Project Manager job at Ntiva in Lombard, IL, McLean, VA, Shreveport, LA, Overland Park, KS

Title: Project Manager Locations: Lombard, IL; McLean, VA; Shreveport, LA; Overland Park, KS Job type: Remote Time Type: Full Time Job Category: Technical Requisition Number: PROJE001828 Job Description: Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we're more than a Managed Services Provider, we're a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we'd love to meet you. Come explore one of our many opportunities and grow with us! How you'll make an Impact As the Project Manager with a primary focus on supporting the Paradigm Dental Team, you will lead the management of infrastructure projects for existing and new client deployments, implementations, changes, onboardings and upgrades. Location and Work Expectations This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. Candidates with proximity to one of our Centers of Excellence are preferred (Lombard, IL; McLean, VA; Shreveport, LA; Overland Park, KS). What you will be doing Provides excellent customer service to clients with excellent communication and clear expectation management Maintain minimum billable utilization of 80% Develop and understand project plans, schedules, deliverables, and constraints and be able to communicate them effectively Ensures projects follow the defined plan and communicate and adjust as modifications are required. Facilitate both internal and external project related meetings and communications to initiate, plan, execute, monitor, control, and close projects. Work and communicate with all Professional Services, Sales and Support teams to drive the delivery of projects on-time and within identified budgets. Handle internal and external project escalations, bringing in management as needed. Ensures engineers are documenting time and changes and work with management in case of exceptions Schedules engineers and admins for project tasks and confirms they are completed. Manage change order processes for when modifications to the scopes of projects are required. Work with vendors/3rd parties for scheduling as needed. Work outside regular business hours on occasion You'll be successful in this role if you have experience in/with 2-4 years in Project Management services experience ConnectWise Manage, Automate, and/or other professional service automation software Strong skills with MS Office (Excel mainly), MS Project and Smartsheet Project Management process groups Strong interpersonal skills to effectively communicate with clients during project deployments are required Dental Service Organization Experience (DSO) Required language skills Ability to communicate professionally, in English, both written and orally Ability to write business correspondence and process procedures Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Bonus points for Background in IT managed services CAPM or PMP certifications Benefits and Perks Medical, Dental and Vision coverage for employee and family 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days) Group Term Life and Accidental Death and Dismemberment coverage (company provided) Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) Health Savings Account (HSA) Options / PPO Options Employee Assistance Program Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays Education Reimbursement Program Generous Employee Referral Program - cash bonus for successful referrals! Dynamic Recognition and Rewards Clear Promotion and Advancement Tracks Work with Industry-Leading Talent The base pay range for this position is expected to be between $60,000.00 and $100,000.00 per year, plus an annual on-target bonus if applicable, not all roles are subject to a bonus. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Exempt Work Authorization Criteria We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. Workspace Requirements and Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member's normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Apply tot his job Apply To this Job