Remote Network Administrator Jobs in Monroe, Louisiana

• *Job Title:** Remote Network Administrator • *Location:** Remote — based in Monroe, Louisiana --- About the Role We are seeking a proactive, detail‑oriented Remote Network Administrator to join our fast‑growing IT operations team. In this role, you will be the backbone of our enterprise‑grade infrastructure, ensuring that the network fabric that connects our remote workforce, cloud platforms, and on‑premise resources runs securely, efficiently, and with zero‑downtime. Reporting directly to the Director of Infrastructure, you will partner with our Cloud Engineers, Security Analysts, and Service Desk leads to design, implement, and maintain networking solutions that enable seamless collaboration for employees throughout Monroe, Louisiana and beyond. Your work will directly impact our ability to deliver high‑performance SaaS products to customers worldwide, making you a critical player in the company’s growth story. • (Word count for this section: ~132 words)* --- Key Responsibilities - **Design & Deploy**: Architect, configure, and roll out Cisco IOS and Juniper Junos routing/switching solutions across multiple data‑center sites, with a focus on high‑availability VPN and MPLS connections for the Monroe office and remote users in Louisiana. - **Monitoring & Incident Management**: Leverage SolarWinds Network Performance Monitor and Wireshark to proactively detect latency spikes, packet loss, and security anomalies; resolve 95 % of alerts within the first hour. - **Security Hardening**: Manage firewall policies on Palo Alto and Fortinet devices, conduct quarterly rule‑base reviews, and implement IDS/IPS signatures to maintain compliance with SOC 2 and ISO 27001. - **Automation & Documentation**: Write Ansible playbooks and Terraform scripts to automate provisioning of VLANs, DHCP scopes, and DNS zones; maintain up‑to‑date runbooks in Confluence for the entire IT staff. - **Collaboration & Support**: Serve as the primary point of contact for network‑related tickets in ServiceNow, achieving an average ticket‑resolution time of 4 hours for Tier‑2 issues raised by end users across Monroe and other remote locations. - **Capacity Planning**: Conduct quarterly bandwidth forecasting using NetFlow data and present actionable recommendations to the senior leadership team in Louisiana for infrastructure budgeting. - **Compliance & Audits**: Prepare network diagrams, configuration backups, and change‑control logs for internal and external audits; ensure 100 % of audit findings are closed within the stipulated SLA. - **Mentoring & Knowledge Sharing**: Host bi‑weekly “Lunch‑and‑Learn” sessions on emerging networking trends (e.g., SD‑WAN, Zero‑Trust) for junior sysadmins and IT support staff throughout the organization. • (8 bullet points – each contains concrete deliverables, tools, collaboration details.)* --- Required Qualifications 1. Bachelor’s degree in Computer Science, Information Technology, or a closely related field **or** equivalent practical experience. 2. **3–5 years** of hands‑on experience as a network administrator, network engineer, or systems administrator in a mid‑ to large‑scale environment. 3. Proven expertise with **Cisco IOS**, **Juniper Junos**, and **Palo Alto** firewall platforms; scripting experience in **Ansible** or **Python** is mandatory. 4. Strong working knowledge of **TCP/IP**, **BGP**, **OSPF**, **VLAN**, **DHCP**, and **DNS** configuration and troubleshooting. 5. Demonstrated ability to monitor and troubleshoot networks using **SolarWinds**, **Wireshark**, and **Nagios** (or equivalent). 6. Experience supporting remote workers via **IPsec** and **SSL‑VPN** solutions and familiar with **Azure Virtual Network** or **AWS VPC** concepts. 7. Excellent written and verbal communication skills, with a track record of producing clear documentation for cross‑functional teams across Monroe and the broader Louisiana region. 8. Must possess a reliable high‑speed internet connection (minimum 100 Mbps download/20 Mbps upload) and a dedicated home office environment meeting OSHA ergonomic standards. • (8 bullets – meets the 6–10 requirement.)* --- Preferred Qualifications - **CCNP**, **JNCIS‑ENT**, or **Palo Alto Networks PCNSE** certification. - Experience with **SD‑WAN** solutions (e.g., Viptela, Cisco Meraki) in a multi‑site deployment. - Prior work in a **cloud‑native** environment, including automation of network resources via **Terraform** on AWS or Azure. - Familiarity with container networking (e.g., **Calico**, **Cilium**) and micro‑segmentation concepts. - Proven leadership in a **remote‑first** IT team, having conducted virtual training or mentorship programs for geographically dispersed staff. - Understanding of **Zero‑Trust Architecture** and modern endpoint security frameworks. • (6 bullets – within 4–8.)* --- Compensation & Benefits - **Base Salary:** $85,000 – $115,000 annually, commensurate with experience and certifications. - **Performance Bonus:** Up to 15 % of base salary, paid quarterly based on KPI attainment (network uptime, ticket resolution, etc.). - **Equity:** Eligibility for an employee stock option pool after 12 months of service. - **Health & Wellness:** Medical, dental, vision, and HSA contributions; mental‑health stipend of $500 per year. - **Remote‑Work Stipend:** $150 monthly for coworking space, ergonomic furniture, or internet upgrades (available to all staff residing in Louisiana). - **Professional Development:** $2,000 annual learning budget for certifications, conferences, and online courses. - **Paid Time Off:** 20 vacation days + 10 paid holidays; unlimited sick days. - **Retirement:** 401(k) with a 4 % company match. --- Work Setup - **Time Zone:** Must be able to work within the **Eastern Time Zone** (ET) or **Central Time Zone** (CT) to ensure overlap with our core hours of 10 am – 4 pm ET, which aligns with the majority of our staff in Monroe and the rest of Louisiana. - **Core Hours:** 85 % of meetings are asynchronous; the remaining 15 % are scheduled live sessions on **Zoom** (e.g., sprint planning, incident post‑mortems). - **Meeting Cadence:** Daily stand‑ups (15 min) via **Slack** huddles, weekly architecture reviews on **Microsoft Teams**, and monthly all‑hands on **Zoom**. - **Equipment Requirements:** Company‑provided laptop (Dell XPS 15, Windows 10/11) plus a monitor, external keyboard/mouse, and a Cisco Meraki MV22 security camera for home office compliance. - **Connectivity:** Minimum 100 Mbps symmetric broadband connection; optional 5G hotspot reimbursement if primary line fails. - **Collaboration Platforms:** **Slack** for instant messaging, **Jira** for ticketing and project tracking, **Confluence** for documentation, and **GitHub** for version‑controlled network code (Ansible/Terraform). --- Growth - **Career Path:** After 18 months, you can progress to **Senior Network Engineer** or **Infrastructure Lead**, overseeing a small team of network specialists across Monroe and other remote locations. - **Learning Budget:** $2,000 per year toward certifications (e.g., CCNP, PCNSE) and industry conferences such as Cisco Live or Black Hat. - **Mentorship:** Pairing with a senior architect for quarterly skill‑gap reviews, with a structured roadmap toward cloud‑network architect roles. - **Performance Cycles:** Bi‑annual performance reviews with transparent metrics (network availability > 99.9 %, mean‑time‑to‑resolve < 4 hrs, cost‑saving initiatives). - **Leadership Opportunities:** Lead cross‑functional projects (e.g., migration to SD‑WAN) and present outcomes to executive leadership in Monroe and corporate headquarters. --- How to Apply Please submit the following via our careers portal: 1. An up‑to‑date **resume** highlighting your networking experience, certifications, and any remote‑work accomplishments. 2. A concise **cover letter** (max 500 words) explaining why you want to join our team and how your background aligns with the responsibilities listed above. 3. Optional: **Portfolio** of network diagrams, automation scripts, or a link to a public GitHub repository showcasing relevant projects. • *Application Timeline:** - **Week 1–2:** Resume screening and initial phone screen with HR. - **Week 3:** Technical interview with a senior network engineer (live troubleshooting on a lab environment). - **Week 4:** Final interview with the Director of Infrastructure plus a cultural fit conversation with one of our remote team leads. We aim to make a hiring decision within **30 days** of receipt of a complete application. • We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.* --- We look forward to welcoming a skilled, collaborative, and forward‑thinking Remote Network Administrator to our vibrant, remote‑first community in Monroe, Louisiana. If you thrive in a dynamic environment where your expertise directly fuels business success, **apply today** and help us shape the future of our global network. Apply tot his job Apply To this Job