**Experienced Full Stack Care Nurse – Telephonic Medical Case Management for Workers' Compensation Injuries**
Are you a compassionate and detail-oriented nurse looking to make a meaningful impact in the lives of employees affected by workers' compensation injuries? Do you have a passion for case management and a strong background in nursing? We're seeking an experienced Full Stack Care Nurse to join our team at Lowe's, a Fortune 50 home improvement company. As a Care Nurse, you will play a critical role in ensuring that employees receive the best possible care and support during their recovery journey.
**About Lowe's**
Lowe's Companies, Inc. is a leading home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.
**Your Impact**
As a Care Nurse, you will be responsible for managing an assigned caseload of medical workers' compensation cases, empowering employees with the tools to make informed decisions about their treatment options, and promoting return to work. You will work productively and in cooperation with internal and external personnel on a consistent basis, educating claims examiners and human resource staff on medical issues, and contributing to team efforts for claims resolution.
**Key Responsibilities:**
* Manage an assigned caseload of medical workers' compensation cases, ensuring that employees receive appropriate treatment and/or assist claim examiners in managing medical treatment to an appropriate resolution.
* Empower employees with the tools to make informed decisions about their treatment options and set recovery expectations.
* Evaluate factors requiring judgment and problem-solving, promoting return to work and ensuring that employees receive the best possible care and support during their recovery journey.
* Work productively and in cooperation with internal and external personnel on a consistent basis, including claims examiners, human resource staff, and other stakeholders.
* Educate claims examiners and human resource staff on medical issues, providing guidance and support to ensure that employees receive the best possible care and support.
* Contribute to team efforts for claims resolution, working collaboratively with colleagues to achieve shared goals and objectives.
**Essential Qualifications:**
* Bachelor's Degree in Nursing or Associate's Degree with 5 years of experience in a clinical position.
* 3-5 years of experience as a Case Manager or Utilization Review Nurse in workers' compensation.
* Experience in a clinical position, with 1-2 years of clinical experience preferred.
* 3-5 years of experience required with Nurse Case Management Software, along with Microsoft Office.
* Unrestricted RN license in home state.
* CCM - Certified Case Manager, CRRN - Certified Rehabilitation Registered Nurse, CDMS - Certified Disability Management Specialist, COHN - Certified Occupational Health Nurse, or certification eligible.
**Preferred Qualifications:**
* Demonstrated experience in crisis management, coaching, educating, and negotiating.
* Strong communication and interpersonal skills, with the ability to work effectively with employees, claims examiners, human resource staff, and other stakeholders.
**Skills and Competencies:**
* Strong clinical knowledge and experience in workers' compensation case management.
* Excellent communication and interpersonal skills, with the ability to work effectively with employees, claims examiners, human resource staff, and other stakeholders.
* Strong problem-solving and analytical skills, with the ability to evaluate complex medical issues and develop effective solutions.
* Ability to work productively and in cooperation with internal and external personnel on a consistent basis.
* Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
* Ability to adapt to changing circumstances and priorities, with a flexible and responsive approach to work.
**Career Growth Opportunities and Learning Benefits:**
* Opportunities for professional growth and development, with training and support to help you achieve your career goals.
* Access to a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.
* A dynamic and supportive work environment, with a focus on collaboration, innovation, and continuous improvement.
**Work Environment and Company Culture:**
* Remote work arrangement, with the flexibility to work from home and manage your own schedule.
* A dynamic and supportive work environment, with a focus on collaboration, innovation, and continuous improvement.
* Opportunities to work with a diverse range of stakeholders, including employees, claims examiners, human resource staff, and other colleagues.
**Compensation, Perks, and Benefits:**
* Competitive salary range of $58,100.00 - $96,900.00 annually, with starting rate of pay based on factors including position offered, location, education, training, and/or experience.
* Comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.
* Opportunities for professional growth and development, with training and support to help you achieve your career goals.
**Equal Opportunity Employer:**
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
**How to Apply:**
If you're a motivated and compassionate nurse looking to make a meaningful impact in the lives of employees affected by workers' compensation injuries, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about this role and to submit your application.
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