**Remote Email/Chat Support Clerk Assistant (Entry Level) at blithequark**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy the challenge of resolving complex issues? If so, we invite you to join our dynamic team at blithequark as a Remote Email/Chat Support Clerk Assistant. This entry-level position is an excellent opportunity for individuals looking to start their career in customer support and grow with a leading provider of innovative technology solutions. **About blithequark** blithequark is a forward-thinking company dedicated to enhancing customer experiences across various industries. Our commitment to quality and customer satisfaction drives our team's collaborative efforts to deliver cutting-edge products and services that meet the evolving needs of our clients. We pride ourselves on fostering a supportive and inclusive work environment that encourages growth and development, making us an ideal employer for individuals seeking a fulfilling career. **Job Overview** As a Remote Email/Chat Support Clerk Assistant at blithequark, you will play a vital role in ensuring our customers receive timely and effective assistance with their inquiries. This entry-level position is perfect for individuals who are motivated, detail-oriented, and passionate about delivering exceptional customer experiences. You will be responsible for responding to customer inquiries via email and chat, providing accurate information and assistance, and collaborating with team members to resolve customer issues effectively. **Responsibilities** - Respond promptly to customer inquiries via email and chat, providing accurate information and assistance. - Assist customers with product-related questions, troubleshooting, and general support. - Maintain a high level of professionalism and empathy in all customer interactions. - Document customer interactions and feedback in our CRM system for tracking and quality assurance. - Collaborate with team members and other departments to resolve customer issues effectively. - Participate in training sessions to enhance product knowledge and improve support skills. - Identify recurring issues and suggest improvements to enhance the customer experience. - Maintain up-to-date knowledge of company products, services, and promotions. **Requirements** - High school diploma or equivalent; additional education in customer service or related fields is a plus. - Strong written communication skills with an emphasis on clarity and professionalism. - Comfortable using chat platforms and email communication tools. - Basic computer skills, including proficiency in Microsoft Office Suite and CRM software. - Ability to multitask and handle a high volume of inquiries in a fast-paced environment. - Excellent problem-solving skills and a proactive approach to customer service. - Previous experience in customer support is a plus but not required. **Essential Skills and Competencies** - Strong communication and interpersonal skills - Ability to work in a fast-paced environment and multitask - Excellent problem-solving skills and a proactive approach to customer service - Proficiency in Microsoft Office Suite and CRM software - Ability to maintain confidentiality and handle sensitive customer information **Preferred Qualifications** - Previous experience in customer support - Education in customer service or related fields - Certification in customer service or a related field **Career Growth Opportunities and Learning Benefits** At blithequark, we believe in investing in our employees' growth and development. As a Remote Email/Chat Support Clerk Assistant, you will have opportunities to: - Participate in comprehensive training sessions to enhance product knowledge and improve support skills - Collaborate with team members and other departments to resolve customer issues effectively - Identify recurring issues and suggest improvements to enhance the customer experience - Maintain up-to-date knowledge of company products, services, and promotions - Pursue career advancement opportunities within the company **Work Environment and Company Culture** blithequark is committed to creating a supportive and inclusive work environment that encourages growth and development. Our team is dynamic, collaborative, and passionate about delivering exceptional customer experiences. As a Remote Email/Chat Support Clerk Assistant, you will have the opportunity to work in a flexible remote work schedule, promoting work-life balance and flexibility. **Compensation, Perks, and Benefits** - Competitive salary with opportunities for performance-based bonuses - Flexible remote work schedule to promote work-life balance - Comprehensive training and ongoing professional development - Access to employee wellness programs and resources - Opportunity to work in a supportive and collaborative team environment - Paid time off and holiday pay - Possibility for career advancement within the company **How to Apply** If you are passionate about helping others and eager to start your career in customer support, we encourage you to apply. Please submit your resume and a brief cover letter outlining your interest in the position to [email address]. We celebrate diversity and are committed to creating an inclusive environment for all employees. We look forward to hearing from you! **Available Shifts and Compensation** We have available shifts all days of the week. Compensation depends on your experience. **About blithequark** blithequark is a leading provider of innovative technology solutions dedicated to enhancing customer experiences across various industries. Learn more about us at https://www.blithequark.com. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock, and hiring tools. Apply Job! Apply for this job