Experienced Virtual Customer Service and Sales Representative – Remote Benefits Consultation and Family Protection Planning
Welcome to blithequark
At blithequark, we are passionate about providing supplemental benefits that help protect families beyond what their employer covers. We believe in the importance of family and understand that every family's needs are unique. That's why we're looking for a talented and compassionate Virtual Customer Service/Sales Representative to join our team. As a representative, you will have the opportunity to make a real difference in the lives of our clients, helping them navigate the complex world of benefits and select the best plan to fit their family's needs.
About the Role
As a Virtual Customer Service/Sales Representative at blithequark, you will be responsible for consulting with families, explaining the options available, and helping them select the best plan to fit their needs. You will be working remotely, using Zoom meetings to connect with clients and provide personalized support. If you're a great communicator, ambitious, motivated, and organized, with a passion for helping others, we want to hear from you.
Key Responsibilities
- Reach out to individuals who have requested more information on the benefits we offer at blithequark
- Schedule Zoom meetings with these members to discuss their needs and provide personalized support
- Customize new benefit plans and adjust existing plans to fit the current needs of each client, ensuring they receive the best possible protection for their family
- Establish and maintain relationships with existing and new clients, providing attentive customer service and administrative support as needed
- Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments, ensuring a seamless experience for our clients
- Provide responsive and effective customer service, responding to and resolving client questions and concerns regarding their benefits in a timely and professional manner
- Ensure that all documentation is accurate and complete, performing any necessary updates on schedule to maintain the highest level of service
Essential Qualifications
To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to think like an entrepreneur and work as a committed team player. You should be highly organized, motivated, and ambitious, with a strong passion for helping others. Previous experience in customer service, sales, or a related field is an asset, but not required. If you're a quick learner, with a strong work ethic and a desire to make a difference, we encourage you to apply.
Preferred Qualifications
- Previous experience in customer service, sales, or a related field, preferably in the insurance or benefits industry
- Strong knowledge of benefits and insurance products, with the ability to explain complex concepts in a clear and concise manner
- Excellent time management and organizational skills, with the ability to prioritize tasks and manage multiple clients simultaneously
- Strong technical skills, with proficiency in Zoom and other virtual meeting platforms, as well as Microsoft Office and other software applications
- A strong entrepreneurial spirit, with a desire to build and maintain relationships with clients and drive business growth
Skills and Competencies
To excel in this role, you will need to possess a range of skills and competencies, including:
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and provide personalized support
- Strong problem-solving and analytical skills, with the ability to think critically and outside the box
- Highly organized and motivated, with the ability to prioritize tasks and manage multiple clients simultaneously
- Strong technical skills, with proficiency in a range of software applications and virtual meeting platforms
- A strong entrepreneurial spirit, with a desire to build and maintain relationships with clients and drive business growth
Career Growth Opportunities and Learning Benefits
At blithequark, we are committed to the growth and development of our employees. As a Virtual Customer Service/Sales Representative, you will have access to a comprehensive paid training program, designed to equip you with the skills and knowledge you need to succeed in your role. You will also have opportunities for career advancement, with the potential to move into leadership or specialized roles within the company.
Work Environment and Company Culture
At blithequark, we pride ourselves on our positive and supportive work environment. We believe in fostering a culture of collaboration, respect, and open communication, where every employee feels valued and empowered to contribute. As a remote worker, you will be able to work from the comfort of your own home, with the flexibility to create a schedule that works for you. Our offices are also available for use, if you prefer to work in a more traditional setting.
Compensation, Perks, and Benefits
At blithequark, we offer a competitive compensation package, with a weekly performance-based pay and bonuses. On average, our Virtual Customer Service/Sales Representatives can earn between $65,000 and $68,500 in their first year, with opportunities for growth and advancement. We also offer a range of benefits, including medical, dental, vision, and hearing insurance, as well as company stock options and a comprehensive paid training program.
Conclusion
If you're a motivated and compassionate individual, with a passion for helping others and a desire to make a real difference in the lives of our clients, we encourage you to apply for the Virtual Customer Service/Sales Representative role at blithequark. With our comprehensive training program, flexible work schedule, and competitive compensation package, this is an opportunity you won't want to miss. Join our team today and start building a career that is both rewarding and fulfilling.
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