction tasks while on a ladder, because we believe in being safe and responsible
• Regularly walking, using hands and fingers, handling or feeling, reaching with hands and arms, stooping, kneeling, crouching or crawling, climbing stairs, twisting, bending, working above shoulders, grasping, carrying, pushing and pulling objects into position, because we believe in being physically fit and able to handle a variety of tasks
• Working in an environment requiring provided ear protection, because we believe in being safe and responsible

A Day in the Life

As a Data Center Engineering Operations Technician, your day will be filled with a variety of tasks and challenges. You'll be working with a team of experienced professionals who are passionate about what they do, and you'll have the opportunity to learn from them and grow as a professional. You'll be responsible for maintaining and operating our critical infrastructure systems, including stand-by diesel generators and related fuel systems, 3 phase electrical systems, mechanical equipment, and fire/life safety equipment. You'll also be working with building automation systems, and general facilities equipment, using your technical expertise to identify and fix problems.

About the Team

Our team is responsible for designing, planning, delivering, and operating all AWS global infrastructure. We're a diverse group of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we're looking for talented people who want to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating, which is why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We're committed to diversity and inclusion, and we believe in creating a workplace where everyone can thrive. We offer a range of benefits, including mentorship and career growth opportunities, work-life balance, and a competitive salary and benefits package.

Essential Qualifications

We're looking for someone with:

• High school or equivalent diploma, because we believe in the importance of education and training
• Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry, because we believe in the importance of practical experience
• 1+ years of electrical or mechanical experience, because we believe in the importance of hands-on experience
• 1+ years' experience with Microsoft Office products (including Excel, Word, and PowerPoint), because we believe in the importance of being proficient in a range of software applications

Preferred Qualifications

We're looking for someone with:

• 2+ years of data center engineering experience, because we believe in the importance of specialized knowledge and expertise

Career Growth Opportunities and Learning Benefits

At AWS, we're committed to helping our employees grow and develop as professionals. We offer a range of career growth opportunities, including mentorship and training programs, because we believe in the importance of continuous learning and development. We also offer a range of learning benefits, including access to online courses and training programs, because we believe in the importance of staying up-to-date with the latest technologies and trends.

Work Environment and Company Culture

Our work environment is fast-paced and dynamic, with a focus on innovation and customer satisfaction. We believe in creating a workplace where everyone can thrive, and we offer a range of benefits and perks to support our employees' well-being and happiness. Our company culture is built around a set of core values, including a passion for innovation, a commitment to customer satisfaction, and a belief in the importance of teamwork and collaboration.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including a range of perks and benefits to support our employees' well-being and happiness. We believe in recognizing and rewarding our employees for their hard work and dedication, and we offer a range of benefits, including health insurance, retirement savings, and paid time off.

Conclusion

If you're a motivated and talented individual who is passionate about technology and innovation, we encourage you to apply for this exciting opportunity. As a Data Center Engineering Operations Technician, you'll have the chance to work with a talented team of professionals who are dedicated to delivering the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. Don't miss out on this opportunity to join a dynamic and innovative company that is shaping the future of cloud computing. Apply today!