Experienced Part-Time Customer Service Associate for Tool Rental Department - Flexible Scheduling Available in Clover, SC

Introduction to blithequark

At blithequark, we are dedicated to providing top-notch customer service and creating a welcoming environment for our customers to explore their home improvement needs. As a leader in the industry, we strive to make a positive impact on the communities we serve. Our commitment to growth, teamwork, and customer satisfaction has earned us a reputation as a trusted and reliable partner for home improvement projects. If you are passionate about delivering exceptional customer service and helping others achieve their goals, we invite you to join our team as a Part-Time Customer Service Associate in our Tool Rental department.

How We Support Your Career Goals

At blithequark, we believe in supporting our associates' career aspirations and providing opportunities for growth and development. Whether you are looking for a part-time position or a long-term career, we offer a range of benefits and programs to help you achieve your goals. These include:

• Competitive pay and flexible scheduling to accommodate your needs
• Multiple top-tier health insurance options to prioritize your well-being
• Education assistance programs to help you develop new skills and advance your career
• A company-matching 401(k) and optional Employee Stock Purchase Program to secure your financial future
• A 10% Associate Discount to help you save on your own home improvement projects
• Opportunities to learn new trade skills through our Track to the Trades program

Your Day as a Customer Service Associate

As a Customer Service Associate at blithequark, you will play a vital role in delivering exceptional customer service and ensuring that our customers have a positive experience in our stores. Your responsibilities will include:

• Welcoming customers to our store and assisting them with their home improvement needs
• Answering questions and providing expert advice on our products and services
• Helping customers locate and select products, and occasionally loading merchandise
• Processing orders and deliveries accurately to ensure that customers receive their merchandise on time
• Cross-functionally training in other areas of the store to provide the best possible customer service
• Preparing merchandise in your department based on customer needs, such as tinting and mixing paint or cutting and threading pipe
• Guiding customers through the shopping or checkout process
• Completing other duties as assigned to support the success of our store

Key Responsibilities

As a Customer Service Associate in our Tool Rental department, you will be responsible for:

• Providing exceptional customer service and ensuring that customers have a positive experience in our store
• Assisting customers with locating and handling merchandise, including tools and equipment
• Down-stocking merchandise and replenishing supplies as needed
• Processing orders and deliveries accurately to ensure that customers receive their merchandise on time
• Cross-functionally training in other areas of the store to provide the best possible customer service
• Preparing merchandise in your department based on customer needs, such as preparing tools and equipment for rental

Minimum Qualifications

To be successful as a Customer Service Associate at blithequark, you will need:

• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 months of experience using common retail technology, such as smartphones and tablets
• Basic reading, writing, and arithmetic skills, including addition and subtraction
• The ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• The ability to lift up to 25lbs unassisted or over 25lbs with or without an accommodation

Preferred Qualifications

While not required, the following qualifications are preferred:

• 6 months of retail and/or customer service experience
• Bi-lingual skills
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials

Travel Requirements

This role does not require regular travel; however, you may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

As a Customer Service Associate at blithequark, you will work in a fast-paced retail environment with varying environmental factors, including inside and outside weather conditions. You may be exposed to constant or intermittent noises, moving or shaking objects and equipment, and varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions.

About blithequark

blithequark is a leading home improvement company serving millions of customers across the United States. With a strong commitment to growth, teamwork, and customer satisfaction, we operate over 1,700 home improvement stores and employ approximately 300,000 associates. We support the communities we serve through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

Diversity and Inclusion

blithequark is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. We strongly encourage bilingual, military, and veteran talent to apply and join our team.

Conclusion

If you are passionate about delivering exceptional customer service and helping others achieve their goals, we invite you to join our team as a Part-Time Customer Service Associate in our Tool Rental department. With a range of benefits and opportunities for growth and development, blithequark is the perfect place to start or advance your career. Apply today and become a part of our dynamic team!

What We Offer

At blithequark, we offer a range of benefits and perks to our associates, including:

• Competitive pay and flexible scheduling
• Comprehensive health insurance options
• Education assistance programs
• A company-matching 401(k) and optional Employee Stock Purchase Program
• A 10% Associate Discount
• Opportunities to learn new trade skills through our Track to the Trades program
• A dynamic and supportive work environment
• Opportunities for career advancement and professional growth

How to Apply

To apply for this exciting opportunity, please visit our website and submit your application. We look forward to hearing from you and exploring how you can contribute to the success of blithequark.