Experienced Full Stack General Manager, Inflight Entertainment and Connectivity Platform – Web & Cloud Application Development

Join Our Team and Take Flight!

Are you a seasoned leader with a passion for innovation and a knack for driving success? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! As an Experienced Full Stack General Manager, Inflight Entertainment and Connectivity Platform – Web & Cloud Application Development, you'll be at the helm of our In-Flight Entertainment and Connectivity Team, guiding the development and implementation of cutting-edge solutions that delight our customers and drive business growth.

About Us

At Delta, we're more than just an airline – we're a global leader in the travel industry, committed to delivering exceptional experiences that exceed our customers' expectations. Our culture is built on a shared dedication to our values: Care, Integrity, Resilience, Servant Leadership, and Teamwork. We believe that our people are our greatest asset, and we're dedicated to supporting their growth and development every step of the way.

How You'll Help Us Keep Climbing

We're looking for a seasoned leader with a strong track record of success in program management, software development, and team leadership. As our General Manager, you'll be responsible for driving the development and implementation of our In-Flight Entertainment and Connectivity Platform, including Delta Sync Wi-Fi and Delta Sync Seatback. Your expertise will be instrumental in shaping the future of our business, and we're excited to have you on board!

Key Responsibilities

• Program Management of complex development and implementation (of primarily Software) projects
• Assist in defining program scope, goals, milestones, and deliverables that support business processes in collaboration with multiple stakeholders
• Lead a team of software program managers while also managing team members and deliverables in a matrix organization
• Develop a coordinated plan to clearly define the project schedule, tracking, and measuring performance
• Daily Management and coordination of all technical and logistical aspects of a program, including timelines, risks, risk mitigation strategies, action items, and change requests
• Work with Scrum Master(s) to track user stories and correlate data to prepare weekly/monthly reports for management/business review
• Lead and coordinate the scoping, technical requirements gathering, estimating, and planning for single or multiple integrated programs and/or work streams
• Lead delivery of quality solutions, on time and within the planned budget
• Manage an agile software development process, working with Technical leaders, Developers, Testers, and Business Analysts
• Document and understand what the technical and other environmental dependencies are for each program to support an end-to-end integrated environment
• Translate scope and requirements of a technical nature to wider stakeholders of all levels
• Facilitate sessions with Product Managers, internal and external stakeholders to analyze business and user needs and to deliver necessary artifacts (use cases, user stories, functional requirements specifications, UI designs, mockups, workflows)
• Participate in the process of documenting technical best practice and standards for production of accessible assets
• Work with cross-functional team(s) to develop operational processes and procedures to transition products into production
• Act as a liaison with program stakeholders on an ongoing basis
• Seek to continuously question and find ways to improve team and project communication and processes

Benefits and Perks to Help You Keep Climbing

At Delta, we believe that our people are our greatest asset, and we're committed to supporting their growth and development every step of the way. Here are just a few of the benefits and perks you can expect as a member of our team:

• Competitive salary, industry-leading profit-sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off, including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits
• Family care assistance through fertility support, surrogacy, and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks, such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What You Need To Succeed

We're looking for a seasoned leader with a strong track record of success in program management, software development, and team leadership. Here are the minimum qualifications we're looking for:

• Thorough knowledge and experience with project management processes and tools, with emphasis on software development tools and methodologies
• Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, or related discipline with 5+ years of related work experience in SW program/project management, OR 7+ years of relevant work experience
• Demonstrated ability to motivate and guide team members and resolve issues and conflicts within the project team
• Previous experience as a Team Lead, Software Manager, Software Program Manager, Technical Program Manager, or Project Manager
• Ability to set expectations, develop project plans, and manage personal workload
• Proven, successful history of enterprise-level implementations and integrations
• Strong organization and analytic skills
• Proven ability to manage and motivate others
• Familiarity with large-scale web services and applications
• Familiarity with resource-constrained computing systems (i.e., embedded systems)
• Previous experience with cloud services and projects
• Willing to travel up to 25% of the time
• Consistently prioritizes safety and security of self, others, and personal data
• Embraces diverse people, thinking, and styles
• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 years of age and has authorization to work in the United States

What Will Give You a Competitive Edge

We're looking for a leader who can take our team to the next level. Here are the preferred qualifications that will give you a competitive edge:

• Software development leadership and program management experience
• Analysis and management experience
• Quality assurance experience

Don't Hesitate, Apply!

Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today and take the first step towards a rewarding career with Delta!