Product Manager (Quality and Automation Team)

Sumsub is a leading full-cycle verification platform that enables scalable compliance.

From identity and business verification to ongoing monitoring, our platform adapts to your risk appetite and market demands, ensuring global compliance. Customize analytics and workflows with our no-code interface.

With over 4,000 clients across fintech, crypto, transportation, trading, e-commerce, education, and iGaming—including Bitpanda, Wirex, Avis, Bybit, Vodafone, Duolingo, Kaizen Gaming, and TransferGo.

Now we are looking for a skillful Product Manager to drive automation and feature development for KYC onboarding (documents, facial recognition, databases, cross-checks).

What You Will Be Doing:

• Developing and enhancing automation features for KYC onboarding.

• Defining and prioritizing product initiatives to improve accuracy, efficiency, and compliance.

• Working closely with engineering, data science, and compliance teams to drive innovations in automation.

• Exploring and implementing LLM, OCR, and AI/ML solutions to optimize processes.

• Monitoring key quality and performance metrics, identifying areas for improvement.

• Collaborating with key stakeholders to define requirements and validate hypotheses.

About You:

• 2+ years of experience in a technical product management or related role with a focus on KYC, compliance, fintech, or digital identity products.

• Familiarity with product lifecycle management and technical project management tools (e.g., Jira, Confluence, etc.).

• Proven experience in working closely with development teams; ability to read and interpret technical specifications.

• Ability to write basic SQL queries for analytics.

• Strong interpersonal and communication skills, with the ability to explain complex technical details to non-technical stakeholders.

• Ability to work independently and proactively seek weak point to offer solutions.

• Fluent English.

Nice to have:

• Technical background and understanding of development principles.

• Ability to write simple scripts in any programming language to test hypotheses during the prototyping stage.

• Basic knowledge of AI/ML: understanding key concepts and applying algorithms in practice would be an advantage.

What We Offer:

• Fully remote and flexible working schedule, with access to a coworking space (in some locations).
• Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
• International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
• 1 extra day off to celebrate your birthday.
• 7 additional days to enjoy the Christmas & New Year holidays.
• 7 days of sick leave (without the need for documentation).
• Regular, fully covered team offsites to connect and collaborate.
• Learning opportunities and support to attend industry events with the team.

The hiring stages:TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.

Sounds like a great opportunity for your career development? Then go ahead and apply!

We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.