Experienced Bilingual Customer Service Representative – Insurance Sales and Service Expertise for a Dynamic and Inclusive Workplace Environment

Welcome to blithequark: Revolutionizing the Insurance Industry with Innovation and Excellence

At blithequark, we are passionate about transforming the insurance landscape with cutting-edge solutions, modern practices, and an unwavering commitment to inclusivity, reliability, and honesty. Our vision is to empower our customers with innovative insurance solutions while fostering a workplace that celebrates creativity, fun, and diversity. As a leader in the insurance industry, we invite talented and dedicated professionals to join our team and contribute to our mission of delivering exceptional service and making a real difference in the lives of our clients.

Our Culture and Values

At blithequark, we pride ourselves on our dynamic and supportive culture, where creativity and teamwork thrive. We believe in rewarding our team members' hard work and dedication with a competitive pay structure, fantastic benefits package, and opportunities for career growth and advancement. Our values are built on a foundation of inclusivity, reliability, and honesty, and we strive to create a workplace environment that is welcoming, inclusive, and empowering for all team members.

Job Overview

We are seeking an experienced and skilled Bilingual Customer Service Representative to join our team at blithequark. As a Customer Service Representative, you will play a critical role in delivering exceptional service to our clients, selling and servicing a variety of insurance policies, and building strong relationships with prospects and policyholders. If you are a motivated and goal-driven individual with a passion for customer service and insurance sales, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Sell and service a variety of insurance policies in a supportive inside sales environment, providing exceptional service to clients and explaining the features and benefits of various policies.
• Liaise with underwriters to bind coverage and handle administrative tasks such as paperwork and policy renewals, ensuring accuracy and attention to detail in all tasks.
• Build and maintain strong relationships with prospects and policyholders, adapting to changing workloads and competing demands while overcoming objections and closing sales.
• Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner.
• Collaborate with team members to achieve sales goals and objectives, contributing to a positive and supportive team environment.

Essential Qualifications

• High School Diploma or GED required, with customer service or insurance sales experience preferred.
• Basic knowledge of the insurance industry is a plus, with a valid Limited Lines or Property & Casualty License in Texas highly preferred but not required.
• Strong communication skills, with the ability to engage and build relationships with clients and team members.
• Goal-driven and proactive approach to achieving results, with a strong sense of urgency and attention to detail.
• Trustworthy and reliable, with a demonstrated commitment to integrity and ethical behavior in all professional interactions.

Preferred Qualifications

• Bilingual (Spanish/English) preferred, with the ability to communicate effectively with clients and team members in both languages.
• Previous experience in insurance sales or customer service, with a proven track record of dependability and ethical behavior.
• Basic computer knowledge, with strong written and verbal communication skills and the ability to work independently with minimal supervision.

Career Growth and Development Opportunities

At blithequark, we are committed to providing our team members with opportunities for career growth and development, recognizing and rewarding outstanding performance and contributions to the company. As a Bilingual Customer Service Representative, you will have the opportunity to develop your skills and expertise in insurance sales and customer service, with potential for advancement to leadership roles or specialized positions within the company.

Work Environment and Company Culture

Our workplace environment is dynamic, supportive, and inclusive, with a focus on creativity, fun, and diversity. We believe in fostering a positive and empowering work environment, where team members feel valued, respected, and supported in their roles. At blithequark, you will be part of a talented and dedicated team, working together to achieve our mission and vision and make a real difference in the lives of our clients.

Compensation, Perks, and Benefits

We offer a competitive pay structure, with hourly rates ranging from $12.00 to $19.00 per hour, plus uncapped commission and paid weekly. Our benefits package includes medical, dental, vision, life insurance, paid time off, paid holidays, and more. We also offer flexible scheduling, on-the-job training, and a referral program, recognizing and rewarding our team members' hard work and dedication.

Conclusion

If you are a motivated and goal-driven individual with a passion for customer service and insurance sales, we encourage you to apply for this exciting opportunity at blithequark. As a Bilingual Customer Service Representative, you will play a critical role in delivering exceptional service to our clients, building strong relationships, and contributing to our mission and vision. Join our team and embark on a rewarding career with blithequark, where you will have the opportunity to grow, develop, and thrive in a dynamic and supportive workplace environment.