Experienced Part Time Customer Support and Service Technician for blithequark – Remote Opportunity with Competitive Hourly Rate

Introduction to blithequark and the Industry

At blithequark, we are passionate about delivering exceptional customer experiences and ensuring that our products are always served to perfection. As a leader in the beverage industry, we are committed to providing top-notch service and support to our clients. Our team of dedicated professionals works tirelessly to maintain the highest standards of quality, reliability, and customer satisfaction. If you are a motivated and skilled individual looking for a challenging and rewarding part-time opportunity, we encourage you to join our team as a Customer Support and Service Technician.

Job Overview

In this exciting role, you will have the opportunity to work directly with clients to set up and maintain the ideal environment for blithequark products to be served. Your technical expertise and excellent customer service skills will make you an invaluable asset to our team. As a Service Technician, you will be responsible for performing mechanical services, light remanufacturing, and troubleshooting on soft drink fountain equipment, ensuring that all refrigeration gear is in good working condition, and providing exceptional customer support.

Key Responsibilities

• Perform mechanical services and light remanufacturing on soft drink fountain equipment according to blithequark standards
• Troubleshoot and diagnose issues with soft drink fountain equipment
• Maintain all refrigeration gear in proper working condition
• Move equipment to perform all mechanical services on fountain hardware, including preventive maintenance, programming, and corrective repairs
• Remain positive, work collaboratively, and deliver exceptional customer support-oriented services
• Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• High school diploma or equivalent degree/certification
• Valid driver's license
• Technical aptitude to repair machines
• Ability to lift 50 pounds
• Flexibility to work on Saturdays, Sundays, or holidays as required
• Bachelor's degree (preferred)

Preferred Qualifications

In addition to the essential qualifications, the following skills and experience are preferred:

• Previous experience in customer support or a related field
• Technical training or certification in a relevant area (e.g., mechanical repair, electronics)
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills

Skill and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Strong technical skills, including the ability to troubleshoot and repair equipment
• Excellent customer service skills, including the ability to communicate effectively and resolve issues
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong attention to detail and ability to maintain accurate records
• Ability to lift and move equipment, as required

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a part-time Customer Support and Service Technician, you will have access to training and development opportunities, including:

• Technical training and certification programs
• Customer service and communication skills training
• Opportunities for advancement and career growth within the company
• A supportive and collaborative work environment

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and supportive work environment. Our company culture is built on the values of excellence, integrity, and teamwork. As a member of our team, you can expect:

• A collaborative and dynamic work environment
• A supportive and experienced team
• Opportunities for growth and development
• A competitive hourly rate and benefits package

Compensation, Perks, and Benefits

As a part-time Customer Support and Service Technician at blithequark, you can expect a competitive hourly rate of $27/hour. In addition to your hourly rate, you will also be eligible for a range of perks and benefits, including:

• Comprehensive benefits package
• Opportunities for overtime and bonus pay
• A supportive and collaborative work environment
• Access to training and development opportunities

Conclusion

If you are a motivated and skilled individual looking for a challenging and rewarding part-time opportunity, we encourage you to apply for the Customer Support and Service Technician role at blithequark. With a competitive hourly rate, comprehensive benefits package, and opportunities for growth and development, this is an exciting opportunity to join a dynamic and supportive team. Apply now to take the first step in your new career!

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