**Experienced Senior Event Services Manager – Walt Disney World Guest Experience and Operations**

As a seasoned professional in the hospitality industry, are you ready to take your career to new heights with a leading entertainment and media conglomerate? Do you have a passion for delivering exceptional guest experiences and a knack for managing complex events and operations? If so, we invite you to apply for the role of Senior Event Services Manager at Walt Disney World, where you'll have the opportunity to work with high-profile clients, drive business growth, and make a lasting impact on the Disney brand. **About Walt Disney World** Located in the heart of Florida, Walt Disney World is a world-renowned resort destination that attracts millions of visitors each year. As a leader in the entertainment and hospitality industry, we're committed to delivering unparalleled guest experiences, innovative entertainment, and exceptional service. Our team of dedicated professionals is passionate about creating magical moments for our guests, and we're seeking like-minded individuals to join our ranks. **Job Summary** As a Senior Event Services Manager, you'll play a critical role in supporting the planning and execution of large-scale events and shows across Walt Disney World. You'll work closely with high-profile clients, including Fortune 500 companies, celebrities, and other influential individuals, to deliver customized experiences that exceed their expectations. Your expertise will be essential in managing event logistics, coordinating with various teams, and ensuring seamless execution of events. **Key Responsibilities** * Work with high-worth clients to plan and execute their events across Walt Disney World hotels and parks, with a focus on long-term relationships and those with significant Disney connections * Oversee contracts, room blocks, food and beverage, general media, entertainment, amusement park events, amusement park tickets, transportation, and all strategies * Guide and provide formative opportunities to Event Services Administrators, Event Services Coordinators, and Associates * Demonstrate exceptional guest service skills and the ability to consistently find creative ways to delight and amaze our guests, driving repeat business * Build relationships and work with all colleagues in the organization * Support teams with an elevated level of complexity as Event Services Manager is responsible for being knowledgeable of all aspects and services at Walt Disney World * Develop innovative solutions to address issues across different teams in a creative way to achieve desired results * Maintain an expert business image and presentation of excellence through professional dress, composed and oral communication, and the ability to run compelling events * Collaborate with numerous clients, both internal and external, and articulate needs to present solutions for associates and clients * Understand food and beverage, creation, and event enhancements * Adaptability in booking is essential; Event Services is seven days a week, 24 hours a day devotion **Requirements** * Strong event planning experience is required, ideally in a resort setting; food and beverage, front office, or amusement parks * Demonstrated history working with high-level Disney pioneers or with C-Suite level clients * Demonstrated insight to organize events for groups with rooms and gatherings across different hotels with various teammates, for high-worth, exceptionally refined gatherings * Key understanding of business goals related to various business sectors and what clients are trying to achieve * Ability to proactively anticipate any potential event difficulties and hoist concerns/arrangements * Ability to design refined groups with negligible oversight from the administration * Imagination to find arrangements in new ways and work on the visitor and client encounters * Experience proactively tutoring direct reports * Ability to create associations and work with all colleagues in the organization * Capability in essential PC capabilities fundamental to work in a Windows climate and different innovations * Plan accessibility to incorporate ends of the week, variable moves, and events * Shown guest service abilities * Exhibited hierarchical abilities with scrupulousness **Preferred Qualifications** * Exhibited insight into food and beverage, event services, or catering activities experience * Event planning, event management, or catering activities experience * Knowledge of Walt Disney World systems * Educated about all show resort capability space and all amusement park settings * Affirmed comprehension of rooms and related lines of business * Experience directing arranging meetings and leading timetables for every working region and client * Strong comprehension of food and drink * Demonstrated comprehension of the amusement line of business * Knowledge of show contract board * Exhibited authoritative and time usage abilities * Current or ongoing event services or catering activities experience * Capable in DSCS and Siebel frameworks **Education** * Four-year college education or comparable experience **What We Offer** * Competitive salary: $27-$40/hour * Opportunities for career growth and professional development * Collaborative and dynamic work environment * Comprehensive benefits package, including medical, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays * Access to exclusive Disney perks and discounts **How to Apply** If you're a motivated and experienced professional looking to join a world-class organization, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! Apply To This Job Apply for this job