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Experienced Remote Administrative Assistant – Full-Time Online Support Role for Educational Institution

Remote, USA Full-time Posted 2025-11-03

Introduction to ECPI University

ECPI University, a renowned educational institution since 1966, is dedicated to empowering students to achieve their academic and career goals. With a unique education model and industry-focused curriculum, we prioritize student success through the support of our dynamic team. Our culture is built on making a difference in students' lives, and we are seeking a highly skilled and motivated Remote Administrative Assistant to join our team. As a remote-based position, you will have the opportunity to work from the comfort of your own home, collaborating with our academic administrators and recruitment team to drive student success.

Job Overview

This full-time Online Administrative Assistant role is an exceptional opportunity for an organized, tech-savvy, and customer-focused individual to provide administrative support to our academic team. As a key member of our team, you will be responsible for coordinating faculty recruitment, compiling and maintaining academic reports, and providing exceptional customer service to students and faculty. If you are a detail-oriented and analytical individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities

  • Coordinate faculty recruitment in close collaboration with academic administrators and recruitment team, ensuring a seamless and efficient process.
  • Compile and maintain academic reporting, meeting minutes, and agendas, utilizing strong organizational and analytical skills.
  • Review student qualifications for certification, process vouchers, record test results, and update the student database with accuracy and attention to detail.
  • Provide exceptional customer service to students and faculty, responding to inquiries and resolving issues in a professional and timely manner.
  • Utilize MS Word, Excel, and Outlook for moderate-level functions, demonstrating proficiency in Microsoft Office applications.
  • Collaborate with the academic team to support departmental needs for recruitment, ensuring effective communication and teamwork.

Essential Qualifications

  • High School Diploma required; college degree preferred, with a strong foundation in administration, education, or a related field.
  • 1-3 years of administrative assistance experience required, with previous experience in a remote administrative support role preferred.
  • Strong customer service, interpersonal, and analytical skills, with the ability to communicate professionally with senior leadership and handle sensitive and confidential information with discretion.
  • Ability to quickly master new computer applications, with strong, accurate data entry skills and attention to detail.
  • Ability to organize, multitask, prioritize, and work under pressure at times, demonstrating flexibility and a positive outlook.

Preferred Qualifications

  • Previous experience in an educational institution or administrative support role, with a strong understanding of academic operations and procedures.
  • Proficiency in student database management systems, with experience in data analysis and reporting.
  • Excellent time management and organizational skills, with the ability to work independently and as part of a team.
  • Strong problem-solving skills, with the ability to think critically and creatively in a fast-paced environment.

Career Growth Opportunities and Learning Benefits

At ECPI University, we are committed to the growth and development of our employees. As a Remote Administrative Assistant, you will have access to a range of career growth opportunities, including professional development training, mentorship programs, and tuition scholarship opportunities. Our comprehensive benefits package includes competitive compensation, medical/dental benefit plans, PTO and holiday pay, and 401(k) participation with possible employer contributions.

Work Environment and Company Culture

ECPI University is proud to be an Equal Opportunity Employer, with a culture that values diversity, inclusivity, and respect. Our remote work environment is designed to support work-life balance, with flexible scheduling and a range of tools and resources to ensure your success. As a member of our team, you will be part of a dynamic and supportive community that is dedicated to making a difference in students' lives.

Compensation, Perks, and Benefits

We offer a competitive salary range of $20-$24 per hour, depending on experience, with a range of perks and benefits, including:

  • Tuition scholarship program available to full-time employees and their immediate family members after 90 days of employment.
  • Competitive compensation and medical/dental benefit plans.
  • PTO and holiday pay.
  • 401(k) participation with possible employer contributions.

Conclusion

If you are a motivated and organized individual with a passion for education and administrative support, we encourage you to apply for this exciting opportunity. As a Remote Administrative Assistant at ECPI University, you will be part of a dynamic team that is dedicated to making a difference in students' lives. With a range of career growth opportunities, comprehensive benefits, and a supportive work environment, this is an exceptional opportunity to transform your career and achieve your professional goals. Apply now to join our team and start your journey as a Remote Administrative Assistant!

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