Experienced Customer Practice Manager for Media and Entertainment Industry - Leading Cloud Transformation and Strategic Growth at blithequark

Introduction to blithequark and the Industry

blithequark is a pioneering force in the cloud computing landscape, offering a comprehensive and broadly adopted platform that empowers businesses to innovate and thrive. As a leader in the Media and Entertainment industry, blithequark is committed to delivering transformative solutions that drive strategic and financial value for its customers. The Media and Entertainment domain is undergoing a significant shift, with emerging technologies like generative AI, content production, and direct-to-consumer streaming revolutionizing the way businesses operate. blithequark is at the forefront of this revolution, and we are seeking an experienced Customer Practice Manager to lead and support our customers in their cloud transformation journey.

Job Overview

The Customer Practice Manager (CPM) for Media and Entertainment will play a critical role in driving business growth, developing long-term strategies, and executing against those strategies within the Media and Entertainment vertical in the United States. As a trusted advisor to our customers, the CPM will promote and sell transformational blithequark programs, driving strategic and financial value through cloud transformation. The successful candidate will have executive-level experience in driving business-level discussions and proposals on enterprise-level strategic solutions in the Media and Entertainment domain.

Key Responsibilities

• Lead business outcomes by articulating accelerated customer outcomes through cloud transformation
• Execute long-term strategic customer transformation roadmaps with a high bias for action to deliver results in blithequark and platform bookings in the near term
• Develop a unified account plan and pursuit plan that aligns with the blithequark account team (direct sales)
• Establish executive relationships across business and technology groups, including executive sponsorship of programs
• Establish an internal network at blithequark, including critical organizations such as the account team, partner team, global services organization, finance, and legal
• Assume the role of strategic advisor and expert with deep knowledge of the cross-section of the customers' business and the cloud ecosystem
• Deliver on annual bookings, revenue, and customer satisfaction targets with deal structure aligned with defined customer outcomes and blithequark business objectives
• Support scale through shared learnings and mechanisms across the blithequark team

Essential Qualifications

The ideal candidate will have a strong background in the Media and Entertainment industry, with a minimum of 5 years of experience in the industry and 8 years of IT consulting and management experience in customer-facing roles. A bachelor's degree or 7+ years of professional or military experience is required. The candidate should have a proven track record of scoping, selling, and delivering large-scale enterprise IT transformation programs, with experience in leading solutions that include core products, third-party products, and custom-built solutions.

Preferred Qualifications

• A consistent track record of achieving sales targets and opportunity management
• Excellent written and verbal communication skills, including workgroup leadership and executive presentations
• Domain expertise in 2 or more of the following areas: content production, media supply chain, direct-to-consumer/streaming, customer data platform/audience monetization, and generative AI for Media and Entertainment workloads

Skills and Competencies

The successful candidate will possess strong business acumen, with the ability to drive strategic and financial value through cloud transformation. Excellent communication and interpersonal skills are essential, with the ability to establish executive relationships and work effectively with cross-functional teams. The candidate should be a strategic thinker, with a deep understanding of the Media and Entertainment industry and the cloud ecosystem.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Customer Practice Manager, you will have access to a wide range of training and development programs, including mentorship opportunities, leadership development, and technical training. You will be part of a dynamic and innovative team, with opportunities to work on complex and challenging projects that drive business growth and transformation.

Work Environment and Company Culture

blithequark values diversity and inclusion, with a strong commitment to creating a workplace culture that is collaborative, innovative, and respectful. We believe in work-life harmony, with a focus on flexibility and balance. Our employee-led affinity groups foster a culture of inclusion, with ongoing events and learning experiences that inspire us to never stop embracing our uniqueness.

Compensation, Perks, and Benefits

Our compensation package is competitive, with a base pay range of $138,200/year to $239,000/year, depending on location and experience. We offer a comprehensive benefits package, including medical, financial, and other benefits, as well as equity, sign-on payments, and other forms of compensation. We are a total compensation company, with a focus on rewarding our employees for their hard work and contributions.

Conclusion

If you are a motivated and experienced professional looking to drive business growth and transformation in the Media and Entertainment industry, we encourage you to apply for this exciting opportunity at blithequark. As a Customer Practice Manager, you will be part of a dynamic and innovative team, with opportunities to work on complex and challenging projects that drive business growth and transformation. Apply now to join our team and take your career to the next level!