**Experienced Inside Sales Specialist – Live Chat and Email**

Join blithequark, a leading supplier and fabricator of innovative "Hole Products" across North America, as we continue to revolutionize the industry with our cutting-edge solutions. With 19 service centers nationwide, we're committed to delivering exceptional customer experiences and unparalleled product offerings. As an Inside Sales Specialist, you'll play a vital role in developing relationships with customers, gathering requirements, and negotiating terms to provide our products to a wide variety of industries and applications. **About blithequark** At blithequark, we're passionate about empowering our customers to achieve their goals through our comprehensive range of products, including Perforated and Expanded Metals, Wire Mesh, Designer Metals, Metal Grating, and Flooring Products. Our dedication to innovation, quality, and customer satisfaction has earned us a reputation as the go-to supplier for industries across North America. As a member of our team, you'll be part of a dynamic and collaborative environment that values creativity, initiative, and a passion for delivering exceptional results. **Responsibilities** As an Inside Sales Specialist, you'll be responsible for: * Developing and maintaining relationships with existing customers via phone calls, emails, and live chat to ensure seamless communication and exceptional customer service. * Identifying and investigating customer requirements and providing solutions to meet their needs, leveraging your technical product knowledge and sales expertise. * Making accurate, rapid cost calculations to provide customers with quotations, ensuring timely and efficient sales processes. * Negotiating the terms of agreements and closing sales to meet or exceed sales targets, while maintaining a strong focus on customer satisfaction. * Providing superior customer service to increase sales opportunities, advising on forthcoming product developments, and upselling special promotions to drive revenue growth. * Checking quantities in inventory and order progress with suppliers to ensure timely delivery and minimize stockouts. * Gathering market and customer information to provide valuable feedback on future buying trends, identifying new markets and business opportunities to drive growth and expansion. * Collaborating with cross-functional teams to achieve sales targets, share best practices, and drive business results. **Qualifications** To succeed in this role, you'll need: * A degree in Business Administration, Marketing, or equivalent sales experience, with a strong understanding of industrial/technical product sales, B2B sales, or customer service principles. * An enthusiastic sales professional with a passion for delivering exceptional customer experiences, leveraging your technical product knowledge and sales expertise. * Strong math skills and the ability to learn technical product applications, with a focus on accuracy and attention to detail. * Computer proficiency, including MS Word, Excel, and the ability to type 40 WPM, with experience in CRM software and other sales tools. * Excellent communication skills, both verbal and written, with the ability to articulate complex product information and negotiate sales agreements. * Strong team player with the ability to prioritize and multi-task, collaborating with cross-functional teams to achieve sales targets and drive business results. * Ability to demonstrate creativity and initiative in a sales environment, with a focus on driving revenue growth and expanding customer relationships. **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to investing in our team members' growth and development. As an Inside Sales Specialist, you'll have access to: * Weeks of personalized training to learn our products and business, ensuring you're knowledgeable and well-equipped to succeed. * Ongoing coaching and feedback from experienced sales leaders, helping you refine your skills and achieve sales targets. * Opportunities to participate in sales training programs, product launches, and industry events to stay up-to-date on the latest trends and innovations. * A collaborative and dynamic work environment that encourages creativity, initiative, and a passion for delivering exceptional results. **Work Environment and Company Culture** At blithequark, we're proud to offer a positive and inclusive work environment that values diversity, equity, and inclusion. Our team members enjoy: * A comprehensive benefits package, including 1st day eligibility for health insurance, three weeks of PTO, 9 paid holidays, 401k with employer match, and company-provided disability/life insurance. * Quarterly recognition incentives to celebrate individual and team achievements. * A Drug-Free Workplace policy, ensuring a safe and healthy work environment. * Opportunities to participate in community outreach and volunteer programs, giving back to our local communities. **Compensation and Perks** As an Inside Sales Specialist at blithequark, you'll enjoy a competitive compensation package, including: * A base salary with commission incentives to drive sales growth and revenue expansion. * A comprehensive benefits package, including health insurance, PTO, holidays, 401k, and company-provided disability/life insurance. * Opportunities for career growth and advancement, with a focus on developing your skills and expertise. **How to Apply** If you're a motivated sales professional with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please visit [blithequark.com/careers](http://blithequark.com/careers) to learn more about our company culture, benefits, and career growth opportunities. Apply for this job